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Reviews of Golden Palace Batumi Hotel & Casino

4 out of 5
Golden Palace Batumi Hotel & Casino
K.Gamsakhurdia Street 8/10, Batumi, Adjaria

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 23 reviews" "
Rating 8 - Good. 7 out of 23 reviews" "
Rating 6 - Okay. 2 out of 23 reviews" "
Rating 4 - Poor. 2 out of 23 reviews" "
Rating 2 - Terrible. 4 out of 23 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Bogdan

Stayed 1 night in Aug 2021

6/10 Okay

Payam

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2019

6/10 Okay

Mohsin

Liked: Staff & service
Disliked: Cleanliness
Nice location, but rundown and need of upgrading
Great location, but the rooms are run down and need upgrading e.g. Stained carpets, damaged furniture. Breakfast was very basic.
Stayed 1 night in Sep 2019
Response from Hotel Golden Palace Batumi on 24 Sept 2019
Dear Mohsin . Thank you for taking the time to leave a review about our hotel. Your comments are taken into account and taken into operation. Very much hope to see you again. Best Regards, Hotel Golden Palace Batumi

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Nice friendly please with reasonable price in the center of old Batumi
Stayed 1 night in Sep 2019
Response from Golden Palace Batumi on 24 Sept 2019
Dear guest, Thank you for taking the time to leave a review about our hotel. Very much hope to see you again. Best Regards, Hotel Golden Palace Batumi

8/10 Good

Tahssen

Travelled with family
Liked: Staff & service
The carpet in the room smells Over all is ok
Stayed 4 nights in Aug 2019

8/10 Good

YILDIRIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Hotel Golden Palace Batumi & Casino on 9 Aug 2019
Dear Mr YILDIRIM, Thank you for taking the time to leave a review about our hotel. Very much hope to see you again. Best Regards, Hotel Golden Palace Batumi

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BATUMI
Everything was just fine
Stayed 9 nights in Jun 2019
Response from Hotel Golden Palace Batumi on 9 Aug 2019
Dear Mr Alexander, Thank you for taking the time to leave a review about our hotel. Very much hope to see you again. Best Regards, Hotel Golden Palace Batumi

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from Hotel Golden Palace Batumi on 30 Apr 2019
Thank you for sharing with us such a lovely feedback regarding your recent stay at Hotel Golden Palace Batumi.

10/10 Excellent

Murathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Harika
Stayed 1 night in Feb 2020

4/10 Poor

Katrin

Liked: Property conditions & facilities
Disliked: Staff & service
The golden view from the 3-story hotel room was trash that smelled. The staff was very unfriendly, I saw one smiling face during the 6 days I spent there. Elemental courtesies - hi, thank you, they are unknown to them.
Stayed 6 nights in Sep 2019

10/10 Excellent

Yaşar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tatil
Yaz tatilimizi geçirmek için seçtiğimiz bu otelde tek eleştirilebileceğimiz şey; seçtiğimiz oda İçin olduğu belirtilen mutfak gereçlerinin olmaması(oda da set üstü Ocak vardı ancak tencere,tava,tabak ,çatal,biçak vs yoktu) diye.Otelin konumu,genel manzarası,her yere ulaşılabilirliği Harika,tavsiye ederim herkeze
Stayed 4 nights in Aug 2019
Response from Golden Palace Batumi Hotel on 24 Sept 2019
Dear Mr Tatil, Thank you for taking the time to leave a review about our hotel. Very much hope to see you again. Best Regards, Hotel Golden Palace Batumi

10/10 Excellent

Rasim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Golden Palace Batumi Hotel & Casino on 9 Aug 2019
Dear Mr Rasim, Thank you for taking the time to leave a review about our hotel. Very much hope to see you again. Best Regards, Hotel Golden Palace Batumi

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
อยู่ใกล้แหล่งท่องเที่ยว, อาหารอร่อย พนักงานบริการดี
Stayed 1 night in Jun 2019

10/10 Excellent

Ezgi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Hotel Golden Palace Batumi on 9 Aug 2019
Dear Ezgi, Thank you for taking the time to leave a review about our hotel. Very much hope to see you again. Best Regards, Hotel Golden Palace Batumi

10/10 Excellent

Наташа

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Отель понравился, очень удобно расположен, близко с пляжем и множеством ресторанов в округе, в номере тихо. Рекомендую
Stayed 4 nights in May 2019

8/10 Good

Mehmet Caglar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

2/10 Terrible

Vladimir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Худшее что может быть
Бронировал отель через гостевой аккаунт. Потом зарегистрировался, но бронь не отображалась. Я даже не видел подтверждения и соответственно не жил в нем. Отель снял деньги. На обращение не снимать деньги ответили отказом.
Stayed 1 night in May 2019

2/10 Terrible

Ceyhan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Otel hakkında
Ailece gidilecek bi yer değil. Otele gelenlerin çoğu kumar oynamak için küfürlü konuşmalar vs vs tasfiye etmiyorum.
Stayed 2 nights in May 2019

8/10 Good

Manolya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Serdar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Eski müşteri anlayışı yok
Otel hizmeti eskisi gibi değil gazino eski halinden farklı
Stayed 4 nights in Jan 2019
Response from Hotel Golden Palace Batumi on 4 Feb 2019
Dear guest, Each feedback received is an opportunity to see and correct deficiencies in order to always provide our guests with only the best service. We will be very happy if you write what exactly did not satisfy your expectations from our service, and we will do our best to eliminate errors and improve service in our hotel.