Hi Lucy, we're sorry to hear that your stay was affected by watershedding implemented by the municipality. We did in fact notify all guests upfront at the time of booking that the town is experiencing water restrictions; please refer to our communication to you on the day you booked. Our team further notified all guests in house of this situation, and offered bottled water for drinking and buckets to help flush toilets in the interim. We appreciate that this was not ideal, and we are doing everything we can to come up with alternate solutions should this occur again in the future.

Thank you for your high score Michael.

Thank you for your review score Patience.

Thank you for your lovely score Ofentse. Come back again soon!

Thank you for your feedback Belinda. We take note of your experience.

We're very sorry about your experience. We have reported your sighting to Rentokil who is currently attending to this.

Thank you for your rating. We're pleased to see you had a good time.

Thank you for lovely score Chinah.

Thank you for your compliments, we're pleased you had a great time.

Thank you for your score Mamehlala.

Thank you for your review John. We're sorry to see that you did not enjoy your stay.

We're sorry to hear about your experience.

Thank you for your feedback Tebogo. We are sorry that fellow guests inconvenienced you.

Thank you for your review.

Thank you for your score. We hope to see you again in the future.

Thanks your your great score.

We're sorry to hear about your experience. We do not provide a bar of soap in our rooms due to hygienic reasons, and have opted to provide guests with a liquid body wash that is available in our rooms instead.

Thank you for your feedback Patricia. We take note of your comments and will investigate this.

Thank you Nicole for your review and comments.

Thank you Mike for your rating.

Thank you Hetty for your review. Unfortunately our Twin Rooms cannot be converted to Double Rooms, however we do have that option available for guests to book.

Thank you Renigald for your 4star review.

We're sorry about your experience Ruth and will investigate what happened.

Thank you for your feedback. We will report your sightings to our pest control company and will also address the noise levels' control.

Thank you Kusa for your high praise. We hope to see you again soon.

Thank you for your high score. We hope to see you again soon.

We take note of your feedback. We do not tolerate any racism at our establishment and are sorry that you feel that our response to your refusal to pay for the damages you have caused to our property was racist. We treat all our guests fairly and will take appropriate action when guests damage our facilities.

Thank you for your review. We do not offer wifi in our rooms yet, as this is only available in the public areas.

We're sorry you did not enjoy your experience. We have taken new images of our entire establishment in October 2017 following guests' requests and we are thus confident our images are a correct representation. We will however pass your feedback on to management.

We're sorry to see that you scored us a 2 star and that we did not get any feedback as to the areas that you felt we were lacking in, as this would help us address areas of concern for our guests.

Thank you for your review Kaveer. We take note of your feedback. We are currently in the process of upgrading all of bedrooms, and have already opened 9 of our new hotel rooms. We are also working on getting Wi-Fi for our bedrooms, but at this stage we only offer this service in our public areas which is advertised as such.

Thank you for your 4 star rating Bongi, we appreciate your review.

We're sorry to hear about your experience. We are however confident that the images on display is a correct representation of our facilities.

We're sorry to hear about your experience and will investigate the service issues you've had during your stay.