Desk, blackout curtains, iron/ironing board, bed sheets

Reviews of Bega Downs Motor Inn

3.5 out of 5
Bega Downs Motor Inn
8-10 High Street, Bega, NSW

Reviews

8.2

Very good

Rating 10 - Excellent. 135 out of 338 reviews" "
Rating 8 - Good. 132 out of 338 reviews" "
Rating 6 - Okay. 37 out of 338 reviews" "
Rating 4 - Poor. 26 out of 338 reviews" "
Rating 2 - Terrible. 8 out of 338 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Chyna on 23 Apr 2024
Hi Ian,Thank you very much for your 5/5 review! We hope to welcome you back another time.

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Big and spacious room for my family. Everything is good except for their WiFi which is non existent and their staff can't do anything about it.
Stayed 1 night in Mar 2024
Response from Bega Downs Motor Inn on 20 Mar 2024
Hi Kevin, Thank you for sharing your experience with us. We're delighted to hear that you found our room spacious and suitable for your family. We apologise for the inconvenience caused by the wifi issue. Rest assured that this has been shared with the team. We hope to welcome you back at another time.

8/10 Good

Sacha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bega Downs is perfect for a stop when traveling to the far south coast of NSW. It’s clean, carpet is in good condition and bed was comfortable. Good launching pad with towns like Tathra and Merimbula within 25 minutes
Stayed 1 night in Jan 2024
Response from Bega Downs Motor Inn on 8 Feb 2024
Hello Sacha, We are glad to know that you enjoyed your stay. Thank you for sharing your thoughts!

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Bega Downs Motor Inn on 14 Feb 2024
Hi Peter, Your excellent rating means the world. We can't wait to have you back!

10/10 Excellent

Arifur, Fawkner

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the sounds of nature.
Stayed 1 night in Dec 2023
Response from Bega Downs Motor Inn on 8 Feb 2024
We are thrilled to know you enjoyed it, Arifur. See you again soon!

8/10 Good

A.J.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Dec 2023
Response from Bega Downs Motor Inn on 8 Feb 2024
We appreciate your rating and feedback, A.j. Until next time!

8/10 Good

Ahmad

Stayed 1 night in Dec 2023
Response from Bega Downs Motor Inn on 8 Feb 2024
We are grateful for your good star rating, Ahmad. We look forward to your return.

10/10 Excellent

Dayna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Mel on 24 Oct 2023
Thank You, we are happy you enjoyed your stay

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Bega Downs Motor Inn on 17 Oct 2023
Thank you so much for your excellent rating, Jeff. It means the world to us. Until next time!

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Mel on 12 Sept 2023
Thank you for the review, we are happy you enjoyed your stay and look forward to welcoming you again in the future..

10/10 Excellent

Deborah

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Enjoyed our stay in bega
Stayed 1 night in Sep 2023
Response from Mel on 18 Sept 2023
We are glad you enjoyed your stay, we hope we can accommodate you again in the future

8/10 Good

Gary, Figtree

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No food options.
Stayed 1 night in Sep 2023
Response from Mel on 10 Sept 2023
We glad you enjoyed your stay, look forward to welcoming you back in the future

8/10 Good

James

Stayed 1 night in Aug 2023
Response from Bega Downs Motor Inn on 11 Sept 2023
Thank you for giving us a good star rating, James. We are excited about your next visit!

8/10 Good

debra

Stayed 1 night in Jul 2023
Response from Mel on 20 Aug 2023
We are happy you enjoyed your stay

8/10 Good

Allan

Travelled with partner
Liked: Cleanliness, staff & service
The room was very spacious and the bed comfy. Cutlery, crockery and glassware were provided, as well as dishwashing liquid and tea towel. The room had a very musty smell when we first walked in, but we got used to it. The wall a/c was noisy, but very effective.
Stayed 2 nights in Jul 2023
Response from Bega Downs Motor Inn on 14 Jul 2023
Hi Allan, thank you for giving us a good star rating. It has been a pleasure hosting you! We will make sure to share your feedback with the housekeeping team. We look forward to your next visit!

10/10 Excellent

justeen

Stayed 1 night in Jul 2023
Response from Bega Downs Motor Inn on 24 Jul 2023
Thank you for the excellent rating, Justeen. We can't wait to have you back!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the room was large and the shower was hot. Would stay here again
Stayed 1 night in Jun 2023
Response from MelL on 1 Jul 2023
Glad you enjoyed your stay, look forward to seeing you again

10/10 Excellent

Frances

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great for a short stay while traveling for work. Staff very friendly. Only issue was the air con in the room was broken, but the staff let me know this on my arrival and already had a heater set up instead (staying in June = quite cold weather).
Stayed 2 nights in Jun 2023
Response from Mel on 26 Jun 2023
I am happy you enjoyed your stay, we are getting the air cons seen to ASAP, sorry for the inconvenience.

6/10 Okay

pauline

Liked: Staff & service
No restaurant as viewed on line, terrible small wine glasses, toilet paper system shocking! Not as close to town as promoted.
Stayed 1 night in May 2023
Response from Mel on 13 May 2023
Checking Expedia we do not mention we have a restaurant but sorry I did see a photo which I will take down. Location info is all correct.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy. Great position. Close enough to walk into town.
Stayed 3 nights in Apr 2023
Response from Mel on 10 May 2023
We are happy you enjoyed your stay. Look forward to welcoming you in the future

8/10 Good

rick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quiet and convenient place with a good view of the valley
Stayed 1 night in Apr 2023
Response from MelL on 21 Apr 2023
I am glad you enjoyed our stay, look forward to welcoming you back

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dripping tap in bathroom Flickering lamp next to the single bed
Stayed 4 nights in Apr 2023
Response from Mel on 11 Apr 2023
Thank you for the heads up, we will fix this issues

8/10 Good

Harriet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, with surprisingly good equipment for a motel e.g. large fridge, microwave, toaster and basic crockery and cutlery - certainly enough to make breakfast or a simple evening meal. Very quiet at night. Well located for the Catholic Church, which is immediately opposite.
Stayed 1 night in Apr 2023
Response from Raz on 9 Apr 2023
Thank you for taking your time to provide us with your feedback! We are glad to hear that you have enjoyed your stay with us. We hope you'll come again again!Best Regards, Reservations Team

2/10 Terrible

Verified traveller

Business traveller
Liked: Room comfort
Good for smokers only - I am not
My room (on 1st floor) was inundated by tobacco cigarette smoke! The staircase the same!
Stayed 4 nights in Mar 2023
Response from Bega Downs Motor Inn on 21 Mar 2023
Hi, Thank you for taking the time in sharing your experience. We are truly sorry for the inconvenience. Rest assured that we will have it escalated to the appropriate team for necessary action.

10/10 Excellent

Narelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was easy for us, convenient to dining and easy to drive around.
Stayed 1 night in Feb 2023
Response from Mel on 1 Mar 2023
I am glad you like our Motel, look forward to welcoming you again in the future

8/10 Good

Mike

The stay was ok, the bathroom fan made such a racket that I didn’t use it for fear of distressing the rooms next to me. No staff at reception on arrival at 4.15pm seems unusual, no breakfast of any type available. I had an early start so even a continental would have been nice. Reception didn’t open until 10.30 on the Sunday and so I was well and truly on the road by then.
Stayed 1 night in Feb 2023
Response from Bega Downs Motor Inn on 27 Feb 2023
Hi Mike, thank you for rating us! Your feedback is important to us as we continuously seek ways to increase customer satisfaction. We will make sure to pass your comments along to management. We hope to have you back soon.

6/10 Okay

Patricia

Stayed 1 night in Feb 2023
Response from Bega Downs Motor Inn on 8 Mar 2023
We appreciate your rating, Patricia. Sorry, we couldn’t make it a 5-star experience but we hope to serve you better in the future.

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the bed was comfortable.
Stayed 1 night in Jan 2023
Response from Bega Downs Motor Inn on 30 Jan 2023
We appreciate your positive review, Tim! We hope to have you back.

10/10 Excellent

Dunia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came from Ballarat to bega downs and enjoyed every minute of it. Room was in excellent clean condition. Great location close to all our needs. Kids loved the outdoor pool. Laundry facilities was great also. Andrew was a great person to chat too, always there when you need him. Would definitely come back again.
Stayed 10 nights in Jan 2023
Response from Bega Downs Motor Inn on 27 Jan 2023
Hi Dunie, It is always our goal to serve you the best we can and we are glad to know that we delivered. We are excited to have you back soon!

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable & clean. Staff were obliging & friendly. Thank you 😊
Stayed 1 night in Jan 2023
Response from Bega Downs Motor Inn on 24 Jan 2023
Hi Lauren, We are incredibly grateful that you took the time to leave us a 5-star review! Until next time.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Excellent accommodation for the price. The kids loved the pool, and Andrew made us feel really at home.
Stayed 2 nights in Jan 2023
Response from Bega Downs Motor Inn on 23 Jan 2023
Hi David, It is always our goal to serve you the best we can and we are glad to know that we delivered. We are excited to have you back soon!

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager was very friendly and helpful
Response from Bega Downs Motor Inn on 11 Jan 2023
Hi Karyn, It is always our goal to serve you the best we can and we are glad to know that we delivered. Thank you!

10/10 Excellent

Takamasa

Stayed 1 night in Jan 2023
Response from Bega Downs Motor Inn on 11 Jan 2023
Thank you for giving us a 10-star rating, Takamasa!

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice motel.good value,nice and clean,great staff.
Response from Bega Downs Motor Inn on 9 Jan 2023
We are excited to have you back soon, Graham!

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Response from Bega Downs Motor Inn on 9 Jan 2023
Thank you, Sarah, for giving us a 5-star rating!

8/10 Good

Sampath

Stayed 1 night in Dec 2022

10/10 Excellent

Nhi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there 2 nights. Lovely spacious rooms. Clean and tidy. Comfortable beds. The service so welcoming when arrival and very helpful in recommending eatery around the area. Fabulous location as short walk to shops and restaurants.
Response from Bega Downs Motor Inn on 29 Dec 2022
Wonderful! It has been an absolute pleasure hosting and serving you, Nhi. We love to have you back soon!

10/10 Excellent

Nilman

Stayed 1 night in Dec 2022
Response from Bega Downs Motor Inn on 30 Dec 2022
Thank you for giving us a perfect rating, Nilman! We appreciate it.

8/10 Good

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Return visit, it is clean & comfortable and close to the town. The air conditioner in my room this last visit was old style, noisy and did not cool efficiently. It could do to be replaced.
Response from Bega Downs on 27 Dec 2022
Hi Joan, Thank you for the feedback! It’s important for us to know how we can better serve our customers and your comments will be shared with the team.

10/10 Excellent

Kevin

10/10 Excellent

Haitao

Stayed 1 night in Dec 2022

8/10 Good

Juli

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
No surprises. Was exactly as I could see in the ad. Great for overnight business stay. Staff were friendly. Would definitely use it again.
Response from Bega Downs on 7 Dec 2022
We look forward to your next visit, Juli!

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, property conditions & facilities
The owner was extremely friendly! Made me feel right at home. The room was clean, everything worked, there's nothing to complain about. Awesome place!
Response from Bega Downs Team on 6 Dec 2022
Thanks Emil, We lie having you stay and hope to see you again soon

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Very friendly staff.Nice room. Adequate facilities in the bathroom.
Stayed 1 night in Oct 2022
Response from Bega Downs Team on 31 Oct 2022
Thank you John for such a kind and honest review.

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for money. I had forgotten my USB phone charging plug-in and there wasn't one in the room but the management provided one.
Stayed 1 night in Oct 2022
Response from Bega Downs Team on 31 Oct 2022
Thank you Lori for such a nice review. We are always here to help when we can.

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time our family has stayed at Bega Downs and we wouldn’t stay anywhere else in Bega. It’s clean, lovely crisp white sheets on the bed, complimentary wifi and washing machine and dryer use, and my boys loved salt water swimming pool. The owner is so friendly and helpful, great location. 10/10.
Stayed 1 night in Oct 2022
Response from Bega Downs Team on 31 Oct 2022
Thanks Rebecca, We always enjoy having you and the family stay. The kids in the cold pool is always entertaining. Thanks again and hope to see you again.

10/10 Excellent

Catherine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, very helpful and efficient, a great place to stay, highly recommended
Stayed 1 night in Oct 2022
Response from Bega Downs Team on 24 Oct 2022
Thanks Catherine for your kind review.

10/10 Excellent

Jeffrey

Stayed 1 night in Oct 2022
Response from Bega Down Team on 24 Oct 2022
Thanks Jeffrey for your very kind and honest review.

10/10 Excellent

Malcolm

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a good nights sleep
Stayed 1 night in Oct 2022
Response from Bega Downs Team on 24 Oct 2022
Thanks heaps Malcolm for your kind review.

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Comfortable bed and good hot shower. Friendly staff
Stayed 2 nights in Sep 2022
Response from Bega Downs Team on 6 Oct 2022
Thank you Lorena for your kind and honest review. Its was our pleasure hosting you and we hope to see you again in your future travels.