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Reviews of Batam Star Hotel

3 out of 5
Batam Star Hotel
Komp. Nagoya Square, Block C. no. 64 – 68, Batam

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 11 reviews" "
Rating 8 - Good. 5 out of 11 reviews" "
Rating 6 - Okay. 3 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Batam star review
The location is good for a day or two. However the room is not ventilated and is smelly. Not at all good for non-smokers. The area is safe but seedy. Ok for people looking for value rather than amenities.
Stayed 1 night in Aug 2018

10/10 Excellent

AMINI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe to stay nearby mosque around the street
Good service and excellent
Stayed 2 nights in Feb 2018

8/10 Good

Moo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
They did not receive my confirmed booking so end up with the higher floor. I hope hotels.com can improve and inform the hotel and verified that the hotel have received the booking.
Stayed 2 nights in Dec 2017
Response from Lims on 14 Jan 2018
Thanks, we will improving...

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jun 2017

4/10 Poor

Rob, Charleston, SC

Disliked: Cleanliness, staff & service, property conditions & facilities
Cheap hotel, not as advertised, batam is horrible
The hotel is located in the middle of the ghetto (which is what Batam is). This is not visible from the strategically taken picture of the front of the hotel. As a white tourist, expect to get ripped off everywhere you turn. They will over charge you for all taxi rides despite negotiation and for food and even when changing money lied and said the advertised price is only for $100 or more and gave themselves a 16% commission on the money I changed. There is absolutely no reason to visit this island. There is nothing to do but a couple of malls. You cannot walk around without people staring at you and yelling at you to try to extort money from the rich tourists. The prices are cheap but you will not get the cheap prices. You are much better off staying in Singapore where people are honest and will not take advantage of you. If these people wanted tourists then they should be treating them a little better but maybe I'm the only one who notices what's going on. Back to the hotel, there was a creepy abandoned building right next to my unlocked hotel window. Stains, hairs, and tears all over the disgusting bedding and towels. When the towels were wet after use they smelled like cigarette / wet dog. There is no possible way that the sheets were washed after the last guest stayed because there is no way to get that much hair back on the sheets after washing. There was mold growing on the ceiling in the bathroom and the floor in the bathroom and ants crawling all over
one of many tears and hairs on the sheets
uncleaned "splatter" on the toilet seat from previous guest
mold growing under dirty ghetto sink
disgusting stained lumpy pillow hidden inside the clean"er" pillow case

8/10 Good

TAEJUNE

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Good stay!
Affordable price with acceptable service. It is good when you are travelling on budget.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Richard, SG

Liked: Cleanliness, staff & service, room comfort
simple breakfast, expected from budget price. would be nice if had small fridge in the room. overall nice room.

10/10 Excellent

Raymond, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean new wide room
Good, we are staying for leisure that's excellent with near shopping center, many food, massages, and the room is clean, good wifi. Seems like after renovated room.