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Reviews of Shade Suites and Studios

3 out of 5
Shade Suites and Studios
Srouji, Beirut, Beirut Governorate

Reviews

9.0

Wonderful

Rating 10 - Excellent. 17 out of 23 reviews" "
Rating 8 - Good. 2 out of 23 reviews" "
Rating 6 - Okay. 1 out of 23 reviews" "
Rating 4 - Poor. 3 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Abdul Rahman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Value for money! The hotel is really nice. At the beginning I thought that it was pretty close to work but then I realized it's close to everything. You can walk to Sodeco, or take a ride to Hazmieh, or Hamra or anywhere in Beirut. I enjoyed staying at the property the room is very spacious, the area is really nice and accessible, staff are very helpful, Hadi is always reachable and willing to support. Recommended for long stays, super convenient!
Stayed 2 nights in Apr 2024
Response from mk on 2 May 2024
Thank you Mr. AbdulRahman for your stay at Shade and we are happy for pointing out the convenience of Shade (internal and external factors). Looking forward for your upcoming visits. Safe Journey

10/10 Excellent

Youmna

Travelled with partner
Liked: Amenities
Easy express stay
Stayed 1 night in Mar 2024
Response from MK on 19 Apr 2024
Pleasure having you in Shade. we hope to see you soon again.

10/10 Excellent

khodor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from MK on 19 Apr 2024
Thank you Mr. Khodor for your loyalty. You are always welcome in your second Home. Safe Journey and till soon hopefully.

10/10 Excellent

Michael, Giza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel in a safe neighborhood. Super friendly staff that are willing to help. Room is spacious
Stayed 3 nights in Feb 2024
Response from MK on 19 Apr 2024
Thank you for your Stay with us. we always aim to meet the expectations of Guests. Hope to see you again soon.

10/10 Excellent

Firas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth and easy check in with Friendly Staff. Central location, walking distance from activities
Stayed 1 night in Jan 2024
Response from MK on 20 Feb 2024
Thank you Mr. Firas for your nice words. we hope to see you again soon.

8/10 Good

Nabih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't hesitate to book
Compared to hotels in the same vicinity, you get much more than what you pay, so yes the price is low, but don't let that fool you: the service is excellent, management is friendly and very accommodating. The amenities are enough for your stay: stable wifi, coffee maker, room service, and free parking. The rooms are adequately sizeable, remember for what you pay. They are clean & quiet (especially in a city where the visting crowd can be loud all night in low priced hotels). The area is central, safe and calm.
Stayed 1 night in Jan 2024
Response from MK on 20 Jan 2024
Appreciate your kind words and comments. we strive to make the best service to our guest and hope to see you soon again.

10/10 Excellent

Jacques Charbel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from MK on 20 Feb 2024
Thank you Mr. Jacques for your stay and nice words. We hope to see you again soon.

10/10 Excellent

Firas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cooperative staff, clean and great location
Stayed 1 night in Dec 2023

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best in beirut. Perfectly located in the heart of the city, close to everything from downtown, to cultural centers, and to shopping and commercial areas. The hospitality of the staff is second to none, the room and hotel are i great condition and cleanliness. Would highly encourage you to book, can’t wait for my next trip!
Stayed 1 night in Dec 2023

6/10 Okay

Ahmad

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very friendly staff at the reception, and they were flexible with the late checkout. I asked to get a room on a low floor when I booked, but got a room on the 8th floor. The housekeeping wasn't great (shampoos and shower gels weren't refilled when used) The room didn't have a closet or hangers for the clothes. Also didnt have a trash bin Mineral water wasnt being refilled also The phone wasnt working so I had to go to the reception whenever I needed anything
Stayed 5 nights in Sep 2023
Response from MK on 25 Sept 2023
Thank you Mr Ahmad for your review with comments that are taken very seriously by our staff and we already made the needed steps to rectify the room. Unfortunately, we did not have a lower floor during your stay with us; however, we would like to accommodate you again in our hotel so you can see the improvements made. thank you again and wish you a pleasant day.

10/10 Excellent

Firas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
boutique hotel in a quiet location in the middle of the city. helpful staff (specially night people) and clean facility.
Stayed 1 night in Aug 2023
Response from MK on 24 Aug 2023
Thank you Mr Firas for your kind review. We hope to see you soon again.

10/10 Excellent

TAREK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Mazen on 12 Aug 2023
Thank you for your review and comments. We hope to be of service to you in the near future. Safe travels. Shade Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
I’ve stayed in nearly all the hotels in that area, this accommodation offers a good value for the money, a quiet location and reasonably sized rooms with all the necessary amenities. The staff were very friendly, especially Hadi who was always accessible and helpful. A hairdryer would have been a nice added on, as well as small maintenance work in the shower.
Stayed 7 nights in Apr 2023
Response from Shade Team on 6 Jun 2023
Thank you for your review and your comments and surely we will make the necessary adjustments. thank you and hope to see you soon.

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great very luxurious especially for the price! Staff were amazing, Ibrahim was a great receptionist and made us feel welcomed, he catered to our every need.
Stayed 3 nights in Jul 2021
Response from Guest Relation on 30 Jul 2021
Thank you for your comment. At Shade we strive to provide our guest with homey environment and attend to their needs. We hope to welcome you again at Shade

10/10 Excellent

Hussein

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 5 nights in May 2024
Response from MK on 11 May 2024
Thank you for your stay. we cherish your presence and hope to see you back again. Safe journey.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un séjour inoubliable dans cet hôtel, où le luxe rime avec confort et service impeccable. Une expérience à renouveler sans hésitation
Stayed 1 night in Feb 2024
Response from MK on 9 Feb 2024
merci pour votre avis et vos compliments, nous nous efforçons d'offrir le meilleur service à nos clients. A bientôt à Shade.

10/10 Excellent

Maha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Oct 2023
Response from MK on 20 Oct 2023
Thank you for your stay and your review. we stive to make Shade guests happy. Hope to see you soon again.

4/10 Poor

samer

Stayed 1 night in Oct 2023
Response from MK on 15 Oct 2023
Thank you for the review.

4/10 Poor

Loujaina

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I made a reservation for a VIP room for my wife for a week. However, upon her arrival, she was unable to use the room due to staff negligence, and she ended up sleeping in the lobby. The hotel owner apologized and offered to provide her stay complimentary as a gesture of goodwill, but we have not received any financial compensation either through Expedia or in cash.
Stayed 5 nights in Jul 2023
Response from Shade Team on 3 Aug 2023
Thank you for your review. Please check the accuracy of info above. Your wife first stayed for 5 nights in our highly rated hotel. Then, she decided to extend her stay for another two nights. I believe she was satisfied with the service, location and room she was in (an upgraded one) and the compensation she was given on site (cash) in addition to the complementary stay. She also confirmed receiving an an email from Expedia in that regards. Thus she received dear compensation in cash on site and in generous refund on Expedia. Hope to be of service to her in the future and yourself also.

4/10 Poor

Loujaina

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I made a reservation for a VIP room for my wife for a week. However, upon her arrival, she was unable to use the room due to staff negligence, and she ended up sleeping in the lobby. The hotel owner apologized and offered to provide her stay complimentary as a gesture of goodwill, but we have not received any financial compensation either through Expedia or in cash.
Stayed 2 nights in Jul 2023
Response from MK on 30 Jul 2023
Thank you Mrs Loujaina for your stay and extended stay at Shade. we apologized for the inconvenience that occurred and upgraded you as a VIP guest of Expedia. Since we proposed the refund and you were satisfied, as per our accounting policy, we already initiated a full refund for all your stays with SHADE. We hope to be of service to you in the Future. we will contact you in the near future to confirm the receipt of the funds.SincerelyShade Team

8/10 Good

wilfrid

Stayed 18 nights in Jun 2023
Response from Shade Team on 12 Jul 2023
Thank you for staying with us.. hope to see you soon again.

10/10 Excellent

khodor

Stayed 9 nights in Apr 2023
Response from Shade Team on 6 Jun 2023
thank you for your review, and hope to see you soon.