Hotel di Bartonville

"A very nice place outside the airport to spend a night before continuing on your trip. The property is probably very new as everything looks extremely clean. The bathroom looks brand new with a very nice showerhead. The hotel was quiet even though we were on the first floor adjacent to the parking lot. The front desk employee was extremely helpful and pleasant. I recommend this property."

"Staff was unbelievably kind and helpful. Helen and Mason were were most incredible. Thanks to you all for your help."

"1 character"

"The photos don't resemble the property in any way. Property is dated and not up to Hyatt's typical standards."

"Called hotel from the airport around 10:30pm to order the free shuttle. No answer - tried several times and just rang out. Ended up getting an Uber. Arrived around 11pm. Customer service from the front desk was virtually non existent, so was not surprised nobody picked up the phone when I called. Was asked if I needed the shuttle in the morning but was then told all the early shuttles were already fully booked. The room itself was fine other than very poor water pressure from the bathroom sink...

"Clean and well kept. I enjoyed."

"Be prepared to see a lot of charges on your card. I booked my stay through Expedia and paid it. I when I got there they said they needed to do a $200 hold on my card for any incidentals. I bought the “meal pass” which was a rip off. $175 for $120 credits for food and it was not explained by the employees. They said it covered breakfast, lunch and dinner. The credits were basically enough for dinner and breakfast. Dinner was $25 a person for the buffet and the breakfast buffet was a little...

"The front desk was very nice and the room was nice aswell"

"Good hotel, new and clean"

"Terrible breakfast"

"Woke up to water big the size of a snickers bar on the bathroom 5 am."

"."

"TV did not work. The shuttle took like 2 hrs"

"Clean room, pool was clean, appreciated the soap that was Dove in bathroom."

"Staff was great and very helpful but we got water leaking in the room at 2 in the morning so had to deal with that. Breakfast was disappointing with powdered eggs and something they called bacon so we only ate there once in the 5 days we stayed. I have stayed at other locations and had great experiences so I just hope this location improves."

"The gentleman at the front desk was amazing. I think his name was Marcus. Best interaction with hotel staff I’ve had in a while.10/10"

"The room was very clean and the lake view was so beautiful and worth it!"

"Very friendly , and welcoming offered breakfast and discounts for staying ."

"When I made the reservation they did not tell me that they would not pick me up at the Terminal I was at. For what I had to pay to get there and the stay , I could have gotten picked up by a nicer hotel and a lot quicker."