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Reviews of Log Cabin Inn

2.5 out of 5
Log Cabin Inn
1819 S US Highway 31, Bay Minette, AL

Reviews

8.4

Very good

Rating 10 - Excellent. 319 out of 689 reviews" "
Rating 8 - Good. 218 out of 689 reviews" "
Rating 6 - Okay. 93 out of 689 reviews" "
Rating 4 - Poor. 28 out of 689 reviews" "
Rating 2 - Terrible. 31 out of 689 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brayden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miss Lisa at the front desk is awesome! So kind and so helpful
Stayed 2 nights in May 2024
Response from JP on 10 May 2024
Thank you so much for the review. We look forward to seeing you again.

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room and pool
Stayed 1 night in May 2024
Response from JP on 5 May 2024
Thank you so much for the review. We look forward to seeing you again.

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good place for a overnight stay
Stayed 1 night in Apr 2024
Response from JP on 29 Apr 2024
Thank you so much for the review, Phillip. We look forward to seeing you again.

10/10 Excellent

Brayden

Liked: Cleanliness, staff & service, property conditions & facilities
loved everything
Stayed 1 night in Apr 2024
Response from Lisa on 26 Apr 2024
You are AWESOME, Brayden! Thank you so much.

10/10 Excellent

Brayden

Liked: Cleanliness, staff & service, property conditions & facilities
Miss Lisa behind the desk is so helpful and kind
Stayed 1 night in Apr 2024
Response from Lisa on 26 Apr 2024
Thank you so much, Brayden! It was wonderful to meet you. I hope to see you again.

10/10 Excellent

Martha

Stayed 1 night in Apr 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people that work there are very friendly and there's a coziness to the rooms because of the wooden outside and the decor. They have everything you need in the room, including soap, shampoo, blow dryer, ironing board, refrigerator, and microwave.
Stayed 1 night in Apr 2024
Response from Lisa on 22 Apr 2024
Thank you so much for the review, Martha. It was a pleasure to meet you! We look forward to seeing you again.

10/10 Excellent

Sherri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the in room jetted tub, very relaxing for a night away!
Stayed 1 night in Apr 2024
Response from Lisa on 19 Apr 2024
Sherri, thank you so much for the review! We are tickled that you enjoyed your stay. We hope to see you again.

10/10 Excellent

Antonio

Stayed 6 nights in Apr 2024
Response from JP on 5 May 2024
Thank you so much for the review. We look forward to seeing you again.

10/10 Excellent

Maura

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to food and municipal buildings. Quaint and comfortable rooms. Could use some updates to bring together the "Log Cabin" feel.
Stayed 1 night in Apr 2024
Response from JP on 10 Apr 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Brayden

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice. stay here everytime i come to visit
Stayed 2 nights in Mar 2024
Response from JP on 5 Apr 2024
Thank you so much for your feedback. We will be glad to see you here again.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, it is obvious that they have been remodeling and updating the entire property. I recommend changing the carpet and getting all of the debris out from around the property. We would definitely stay again and we most certainly recommend anyone staying here. This is a great place to stay when heading to Gulf Shores
Stayed 1 night in Apr 2024
Response from JP on 4 Apr 2024
Thank you so much for your feedback. We are in process to change the carpet. We will be happy to see you here again.

10/10 Excellent

Felicia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and very quiet. Will definitely stay again
Stayed 1 night in Mar 2024
Response from Lisa on 3 Apr 2024
Thank you so very much for the review, Felicia! We look forward to seeing you again.

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and nice. The only suggestion I would have is better beds.
Stayed 1 night in Mar 2024
Response from Lisa on 31 Mar 2024
Thank you for the review, Amy. We replaced all of our mattresses during our most recent renovation. We hope to see you again.

10/10 Excellent

Jacob

Stayed 1 night in Mar 2024
Response from Lisa on 19 Apr 2024
Thank you so much for the review, Jacob. We look forward to seeing you again.

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Decent place for the price. Nothing more, nothing less.
Stayed 1 night in Mar 2024
Response from JP on 27 Mar 2024
Thank you for staying with us. We will happy to see you here again.

6/10 Okay

Juli

Travelled with family
Liked: Staff & service
Disliked: Amenities
Property was ok, I believe they were renovating. Mattresses and toilets outside on curb areas. Ok if you are passing through.
Stayed 1 night in Mar 2024
Response from Lisa on 25 Mar 2024
Thank you so much for taking the time to leave a review! Yes, we are renovating the property. We strive for excellence! We hope to see you again.

10/10 Excellent

JO, 28820 Hubbard St

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There wS nothing not to like. I needed a ground floor room & they made that happen. Extremely friendly & helpful. Will definitely recommend to anyone needing to stay in Bay Minette.
Stayed 1 night in Mar 2024
Response from JP on 21 Mar 2024
Thank you so much for the review, Jo. We appreciate you and look forward to seeing you again.

10/10 Excellent

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and updated
Stayed 1 night in Mar 2024
Response from Lisa on 17 Mar 2024
Thank you so much for the review, John. We appreciate you and look forward to seeing you again.

10/10 Excellent

Lisa Maxwell

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Mar 2024
Response from JP on 15 Mar 2024
Thank you so much for staying with us. We will happy to see you here again.

6/10 Okay

Joseph Blaine

Liked: Property conditions & facilities
Clean, friendly staff, not fancy by any means, but priced right. I’d stay here again.
Stayed 1 night in Mar 2024
Response from JP on 11 Mar 2024
Thank you so much for staying with us.

10/10 Excellent

Ronda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was the cleanest hotel room I’ve ever stayed in. I’m OCD about cleanliness and pick apart rooms that I visit. Without a doubt I could not find one thing wrong with my room. Seriously! I’m a fanatic about cleanliness! If ever in the area again I will stay again. Kudos to the cleaning staff. EXCELLENT JOB from an OCD cleaner. Thank you!
Response from JP on 28 Feb 2024
Thank you so much for your kind feedback. We will be glad to see you here again.

10/10 Excellent

Brayden

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2024
Response from Lisa on 26 Feb 2024
Thank you so much for the review, Brayden. We hope to see you again.

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from JP on 16 Feb 2024
Thank you so much. We look forward to seeing you again.

6/10 Okay

Ben

Business traveller
Liked: Staff & service
Good value stay!
Stayed 1 night in Feb 2024
Response from Lisa on 10 Feb 2024
Thank you so much. We look forward to seeing you again.

8/10 Good

Brittany

The staff is so friendly and amazing. The rooms are clean and shower pressure is awesome! The rooms could use updating
Stayed 2 nights in Feb 2024
Response from JP on 5 Feb 2024
Thank you so much for kind feedback. We hope to see you again.

2/10 Terrible

Susan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stained dirty handprint on the very thin towel
Stayed 2 nights in Jan 2024
Response from Lisa on 3 Feb 2024
We apologize that you were unhappy with your stay. Just remember, our front desk is open and available 24 hr/day, 7 days/week. We are more than happy to replace anything at any time during your stay. We hope to see you again.

8/10 Good

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Lisa on 3 Feb 2024
Thank you so much for your review, Brittany. We hope to see you again.

10/10 Excellent

JONATHAN, CANYON LAKE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean updated hotel
Stayed 1 night in Jan 2024
Response from JP on 25 Jan 2024
Thank you so much for your kind review.

10/10 Excellent

Dianna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet stay
I always have a nice stay. The people are very nice and accommodating. It's quiet and safe. There are stores and restaurants close enough to drive or have delivery. The only issue was the dead bolt didn't latch in this room but they will fix it. They are always on top of repairs.
Stayed 1 night in Jan 2024
Response from JP on 25 Jan 2024
Thank you so much for your kind review. i am sorry for the dead bolt issue. Thanks again for letting us know. We will try to fix it ASAP.

10/10 Excellent

Tisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is so nice and checks if you need anything I wouldn't get any other hotel except for Log Cabin In
Stayed 7 nights in Dec 2023
Response from JP on 25 Jan 2024
Thank you so much for your kind review.

2/10 Terrible

Phillip

Stayed 1 night in Dec 2023
Response from Lisa on 4 Jan 2024
We apologize that you were unhappy with your stay. We hope to have another opportunity to show you how exceptional our team is.

10/10 Excellent

John

Stayed 1 night in Dec 2023
Response from JP on 25 Jan 2024
Thank you so much. Come back see us again.

10/10 Excellent

Amy

Stayed 1 night in Dec 2023
Response from JP on 11 Dec 2023
Thank you for stayed with us.

10/10 Excellent

Kareem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised. The place looks just like the photos. Clean rooms. Safe if traveling with family.
Stayed 2 nights in Dec 2023
Response from Lisa on 9 Dec 2023
Thanks for the review, Kareem. We like to think of ourselves as a "hidden gem" in Bay Minette. We look forward to seeing you again.

10/10 Excellent

Dianna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The staff are always friendly and accommodating. On this trip they even made sure to address the one little concern I had last time and were very apologetic about it. It's always a nice quiet stay and I will return.
Stayed 1 night in Nov 2023
Response from Lisa on 9 Dec 2023
Dianna, thanks again for staying with us. As always, you were an absolute pleasure. Looking forward to seeing you again.

10/10 Excellent

Katrice

Liked: Cleanliness, staff & service
Great place to stay!
Stayed 2 nights in Nov 2023
Response from Lisa on 9 Dec 2023
Thank you so much, Katrice! We look forward to seeing you again.

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Lisa on 5 Nov 2023
Christopher, thank you so much for the kind review. We hope to see you again in the near future.

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint was noise from others, but it was minimal and expected in any hotel. It was super clean and welcoming. Would definitely return.
Stayed 1 night in Nov 2023
Response from Lisa on 2 Nov 2023
Thank you so much for the review, Jen. We look forward to seeing you again.

6/10 Okay

Dianna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A little disappointed this stay
I love staying at the Log Cabin Inn because it is convenient and affordable. I normally have an excellent stay. This time I was put on the other side of the building with a group of smokers. Even though the room was non-smoking, they smoked right outside my door and were loudly talking and joking for hours while I was working online. I had a headache by the time I finished working from the smell of smoke even though I never opened my door. I didn't like the fact that they were allowed to smoke on the sidewalk in front of non-smoking rooms. Otherwise, the staff was nice as always and my room was great. Next time I'll ask to be on the other side again.
Stayed 1 night in Nov 2023
Response from Lisa on 2 Nov 2023
We are so sorry that your most recent stay was less than satisfactory. We will discuss this with the team so that things like this don't happen in the future. We hope to see you again.

10/10 Excellent

Dianna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 1 night stay
This was my second stay during business travel. Everything went smoothly during the visit and the light that was out before was working this time making the dark stairs much brighter and safer.
Stayed 1 night in Oct 2023
Response from Lisa on 27 Oct 2023
Thank you so much for the review, Dianna. We are glad that we were able to fix the problem you had previously. We look forward to seeing you again.

8/10 Good

Dianna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay for the value.
Traveling for business. Check in was easy and the clerk was very nice. Room was nice and clean. The bad was a little firm for my taste but wasn't horrible. The only real negative I experienced was that when I had to leave before dawn, the lights on the stairs were out so it was very dark and wet because it was raining. I will stay again on my next trip through.
Stayed 1 night in Oct 2023
Response from Lisa on 13 Oct 2023
Thank you, Dianna, for the review. I will certainly forward your concerns to the staff. We hope to see you again.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We like this place a lot. Front desk clerk was so friendly. No frills, but great.
Stayed 1 night in Oct 2023
Response from JP on 10 Oct 2023
Thank you so much. We will see you again here.

6/10 Okay

Lori

Liked: Cleanliness
Stayed 2 nights in Oct 2023
Response from Lisa on 13 Oct 2023
Thank you for the review. I hate that we were unable to meet up to your expectations We are constantly upgrading, improving, and renovating. We hope that we have another opportunity to see you.

6/10 Okay

janna

Stayed 1 night in Sep 2023
Response from Lisa on 27 Oct 2023
Thanks for the review, Janna. When we see you again, I hope that we are able to make your rating a 5 out of 5!

10/10 Excellent

TERRY

Stayed 5 nights in Sep 2023
Response from Lisa on 28 Sept 2023
Thank you, Terry! It was certainly our pleasure. We hope to see you again.

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was just the break from driving that I needed.
Stayed 1 night in Sep 2023
Response from Lisa on 14 Sept 2023
Thank you for staying with us Donna. We look forward to seeing you again.

8/10 Good

monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good hotel althought no svc on cell phone and wifi kept going out
Stayed 1 night in Sep 2023
Response from Lisa on 14 Sept 2023
We apologize for our Wi-fi during your stay. Our provider had a widespread outage. We hope to see you again.

6/10 Okay

Linda

Travelled with family
Liked: Staff & service, amenities
Wi-Fi not good
Stayed 1 night in Sep 2023
Response from Lisa on 14 Sept 2023
We apologize for the Wi-fi issues during your stay. Our provider had a widespread outage in our area. We hope to see you again.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what we needed
What a cute place! Nothing fancy, but perfect for our needs, and affordable. With the outdoor stuff, swings, pool, picnic table, it seems perfect for families
Stayed 1 night in Sep 2023
Response from Lisa on 3 Sept 2023
Thank you so much for the review, Susan. We are tickled that you were happy with your stay. We hope to see you again!