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"No complaints "

"The team was very welcoming and helpful, Daniel was amazing checking in my daughter and her boyfriend, their 1st time in Cartagena and gave my husband and I very important important information while checking us out! At the restaurant, Shirley was an outstanding waitress!! Overall a great experience. One of our recommendations is for the Hyatt to invest on replacing the rooms’s refrigerators as they just don’t work…we were at a Hyatt earlier this year in Cancun, MX and unfortunately experienced the same problem."

"Me encantó el hotel muy seguro limpio y en un lugar inmejorable tengo q decir que los trabajadores todos son A+ empezando x el restaurante Evangelina Erika María José en el bar Jorge Cristian En el check in Ricardo y Randy en la maletas gracias x hacer unas vacaciones inolvidables "

"The hotel could improve their shower and bathroom fittings; it’s on the cheap side, flimsy and not fully functional. It has been like that for the several years we have been coming back."

"Very well managed. Everything and everyone was outstanding "

"The hotel itself was beautiful. The rooftop was amazing. The location was ideal. I came on a solo trip and I felt welcome and I felt safe. The concierge were so helpful. They helped me book not only a taxi, but even an excursion which was cheaper than what I was seeing Online. I plan to visit Cartagena again and I will definitely be staying there and we recommend it to others."

"It’s ok. "

"Love the property, would definitely go back sometime in the future "

"Every thing is excellent!!"