"You need to let fuure guests know that the hotel shuttle doesnt run from approx. 10am
until 5pm.
this will prevent guests like myself from standing at the shuttle stop for an hour and then finding out the actual hours it operates.
I incurred a cost of over 30 euros for a taxi.
Your greeting email says "Look for Big Hotel shuttle - you can't miss it!"
Nothing about the hours it operates."
"Staff and breakfast was good. Room was clean and big and with a good view. Very near to central Brussels.
At night, walking from Station (North) to hostel was a little scary as it’s near the red light area"
"I got free bottle of wine as peril member. But it didn’t come till second night, after asking for it multiple times.
Location is great. But some other hotels nearby are more accommodating.
Good parking availability."
"Nice location. Convenient for public transport and area felt safe. Hotel was lovely. Staff were always friendly and helpful. Comfortable large room with toiletries and coffee maker and kettle.
Excellent choice at breakfast. Definitely recommend."
"Great location!
Can walk to everything.
The breakfast at the hotel was the best!
We were traveling a lot.
Great stay! Will go back for sure and stay there."
"The location is awesome! Close to the Brussels Central Train Station and the Grand Plaza as well. The breakfast was really good and their staff is super helpful!!"