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Reviews of City Central Hotel

2 out of 5
City Central Hotel
Komplek Ruko Nagoya Central Blok, B No. 3-5 Nagoya, Batam

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 66 reviews" "
Rating 8 - Good. 31 out of 66 reviews" "
Rating 6 - Okay. 16 out of 66 reviews" "
Rating 4 - Poor. 5 out of 66 reviews" "
Rating 2 - Terrible. 1 out of 66 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice very friendly staff two street to nagoya hill Walking distant.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Ravindran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So far good 👍
Stayed 1 night in Dec 2019

6/10 Okay

Redza, Singapore

Stayed here when the hotel was newly opened about 5 yrs ago Back then everyone was cheerful, now is entirely different atmosphere Check in staff wasnt friendly at all, no smiles and no greetings The only staff that was helpful and friendly were the houskeeping and security, always smile and greet On my second day, there was a lift maintenance in progress and it took quite a long time hence i have to go up and down and my room is on the third floor. The only good thing abt the hotel is its location just opposite nagoya hill and right behind there are rows of money changers
Stayed 2 nights in Nov 2019

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive
This hotel was bad now booking no included bfast. Yet pricing was up much as compare before with bfast
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Anil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

TARMIDZI, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful n polite.....food can say moderate
Stayed 2 nights in Jul 2019
Response from Reception on 31 Jul 2019
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive
Hotel was expensive. Late check in.
Stayed 1 night in Jun 2019
Response from Reception on 31 Jul 2019
Dear Mr Seah , Sorry we have notification at expedia for check in time is 02.00PM / 14.00WIB and check out 12.00PM. The price at online travel already cheap. Thank you.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was quite clean and Staff was very friendly. We've a 2 hrs massage at the hotel n were quite satisfied.
Stayed 2 nights in Jun 2019
Response from Reception on 31 Jul 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Travelled with family
Liked: Amenities
I like is because it is near nagoya ill mall and the hotel is value for money.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.Value for money
Good hotel.good location.good food around. Price good too.My first chioce in Batam.very clean too.
Stayed 1 night in Mar 2019
Response from Reception on 20 Apr 2019
Thank you very much for such great review! Hope yo see you again.

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nothing to say, overall is satisfied 👍..... Room clesn, Location good. More important is fast response.
Stayed 2 nights in Feb 2019
Response from Reception on 23 Mar 2019
Thank you.

10/10 Excellent

Adrian

Liked: Staff & service, property conditions & facilities, room comfort
Got cockroaches in the room
Stayed 1 night in Feb 2019

6/10 Okay

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Having houseflies in the morning breakfast ,that was not very present, hope can improve the cleanliness
Stayed 1 night in Feb 2019

8/10 Good

Arshad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice budget and lack of sleep
Excellent budget hotel too bad hardly to sleep.....
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Dec 2018

10/10 Excellent

Arshad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellence service and location.
Worth to stay. Excellent budget hotel. Good location and good foods area. Highly recommended to all budget travellers.
Stayed 2 nights in Dec 2018
Response from Reception on 23 Dec 2018
Thank you for review.

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2018

4/10 Poor

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive hotel
Stayed 1 night in Nov 2018

8/10 Good

Ravindran

👍
So far I have stsy this hotel few times and so far good also location easy to shopping and eat. 👍
Stayed 1 night in Oct 2018
Response from Reseption on 17 Nov 2018
Thank for your reviews sir. See you next trip.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

near amenities
Breakfast was simple, food was cold, Strategically located
Stayed 1 night in Sep 2018

8/10 Good

Jackie, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to shopping mall. Nice hotel with decent breakfast. Do not expect fancy breakfast buffet as you typically expect from a 5 star hotel.
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Amenities is good but only sound disturbance
The place is convenience to the amenities but the room is noisy, disturbance from neighbours and the surroundings.
Stayed 1 night in Aug 2018

8/10 Good

Ravindran

Liked: Staff & service
No comments, so far good
Stayed 1 night in Jul 2018

8/10 Good

Rajakumar, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money. Only concern is wash basin
Overall stay was good. Value for money and guest friendly. Wash basin is not comfortable. Kindly give some space for usage. Rest everything feel good.
Stayed 1 night in May 2018

6/10 Okay

Richard

Disliked: Staff & service, property conditions & facilities, room comfort
Ok only
The bed very bad. Breakfast horrible. Just only distance walk to shopping mall only.
Stayed 3 nights in Mar 2018

8/10 Good

Judy, Singapore

Liked: Cleanliness, staff & service
Great location
Great location wirh eateries and small shops in the vicinity. Walking distance to Nagoya Hill Shopping Mall. Not much choice for breakfast but one can always make do with nearby eateries. Will stay again due to great location and low hotel costs.
Stayed 2 nights in Jan 2018

6/10 Okay

Ravindran

No comment
I'm quite disappointed when I check in . Because I booked Hotel.com saying that I want non smoking room but they say room full only have smoking room . They should know earlier I'm going to check in must give non smoking room also that floor level 3 was so noisy keep talking outside and I don't have peaceful. Please in future keep reserve for those book for non smoking room . Thank u
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Room is clean, service is good and hotel location is excellent.
Stayed 2 nights in Jul 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Noisy room
The room is noisy.
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Smoking and sewage stench
Specifically booked a non-smoking room but upon entering the room discovered a cigarette stench in the whole room. Called the reception and was told that non-smoking rooms were all full - even though I had booked a non-smoking room. Toilet has a sewage stench in addition to the cigarette stench. Unacceptable! We gave breakfast a pass as the spread was mediocre.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel nearby shopping and convenient
Been there twice enjoy eating and shopping will be back again some days

8/10 Good

Henry, Singapore

Liked: Cleanliness, staff & service, room comfort
Simple but enough
Been staying at City Central many times, love the location and room size. Value for money

6/10 Okay

Verified traveller

Convenient and clean hotel
Nice well maintained hotel in good location. It could be better if they provide guest rooms with complementary tea /coffee . on my last day of stay - there was no hot water for shower. But overall a very decent hotel

6/10 Okay

Macho Man, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For no fuss, short stay.
It's quite pleasant. Breakfast is just ok.

8/10 Good

Dewi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

wan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and Good
Good and clean. Air con not noisy. Very near shopping area. Not noisy nor very quiet. Great for budget stay.

4/10 Poor

Ong

Disliked: Staff & service
Near shopping area and eating options.
Took a wrong wake up call time and nearly miss my appointment. Else all OK.

8/10 Good

Eng Tuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
The hotel is value for money but the area is not suitable for single female. The hotel overlooked my booking from Hotels.com which I booked 2 months ago when I tried to check in, but they still management to allocate me a room although the hotel is fully booked on that day.

6/10 Okay

Patwant

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel room and services good

8/10 Good

Erica, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Conveniently located. Rooms are clean. Staff are attentive. Soft boiled eggs for breakfast are good.