Desk, blackout curtains, soundproofing, free rollaway beds
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Reviews of Mardi Plaza Hotel

3.5 out of 5
Mardi Plaza Hotel
5 Chavchavadze Street, 4th floor, Batumi

Reviews

7.4

Good

Rating 10 - Excellent. 16 out of 50 reviews" "
Rating 8 - Good. 16 out of 50 reviews" "
Rating 6 - Okay. 10 out of 50 reviews" "
Rating 4 - Poor. 1 out of 50 reviews" "
Rating 2 - Terrible. 7 out of 50 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Klaus

Stayed 1 night in Sep 2022

10/10 Excellent

Mariia

Stayed 1 night in Aug 2022

10/10 Excellent

AKIHIRO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice location nice pool
Stayed 2 nights in Aug 2022

6/10 Okay

john

Liked: Staff & service
Extremely uncomfortable bed It’s on the fourth floor of a shopping mall But it is fairly convenient for most of the stuff you will do in the city
Stayed 2 nights in Jul 2022

10/10 Excellent

IBRAHIM

Stayed 2 nights in Jun 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a shopping center I checked in at midnight although the shopping center looked deserted and scary from the outside looking in. I am sure it’s nicer prior to sunset. The clerk checking me in was very nice. The pool isn’t operational although it was advertised with no notification it was not operational due to maintenance
Stayed 1 night in May 2022

6/10 Okay

Bahjat

Liked: Cleanliness, staff & service, room comfort
Best Budget Accommodation
Good location, helpful staff, good price, but the condition is ok. I would to acknowledge Tina from the reception. She was amazing and did every possible effort to make our stay pleasant. Thank you Mardi Plaza Hotel management for having Tina :)
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

Fasanya

Stayed 1 night in Aug 2021

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mardi Plaza hotel review
Hotel is the old center area, busy trafic it’s part of an office building, their main feature is the olympic size pool and a decent fitness room. Breakfast is reasonable but it can be better! Staff are rather friendly and helpful.
Stayed 8 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is closed and i need to return my money !!!
Stayed 3 nights in May 2021

6/10 Okay

BIJAN

Liked: Staff & service, property conditions & facilities, room comfort
Bad smell from the toilet inside the room at checkin time. poor breakfast. Nice staff except a woman in restaurant. Only pool not very clean water. English speaking staff.
Stayed 4 nights in Dec 2019
Response from Irakli on 14 Feb 2020
Thank you, we will try to improve our service

10/10 Excellent

Jenny, Israel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is really big, the location is great. Excellent choice for big families with kids
Stayed 5 nights in Sep 2019
Response from Sophia Popkhadze on 8 Oct 2019
Dear Jenny, Thank you very much for your kind feedback, We do appreciate your time and Stay positive! Best Regards Sophia Popkhadze Hotel Manager

10/10 Excellent

Nofar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019
Response from kristina on 6 Jun 2019
Thanks for staying with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The swimming pool was a great plus in the rainY wrather.
Stayed 1 night in Oct 2018
Response from IrakliB on 29 Oct 2018
Thank you

8/10 Good

Mikhail, Brooklyn , New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and supporting reception Exelent swimming pool and gym Good location
Stayed 1 night in Jul 2018
Response from Irakli on 11 Jul 2018
Thank you very much.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
All terrible
Stayed 1 night in Jun 2018
Response from Irakli on 27 Jun 2018
Hello, we will try to improve our hotel, but the price you payed for hotel... you will never find any hotel in your life with the same price includinc best swimming pool hot tub and sauna.

6/10 Okay

Yasin

Stayed 2 nights in Jun 2018
Response from Irakli on 19 Jun 2018
Thank you.

10/10 Excellent

Batikan

Stayed 1 night in Jul 2022

10/10 Excellent

Misagh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

Luis

No lo pudimos encontrar, no está indicado en el exterior del edificio.
Stayed 1 night in Apr 2022

6/10 Okay

Ergül

Travelled with group
Disliked: Room comfort
Otel merkezi konumda diyebileceğimiz bir yerde.oteli bulmamız çok zor oldu.bir AVM nın en üst katını otel yapmışlar ve giriş çıkış AVM içerisinden oluyor. otelin temizliği hiç iyi değil. Günlük havlu değişimini biz söyledikten sonra yaptılar.
Stayed 1 night in Sep 2021

10/10 Excellent

Maciej

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel w centrum miasta. Bardzo dobre warunki, basen! Hotel tuż przy bazarku, można zejść i zjeść oraz wypić coś lokalnego!
Stayed 4 nights in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Wellness Bereich hat das Personal absolut keine Ahnung was die da reden. Die eine meint es gibt jeden Tag die Möglichkeit auf Massage dann meint die andere nein nur montags. Das ist ein Witz. Dreimal bin ich zur Massage ohne Erfolg. Aber das Personal in der Rezeption ist wirklich sehr sehr nett und versucht ihr bestes. Auch die Managerin Sofia ist eine Süper hilfsbereite Dame. Die Reinigungskräfte sind die Nummer 1!! Lobenswert.
Stayed 2 nights in Sep 2019
Response from Sophia Popkhadze on 8 Oct 2019
Dear Sir, We are very sorry that you experienced This kind of inconvenience. I clearly know about this case and we talked previously, I have shared my words with the manager of the spa center and came into conclusion that we have to carry out the task in more proper way. I apologize once more and hope that will have an opportunity in the future to host you. Best Regards Sopho Popkhadze Hotel Manager

10/10 Excellent

ALEXEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2019
Response from Sophia Popkhadze on 8 Oct 2019
Dear Alexey, Thank You very much! Best Regards Sophia Popkhadze Hotel Manager

8/10 Good

Jerzy

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel ma świetną lokalizację, przy samym Starym Mieście, tuż przy deptaku i kolejce linowej. Wielkim plusem tez jest basen. Obsługa bardzo życzliwa i uczynna. Czystość bez zastrzeżeń. Śniadania w formie bufetu bardzo dobre. Polecam!!
Stayed 8 nights in Aug 2019
Response from Sophia Popkhadze on 8 Oct 2019
Dear Jerzy, Thank you very much for your kind feedback, we appreciate your time and hope you will come back, Best Regards Sophia Popkhadze Hotel Manager

2/10 Terrible

Irfan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
WRONG INFORMATION
I booked a room for 3 day reservation from hotels.com. I paid for it. Among the services of the hotel were the pool, a fitness and sauna. but when I arrived at the hotel the pool, sauna and fitness were closed . I couldn't use any of them. No one has informed me about it. The hotel management offered some options but none of them did satisfy me. During my stay the pool, sauna and fitness room were closed.
Stayed 3 nights in Aug 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goed hotel met enorm zwembad, centraal gelegen.
Prima zeer ruime kamers, goed Georgisch ontbijt, prachtig zwembad met jacuzzi gescheiden voor mannen en vrouwen.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great swimming pool, nice rooms, good area
...but breakfast could be better. Good value for money! Everything you need few minutes walk from the hotel.
Stayed 3 nights in Jun 2019
Response from Irakli B on 9 Jul 2019
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leider war das Internet sehr instabil, wir hatten nur am ersten Abend eine Verbindung, an 2. Abend ging gar nichts und am 3. konnten wir wenigstens in der Nähe der Lobby surfen. Dad Frühstück war am zweiten und dritten Tag sehr gut und vielseitig, am ersten konnten wir leider nichts aussuchen und das Angebot entsprach nicht unserem Geschmack.
Stayed 2 nights in Jun 2019
Response from hotel administration on 22 Jun 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

yury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2019
Response from kristina on 6 Jun 2019
Thanks for staying with us.

8/10 Good

Dariusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecam obiekt w samym centrum starego miasta, można wszędzie dostać się na pieszo, obiekt z niewielkimi mankamentami do których nie mam czego się doczepiać tj. poduszki twarde i materac, brak informacji o tym że na basen mogą wchodzić dzieci powyżej 7 roku życia co mnie poirytowało. w takim przypadku szukał bym gdzie indziej
Stayed 4 nights in Apr 2019
Response from kristina on 6 Jun 2019
Thanks for staying with us.

8/10 Good

Marina

Liked: Cleanliness, staff & service
в несезон
Впечатления ожидаемые, благодаря отзывам. Плюсы: - хороший WiFi; - свободный теплый бассейн; в джакузи достаточно мощные струи; можно погреться в сауне - раздельные; - в номерах чисто; - рядом канатная дорога, набережная. Минусы: - в торговом центре (накурено); - обогрев только кондиционером; в душе холодно (хорошо, что был бассейн); - нет кофе. Кипяток для чая - по запросу. Завтрак скромный. Лучше приезжать компанией. Можно проводить спортивные сборы.
Stayed 2 nights in Mar 2019
Response from IrakliB on 27 Mar 2019
Большое спасибо вам

6/10 Okay

Sergey

Liked: Cleanliness
Disliked: Room comfort
С учетом цены может и не плохой вариант
Вода зимой бежит холодная. Приходилось каждый раз по 2 минуты ждать пока горячая вода появится. В декабре уже холодно по ночам, а от обогрева кондиционером, под которым ты сидишь за столом, могут краснеть и сохнуть глаза. Интернет не было один день. В декабре постоянно заряжают дожди не на один день, непродуман сток воды с улиц, капает прямо на голову, когда идете по тротуару. Всего дней 5 за месяц было солнце. Супермаркет в соседнем здании сверхдорогой. Подешевле супермаркет в другую сторону на площади где маршрутки стоят, еще лучше по ценам гипермаркет в 30 минутах пешком, но нигде здесь качества сервиса не ждите. С учетом цены может и не плохой вариант, но есть и минусы, которые придется иметь в виду.
Stayed 3 nights in Dec 2018
Response from IrakliB on 10 Jan 2019
Thank you

6/10 Okay

Sergey

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Dec 2018
Response from IrakliB on 8 Jan 2019
Thank you.

6/10 Okay

Sergey

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Dec 2018
Response from IrakliB on 8 Jan 2019
Thank you.

8/10 Good

denizhan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018
Response from IrakliB on 8 Jan 2019
Thank you.

8/10 Good

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2018
Response from IrakliB on 3 Jan 2019
Thank you sir!

2/10 Terrible

Duygu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kesinlikle gitmeyin
Berbatbir otel,cok pis,kokuyor,sudan camur akiyor,avm icinde cok gurultu var,kahvalti berbat
Stayed 5 nights in Dec 2018
Response from IrakliB on 31 Dec 2018
Thank you sir for your feedback. We will try to improve our service. However you could tell us about your problem in our hotel and our reception could fix it immediately

6/10 Okay

Sergey

Liked: Cleanliness
Бассейн бесплатный, на надо свою шапочку приносить
Из плюсов - бесплатный бассейн. Но не написано что надо обязательно шапочку с собой приносить. Знал бы заранее - я бы в декатлоне закупился. А тут толком и магазинов-то даже нет. 10 дней ходил в бассейн нормально. Потом придрались, что надо шапочку. Но вообще слабо там следят за правилами. Дети бегают вокруг бассейна, и никто за этим почему-то не следит. Еще по поводу бассейна: не стоит ходить в отдельное время, например, в пятницу вечером, после 19. Очень много народу: всякие группы в это время приходят.
Stayed 5 nights in Nov 2018
Response from IrakliB on 12 Dec 2018
Spasibo

10/10 Excellent

VLADIMIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный отель с бассейном и хорошими завтраками. Ничего лишнего, всего достаточно. Бассейн профессиональный 50 метров, глубокий, много дорожек. Тёплая вода. В номерах чисто. Брали люкс с двумя спальными гостиной и двумя сан узлами. Очень большая гостиная. Отличное соотношение цены и качества
Stayed 4 nights in Oct 2018
Response from IrakliB on 29 Oct 2018
Thank you

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хороший отель в центре города
Хороший отель, прекрасный персонал, очень чистый номер. Расположен в 5 минутах ходьбы от метро. Единственный минус - не очень хорошая внутренняя шумоизоляция.
Stayed 2 nights in Oct 2018
Response from IrakliB on 29 Oct 2018
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Perfekt om man kan stå ut med lite rökdoft.
Välkomnande och snabb check in. Hotellet är i bra skick och ligger i ett köpcentrum, därav kan entrén var svår att se. Hotellet är dock väl inrökt. Så fort man stängt fönstret inser man att det är gamla rökrum.
Stayed 1 night in Oct 2018
Response from IrakliB on 10 Oct 2018
Thank you.

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memnuniyet
Otel çok güzeldi. Konumu da şehir merkezine yakın. Verdiği hizmetlerden memnun kaldım. Teşekkür ederim.
Stayed 4 nights in Sep 2018
Response from IrakliB on 1 Oct 2018
Thank you.

6/10 Okay

iurii

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2018
Response from IrakliB on 28 Sept 2018
thank you

10/10 Excellent

Alexandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Всё было супер!
Stayed 4 nights in Sep 2018
Response from Irakli Basiladze on 24 Sept 2018
Thank you.

4/10 Poor

UFUK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Irakli on 30 Jul 2018
Thanks!

10/10 Excellent

Emrah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Irakli on 19 Jun 2018
Thank you very much.

8/10 Good

Juozas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in central location
Nice and clean hotel in a central location, very close to Batumi port and about 10 minutes to main beach. Rooms are spacious enough with comfortable beds. Hotel is located in Batumi mall, but hotel is located on a 4th floor with small hotel sign on the front. On a 5th floor is olimpic size pool and gym, which was the main reason I chose the place. One thing I didn't liked was the noise level at night. The hallways are not carpeted and when people run or shout, you hear a strong echo. So overall I would recommend a place for good location and reasonable price.
Stayed 7 nights in May 2018
Response from Irakli on 11 Jun 2018
Thank you very much.