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Reviews of 1866 Court & Suites

5 out of 5
1866 Court & Suites
Bliss Street, Hamra, Beirut

Reviews

9.0

Wonderful

Rating 10 - Excellent. 146 out of 233 reviews" "
Rating 8 - Good. 58 out of 233 reviews" "
Rating 6 - Okay. 15 out of 233 reviews" "
Rating 4 - Poor. 7 out of 233 reviews" "
Rating 2 - Terrible. 7 out of 233 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jan 2024

2/10 Terrible

abdallah, santa clara

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could rate their honesty and customer service 0 stars it would have been more appropriate. To start with . 1-it has no separate parking , meaning you can't just park in front of the hotel and have a valley pick up your stuff you have to go in a separate parking three stories underground in a decrepit area. 2-they do not have a proper restaurant at the hotel meaning you go expecting a five-star hotel yet you cannot even be served of breakfast or dinner they tell you to go somewhere and have your own breakfast and your own dinner. This is the first time in my life I see a luxury hotel claim they are a luxury hotel and they can't even offer you a meal and they don't even have a parking for themselves. 3-The highlight of the trip was the attitude of the people at the reception office and the unprofessionalism of their employees. I understand that they are doing bad and the economy is not in their favor but to come up with rules left and right to rob their guests of a couple of dollars here and there were absolutely repugnant. 4-there are beggars everywhere around the area that will never leave you alone. I could spend much more time explaining how disappointing this so-called hotel is but I think anyone who reads will get the gist.
Stayed 1 night in Dec 2023

8/10 Good

Ali

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

William

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The location and the view is amazing but the staff is really bad and extremely slow
Stayed 2 nights in Nov 2023

10/10 Excellent

Silvia, Suisun City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love 1866 courts and suites… the staff are professional kind and super helpful. The rooms are clean organized comfortable overlooking the mediterranean Sea with an incredible view of the entirety of AUB Zeytuna Bay el corniche. The cleaning staff are very polite and friendly as well. The hotel management is beyond AMAZING respectful and helpful. Especially the lovely manager Mr. Raydan Mr. Ali and others. What a delightful stay that I extended it by an additional 11 days coming to a total of 18 days at this lovely hotel. I highly recommend and encourage visitors to Beirut Lebanon to come here or even local couples who need a magical romantic getaway
Stayed 11 nights in Oct 2023

10/10 Excellent

Silvia, Suisun City

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love 1866 courts and suites… the staff are professional kind and super helpful. The rooms are clean organized comfortable overlooking the mediterranean Sea with an incredible view of the entirety of AUB Zeytuna Bay el Cournaich. The cleaning staff are very polite and friendly as well. The hotel management is beyond AMAZING respectful and helpful. Especially the lovely manager Mr. Raydan Mr. Ali and others. What a delightful stay that I extended it by an additional 11 days coming to a total of 18 days at this lovely hotel. I highly recommend and encourage visitors to Beirut Lebanon to come here or even local couples who need a magical romantic getaway
Stayed 7 nights in Oct 2023
Response from Ray on 6 Nov 2023
Dear Mrs. Sweidan,Thank you for your kind words and we are so pleased to hear that your enjoying your stay with us. We will always maintain such service and we wish you all the best for the rest of your stay.RegardsRaydan

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Ray on 6 Nov 2023
Dear Mr. Ahamd,Thank you for such rating, we all look forward to welcoming you back anytime you decide to visit us again in the future.RegardsRaydan

8/10 Good

Khaled, Beirut

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Ray on 6 Nov 2023
Dear Mr. Khaled,We thank you for such rating and we look forward to welcoming you in the near future.RegardsRaydan

4/10 Poor

Charbel, Toronto

Stayed 2 nights in Oct 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and clean. Staff friendly and very helpful. 😊
Stayed 2 nights in Sep 2023
Response from Ray on 2 Oct 2023
Dear Mr. Cheryl,Thank you so much for taking the time and writing your review on Expedia. We are so happy that you liked our employees and enjoyed your overall stay.Looking forward to welcoming you back in the near future.

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Different room
The room was different that the booked room!
Stayed 1 night in Aug 2023

10/10 Excellent

Sobhi

Stayed 2 nights in Aug 2023
Response from Fadi on 29 Aug 2023
Dear Mr. Sobhi,Thank you so much for such great rating, we all look forward to welcoming you back in the near future.RegardsFadi

6/10 Okay

Nadine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This time, i had a bad experience and it was not comfortable at all. The cleaning lady opened the door suddenly in the morning without even knocking. The receptionist started calling for 12:00 checkout at 10:30 am and we asked for 30-60 min to finish packing but he didn’t accept our request (got 3 calls from him to leave asap). Its the first time in my life I get such unprofessional response.
Stayed 1 night in Aug 2023
Response from lina on 29 Aug 2023
Dear Mrs. Ahmad,Thank you so much for taking the time and writing your review on Expedia. we are sorry for the inconvenience you had. As for the housekeeping will definitely raise your concerns to the relevant department. We are sorry if we push you to check out at 12:00 noon as our published check in time is at 14:00 and check out time is at 12:00 noon. As you know in high occupancy we are committed with new arrivals and rooms should be ready on time. Once again sorry for any inconvenience we caused you, and we look forward to welcoming you in the near future.

8/10 Good

Khaled

Travelled with group
Liked: Staff & service
I really enjoyed my stay at 1866, however the room carpets needs complete makeover or to be removed completely. It is clearly outdated and old. The pool was nice and quiet but needs to be more maintained and better quality towels. Other than that everything was beautiful.
Stayed 5 nights in Aug 2023
Response from Raydan Salha on 10 Aug 2023
Dear Mr. Khaled,Thank you so much for your constructive feedback that we will build on and we are happy that still you enjoyed your stay.Looking forward to welcoming you back in the near future.RegardsRaydan SalhaFront Office Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Nadia on 10 Aug 2023
Thank you for a lovely scoring and we look forward to see you next time.RegardsThe Management

10/10 Excellent

Souha

Stayed 21 nights in Jul 2023
Response from Nadia on 29 Aug 2023
Dear Mrs. Souha,Thank you so much for such good rating, we hope to see you soon in the near future.RegardsNadia

10/10 Excellent

Joseph

Stayed 3 nights in Jul 2023
Response from Ray on 10 Aug 2023
Dear Joseph,Thank you so much for amazing rating. Looking forward to meet you in the near future.RegardsRay

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good hotel
Modern hotel with spacious rooms, although it could use some carpet flooring refurbishment. Decent location and amenities, plenty of food options around.
Stayed 3 nights in Jul 2023
Response from Nadia on 20 Jul 2023
Dear Valued Guest,Thank you for taking the time to write your review on Expedia. we are so glad that you had a good stay. as for the carpet we already have a plan to change the whole carpet.Looking forward to see you back soon.RegardsNadia

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around an excellent experience
Stayed 6 nights in May 2023
Response from ghida on 29 Jun 2023
we look forward to welcoming you back to 1866 Beirut regards, Ghida

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2023
Response from Raydan Salha on 14 May 2023
Dear Mr. Ahmad,Thank you so much for taking the time for reviewing us. We are so happy to hear that you have enjoyed your stay with us. Myself and the entire 1866 Team is looking forward to welcoming you back anytime you decide to visit us again in the near future.RegardsRaydan Salha Front Office Manager

10/10 Excellent

Aida Philippe, batroun

Stayed 1 night in Apr 2023
Response from lina on 29 Jun 2023
we are glad to see that you have enjoyed your stay with us and we look forward to welcoming you soon.regards, Lina

10/10 Excellent

AD

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with friendly staff.
The hotel staff were exceptional and super friendly. The hotel has a great location and is well equipped with great views. One of the best places to stay in Beirut.
Stayed 3 nights in Apr 2023
Response from Raydan Salha on 14 May 2023
Dear Mr. Heiden,Thank you so much for taking the time for reviewing us on Expedia group. we are so glad that you have enjoyed your stay with us. We will make sure always providing you the same service you expect even a better one.Once again thank you so much for a lovely feedback and we are all looking forward to welcoming you back anytime you decide to visit us in the near future.RegardsRaydan SalhaFront Office Manager

8/10 Good

Haila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Raydan Salha on 31 Mar 2023
Dear Mrs. Haila,Greeting from 1866 Court & Suites Beirut.Thank you for taking the time to review us on Expedia. We are so glad that you had an enjoyable stay. All the team is looking forward to welcoming you back anytime you decide to visit us again.Regards1866 Team

6/10 Okay

Noura

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 8 nights in Dec 2022
Response from Raydan Salha on 29 Jun 2023
we look forward to welcoming you back !!!!!regards, Raydan

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022
Response from Rayad El Horr on 29 Dec 2022
Dear Sarah,We are happy that enjoyed your stay with us. Looking forward for your next visit

6/10 Okay

Ramzi

Travelled with family
Liked: Staff & service
Overall I like the property. I didn’t like how they handled my luggage that I kept in deposit over two days, came back dirty and broken! I believe they can invest more behind maintenance for the price they’re charging! I like the location, the staff are friendly, the size of the rooms is just right and they are well equipped. Might consider again in future.
Stayed 3 nights in Aug 2022
Response from Front Office on 30 Aug 2022
Dear Mr. Ramzi , First, we would like to thank you for your time and for writing this review and we are very happy that you will consider our hotel in the future. regarding your Luggage, we have checked our CCTV, unfortunately, we received the luggage with a broken wheel along with a scratch on the side prior to storing it ...never the less if you have noticed this we would have fixed it at our expense, especially that it only would cost us two dollars .once again we thank you and look forward to welcoming you back !!Regards, Omar

4/10 Poor

Tamer

Disliked: Cleanliness
Renovation is a must
Stayed in room 1703 , and the carpet was soo dirty and there was a smell of dust all over. The room need renovation badly. This used to be my go to hotel in Beirut , it’s very sad to see the quality and cleanliness deteriorate this way. When I informed the hotel, they said they are renovating and apologized.
Stayed 1 night in Aug 2022
Response from Front Office on 30 Aug 2022
Dear Sir, We are sorry that the stay was not up to your expectations..... especially that you are a repeat guest !!!! The hotel was full during your visit and the floor you stayed on was not renovated yet ...hopefully, during your next visit, we will make sure to compensate you and upgrade you and make sure you are satisfied.once again we are sorry and we look forward to welcoming you back .Omar

10/10 Excellent

Ramzi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room a lot it’s was clean and had water and wifi didn’t like how the hotel was open at night for anyone to come in
Stayed 7 nights in Aug 2022
Response from Security on 30 Aug 2022
Dear Mr. Ramzi,We are very happy that you loved the hotel !!!! Regarding the opening hours of the hotel it is true we are open to anyone during the entire day,but no one is able to access the elevators without access room key .... you dont have to worry we also have more than 164 CCTV along with the presence of four securty personel 24/7.Once again we thank you and we look forward to seeing you soon Regards,Ihab

2/10 Terrible

Mohammed

Business traveller
Liked: Staff & service
Disliked: Cleanliness
very bad management with Expedia vip
Stayed 2 nights in Aug 2022
Response from ghida on 29 Jun 2023
we are very sorry to hear that …..unfortunately we will require some more information in order to take the necessary action ,,,never the less we hope to see you soon regards, Ghida

8/10 Good

Jamal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely recommend for short stay.
Comfortable accommodations with 24-hr electricity, air conditioning, and good water pressure (all luxuries in Lebanon at this time). Staff was very helpful and cleaning crew was always available and accommodating. Good location and great views from room. Dated carpet which took away from modern ambience. Wifi bandwidth was inconsistent but adequate. Pool is substandard for hotel of this quality. The escalator to hotel reception was not operational which made access to main lobby floor a little inconvenient but an elevator was available in the other wing of the building. Overall good value and give hotel a 4-4.5 star rating.
Stayed 4 nights in Aug 2022
Response from Facility on 30 Aug 2022
Dear Sir, We thank you for your review and we apologize regarding the inconvenience with the escalator unfortunately due to the economical challenges in Beirut the supplier requires spare parts from abroad and they require two to three-month delivery period that is why our escalator wont be operational prior end of September 2022.Regards ,Zakariya

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would come again for convenience
Very helpful reception. Check in very slow. There are sketchy people at the entrance of the hotel, who do not necessarily disturb you but are somehow weird. Area is very busy and crowded yet has some good restaurants and views of Beirut and the Mediterranean Sea. Hotel's lobby needs renovation. Overall this is not a 5 star hotel, but rather 2-3 star by western standards.
Stayed 1 night in Jul 2022
Response from Front Office on 30 Aug 2022
Dear Sirs, we look forward to welcoming you back !!!regards. Omar

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a nice pool and rest area. It is centrally located in a safe area. My room was very large and had all of the amenities including a nice balcony. I am a very sophisticated traveler and this was a last minute nice selection after finding the other hotels were booked or destroyed by the explosion. This is a cost-effective 3 or 4 start hotel so do not grade it on a 5-star basis. But you will find the staff and the wonderful manager Ahmad deserve 6-star rating - they did everything humanly possible to make may stay wonderful and to reduce stress ...at a beautiful restaurant Babel Bay, the table next to me asked how I knew to come to one of the nicest restaurants in Lebanon and I responded that the staff at 1866 Court & Suites guided me. Thank you, Bill
Stayed 2 nights in Jul 2022
Response from Ahmad Fakhreddine on 20 Jul 2022
Dear Mr. William, It has been our utmost pleasure to meet, assist and accommodate you at our hotel for your choice of stay in Beirut. We are more than happy to see that we were able to meet with you in all your needs, to make your stay memorable, comfortable and lovely as you Sir deserve and more. We are looking forward to having you back at 2nd home the soonest! Sincerely,

8/10 Good

Jinan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cozy place, maybe scale up the service staff capacity can be helpful during high seasons
Stayed 1 night in Jul 2022
Response from Ahmad Fakhreddine on 20 Jul 2022
Dear Ms. Jinan, Thank you for choosing our hotel for your accommodation here in Beirut, we are more than happy to see that our hotel has given your stay a sence of comfort. We sure are working on further recruitment, to provide the best of service for our guests and their upmost satisfaction. We are looking forward to your next stay with us! Best regards,

10/10 Excellent

Tamer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from Ahmad Fakhreddine on 20 Jul 2022
Dear Mr. Tamer, We would love to thank you for staying with us during your time in Beirut, and for rating our property! Guest satisfaction is our main goal! We are looking forward to having you back!

10/10 Excellent

Mohamad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay.
Always good to visit hotel for business purposes. Professional staff and a great environment highly recommended it for one to two day stays.
Stayed 1 night in May 2022
Response from Ahmad Fakhreddine on 21 May 2022
Dear Mr. Mohamad, Thank you for choosing out property for your business accommodation here in Beirut, and we thank you further for your kind and supportive recommendations! We are waiting for you to come back! Thank You

10/10 Excellent

Anas

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The escalator was out of order The staff are very helpful
Stayed 1 night in Apr 2022
Response from Ahmad Fakhreddine on 21 May 2022
Dear Mr. Anas, Thank you for choosing 1866Court&Suites for your accommodation here in Beirut. We are more than pleased to see that our staff made you feel at home! We are looking forward in having you back the soonest. Thank You

10/10 Excellent

Jafar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are designed in a way that makes you find almost every other hotel regular and boring!
Stayed 5 nights in Feb 2022
Response from Ahmad Fakhreddine on 19 Mar 2022
Dear Mr. Jaafar, Thank you for choosing us, and for taking the time in reviewing our property. We are more than happy to see that our hotel and rooms have met your expectations! Awaiting your return

10/10 Excellent

Salah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with wonderful room and many amenities in the room.
Stayed 1 night in Mar 2022
Response from Ahmad Fakhreddine on 19 Mar 2022
Dear Mr. Salah, Thank you for your feedback! We are pleased to see that our location and our in-room amenities, have served your stay, and made it memorable. We are awaiting your return.

10/10 Excellent

Mohamad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reception and friendly service definitely recommend for anyone coming for beirut for a vacation
Stayed 1 night in Mar 2022
Response from Ahmad Fakhreddine on 19 Mar 2022
Dear Mr. Mohamad Thank you so much for your supportive positive feedback, It was our pleasure to have you at our hotel, and to see that our team has made your stay home-like, and as comfortable as possible. See you the soonest!

10/10 Excellent

Jad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022
Response from sami on 29 Jun 2023
Dear Jad ,I hope to see you in the near future .Regards ,Sami

8/10 Good

Fadi

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and comfortable. Located in a busy area.
Stayed 2 nights in Jan 2022
Response from Ahmad Fakhreddine on 17 Feb 2022
Dear Mr. Fadi, it brings us such delight to see that your stay at our hotel has brought you comfort, and that our location has made your stay vibrant ! we are waiting your return! regards,

8/10 Good

Mary

Liked: Staff & service, amenities, property conditions & facilities
Best view ever. One wouldn’t get enough of it!! However, I wish the toilet had a regular door that would close and open regularly without making this screeching noise every time one needs to close it or open it.
Stayed 4 nights in Nov 2021
Response from Ahmad Fakhreddine on 28 Dec 2021
Dear Mrs. Mary, Thank you for choosing our property for your stay here in Beirut! We are pleased to see that everything has met your expectations, and we are looking forward in having you black. Thank You,

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021
Response from lina on 29 Jun 2023
Dear Mariam ,We are delighted to know that you the hotel was up to your expectations ....we look forward to seeing you againREGARDS, Lina

10/10 Excellent

Rania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional service, it feels like home.
Stayed 2 nights in Oct 2021
Response from Ahmad Fakhreddine on 9 Nov 2021
Dear Mrs. Rania, Thank You for taking the time in rating out property. We are more than pleased to have met all of your expectations, and that you felt at home with us. we are looking forward in having you back the soonest ! Thank You

8/10 Good

mazen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021
Response from Ahmad Fakhreddine on 9 Nov 2021
Dear Mr. Mazen, First i would like to thank you for choosing our hotel for your accommodation here in Beirut. We were more than pleased to have had you with us! Come back soon!

10/10 Excellent

Nada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, large rooms, amazing view, friendly staff
Stayed 3 nights in Sep 2021
Response from Ahmad Fakhreddine on 9 Nov 2021
Dear Mrs. Nada, Thank you for taking the time in rating our property, we are more than pleased to see that our location, spacious room, view and staff have met your standards and made you feel at home. Hope to see you the soonest! Thank You

6/10 Okay

Charlotte

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Clean and stylish in a good location, but staff were not friendly and took a long time to check in and check out. Check out held up so they could "inspect the room," as if 2 professionals had trashed the room. Swimming pool unfortunately closes at 6pm. Taxi to the airport quoted at 400,000LBP one-way. I paid an Uber 100,000LBP. Profiteering off foreigners it seems.
Stayed 1 night in Aug 2021

10/10 Excellent

Haisam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed
Great area to stay at.
Stayed 1 night in Aug 2021

8/10 Good

Louay

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021