Hotel di Tepi Teluk

"There was a cleaning incident when we arrived at our room, but staff quickly remedied the situation."

"Overall a good stay. The entire property was very clean. "

"Breakfast was pretty standard for a hotel but in the evening we enjoyed the hors d’oeuvres in the lounge. Had a tough time getting coffee though… Dinner at the Two45 Waterfront Grille. Parking was good - in a covered parking garage, and validated with the room key. Staff was very friendly and attentive. Great stay! "

"Beautiful hotel and clean, clean room. Fun and relaxing pool areas. Awesome breakfast bar. Easy in and out back to highway 80/90"

"The breakfast had plenty of coffee, tea, fruit, yogurt and juice. The eggs were dry and rubbery. The hotel room was clean. The bed was comfortable. 4 different pillow types made it easy to find some we like. The shower drain was clogged and backed up the water. The shower had shampoo and body wash, but the conditioner container was empty."

"A friendly face greeted us when we arrived. Was a welcoming room and very quiet. Would recommend for anyone to stay and I will stay again."

"Potentially soaking the shower heads regularly to prevent mold/water buildup. I had to clean the showerhead before giving my minor child a shower/bath, and thankfully my husband didn't see it. The mini fridge was not "cold", I noticed the back wall was cracked and there was ice buildup coming through the break itself. The worker at check-in said that there was someone working to restore the TV services, but at check-out we were told they were updating the system entirely. The TV remote did not...

"The room was clean, staff was friendly and helpful and plenty of amenities for my kids and I to enjoy, particularly the swimming pool, hot tub, and indoor gym."

"Positive: staff at check in and check out were both very polite. Negative: Hallways smelled like weed and burning plastic. The entrance had overflowing garbage and the doors to enter the hotel were not locked anyone could walk the halls. You could hear people arguing at 2 am in the parking lot. When we first got in the room all the lamps and Tv were unplugged, the window was wide open. The room has serious water damage. The toilet had dried urine behind the seat, the door to the bathroom...

"First room provided had hair in the tub, no hand soap or Kleenex. Front desk staff was very accommodating and provided a new room. Carpets and rooms a little dated but bed was comfortable. "

"Clean hotel and rooms loved the stay"

"Nice hotel, no issues, helpful staff.. "

"The breakfast was good, the afternoon shift was rude, the morning great. "

"1. Phone in room didn't work. 2. The heat setting wasn't explained to us at check-in and by the time we realized there was an issue the office was closed (10pm). (And see #1) 3. Door key didn't work and had to change rooms. 4. Breakfast was advertised but turned out to be an unripe (green) banana, an apple, and an orange. 5. The lady at the counter offered a refund but the main manager stepped in and blocked it. "

"Staff was terrible unfortunately. Because they're private companies they can do what they want so take that with a grain of salt. "

"The staff charged me for the room instead of just the deposit and then gave me attitude when I informed them the room was paid through Expedia in full area. There excuse was that “third party bookings” give them a hard time. That is no excuse to double charge me and just try to hand me room keys like all is well. All is not well. You just charged me full price for the room and not the deposit. The “oh well” attitude from the staff was unbelievable. The lady also called me by an ungodly word...

"Yes"