Hotel Spa di Basingstoke

"Booked the suite with my partner for three nights, turned out we had booked gran’s house, very dated, no tv in bedroom even though it’s shown in the pictures. When opening the window the plastic window surround fell off and there was no curtains on the window so people on the car park get full view. The lights flicker in the bathroom so if your epileptic you might want to swerve the bathroom. Stafff are slow, don’t expect to get a beer before 5pm as you will be waiting until 5, reception is no...

"Beautiful property and had an amazing visit. Pity the property doesn’t have Aircon in the rooms. With the current heatwave it made it very hot inside the building . I understand it’s because it’s an old historical building and there are restrictions."

"Friendly staff at check in. Given a piece of paper per room for times of pool etc … does this change frequently? not very environmentally friendly to print it out each time for each room. Went to use pool and sauna etc to hear one of the staff moaning that a child had poo’ed in the children’s pool and it was now out of action and on top of that the steam room had packed up and no staff. We did use the adult pools and sauna which were fine. We did not eat at the hotel but came back for...

"We loved the older Country Club charm. It was beautiful to look out at the water from our room and walk to the castle ruins. The dining is charming as well! Great spot for quietness. We will come back!"

"Runnymede is a great hotel near Royal Windsor. The hotel has great amenities and entertainment. Food was good but in both restaurants the food could have been served hotter. It was warm but questionable!"

"Great hotel. We had an evening meal there and the food was fantastic. Rhodri on reception could not have been more welcoming. Will stay there again."

"Beautiful location and property very nice but can't believe there is no lift / elevator in the building. Disappointing breakfast offering. Two breakfast buffet offerings advertised, continental £12.95 and hot £16.95 but on the first day there was no hot buffet. Hot food was ordered a la carte from the kitchen (plated) and price remained £16.95 regardless of what was ordered. Surely pricing should have been adjusted. Overall a very pleasant stay but if you're a senior or someone with disabilities...