Free WiFi, bed sheets, wheelchair access

Reviews of The Barrie Motel

2 out of 5
The Barrie Motel
120 Donald Street, Barrie, ON

Reviews

6.4
Rating 10 - Excellent. 36 out of 164 reviews" "
Rating 8 - Good. 37 out of 164 reviews" "
Rating 6 - Okay. 39 out of 164 reviews" "
Rating 4 - Poor. 23 out of 164 reviews" "
Rating 2 - Terrible. 29 out of 164 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Delia

Stayed 1 night in Dec 2023

8/10 Good

Sherry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was convenient to get too, not far to everything that you wanted to visit . Needs to fix WiFi passwords .
Stayed 1 night in Dec 2023

2/10 Terrible

Maxine

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Nov 2023

10/10 Excellent

Iokennoron

Stayed 2 nights in Nov 2023
Response from S.SOOCH on 21 Nov 2023
Thanks for your good review about our establishment. we hope you will enjoy your stay with us next time .THANKS AGAIAN FOR YOUR REVIEW ,

10/10 Excellent

Bordy

Stayed 1 night in Nov 2023

4/10 Poor

Glenn

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were helpful and excellent. The carpet in the room is worn out. When I first turned on the shower, brown water came out. A piece of molding beside the door and sow bugs were coming and going on the damp area behind the door. The mattress though comfortable was torn as I discovered when checking for bed bugs that I did not find. The room was on the side of the motel away from the major roads and was quiet.
Stayed 1 night in Oct 2023

8/10 Good

Nardus

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very good alternative to expensive hotels
Not the glamour (and associated cost) of a more expensive hotel, but a perfect alternative if you're just looking for a place to lay-over or to start your area exploration from. Everything was clean and worked. Warm water, comfortable, clean beds, working (and new) AC, in room bar fridge, TV, and microwave.
Stayed 1 night in Oct 2023

10/10 Excellent

Braydon

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Oct 2023

10/10 Excellent

Auntie Mama Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second visit to this hotel. We don't understand the bad reviews. The room was clean. Bathroom spotless. Very comfortable bed. Clean linens. Normal wear and tear you expect from a room but nothing out of the ordinary. Smelled fresh. No smoke smell. It is a busy place but the people are quiet and friendly. Staff are courteous. We plan on coming back in a few months. If you are looking for a clean and reliable comfy sleep then give it a try. It's not meant to be the Hilton and the affordable price reflects that. But even for the price you get a level of comfort that is higher than expected. You can also step right outside your room to smoke which is very hard to find these days. We always strip the beds and take out garbage as a courtesy. Have never been denied our deposit so for those other comments saying they didn't get theirs back they must have left a mess. Another great thing is the location. Two mins from 400. And so close to shopping and downtown area. Give it a try!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good for the price
Stayed 1 night in Sep 2023

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was expensive for the night we stayed but was surprisingly clean and very comfy beds. Lobby attendant funny guy.
Stayed 1 night in Aug 2023
Response from your fuunny guy ..S.Sooch on 14 Sept 2023
Thank for your kind review regarding our establishment See you again with cheerful face Thanks again .

8/10 Good

Harman

Stayed 1 night in Sep 2023

10/10 Excellent

Julie

Stayed 1 night in Aug 2023
Response from S.SOOCH on 30 Aug 2023
I dont know how to thank you for your gen-er-ous review about our establishment We promise that next time we will give you better servivices. THANKS AGAIN.

8/10 Good

Shiva

Liked: Cleanliness, staff & service, property conditions & facilities
Quit
Stayed 1 night in Aug 2023
Response from S.SOOCH on 30 Aug 2023
We really appreciate your review regarding our establishment .we will try our best to keep up property in good shape and meet your requirements. THANKS AGAIN .

6/10 Okay

Melody

Stayed 1 night in Aug 2023

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great basic motel. Clean room, wonderful pillows. No fuss or extras but we needed a place for a nights sleep and it was great.
Stayed 1 night in Aug 2023
Response from S.SOOCH on 13 Aug 2023
we appreciate your good review about our establishment . we hope we will provide better service in your next visit . THAKS AGAIN

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique check in and old school reception by the owner.
Stayed 1 night in Aug 2023
Response from sooch on 8 Aug 2023
Thanks for your giving us a good review .It boost our confidence in future to give good and better service. .We really appreciate your support for us . Thanks again .

8/10 Good

DOROTHY

Stayed 1 night in Aug 2023
Response from S.Sooch on 14 Sept 2023
Thanks for your lovely review it make me happy.. See you again.

2/10 Terrible

Joy

Stayed 1 night in Jul 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice
Stayed 1 night in Jul 2023
Response from S.Sooch on 17 Jul 2023
We appreciate your review about our establishment.We will try our best in future to give give you better service. Thanks again .

8/10 Good

Colleen

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2023

8/10 Good

Jeremy

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean
Stayed 1 night in Nov 2022
Response from s,sooch on 20 Nov 2022
We appreciate your views about our establishment and we promise to improve more and keep it up .. thanks again.

8/10 Good

KERVIN GILES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner is so helpful and friendly. We just don't like the current situation there coz there's construction going to the motel
Stayed 2 nights in Oct 2022
Response from s.sooch on 24 Oct 2022
Thanks for taking your time for giving review .Regarding the construction it is not in our hands. Thanks any way.

6/10 Okay

Gary

Stayed 1 night in Oct 2022

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is going through some reno's and the staff and management are really friendly and helpful. The rooms are clean.
Stayed 1 night in Sep 2022
Response from sooch on 20 Sept 2022
Thanks Dona we really appreciate your comments. Hope see you soon. Thanks again.

6/10 Okay

DONALD RADFORD

Business traveller
SO So
Stayed 3 nights in Sep 2022

2/10 Terrible

Nicole

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Driveway is in the middle of a turn bend so you cant see traffic coming when trying to pull out. The pillows are flat and cheap, we actually had to take the towels and put them in the pillowcases. Also dont be fooled when putting your credit card info when booking and still have to pay full price at check-in
Stayed 1 night in Aug 2022
Response from sooch on 20 Sept 2022
First of all regarding driveway Motel was built in 1955 and city pulled in new road .So we can not change this .Regarding pillows you could ask for more pillows. Sorry Mam if you could read your booking it clearly says on the top Hotel collects the payment so we did ,you are not charged twice. Thanks for your comments.

2/10 Terrible

vance

Disliked: Cleanliness, property conditions & facilities, room comfort
Stains on sheets, really gross rooms.
Stayed 1 night in Aug 2022
Response from s.sooch on 29 Aug 2022
Sorry for the incident .Cleaners must over looked .We will warn the workers to be care full .. Thanks.

2/10 Terrible

alex

Stayed 1 night in Aug 2022

4/10 Poor

Ryan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

2/10 Terrible

James

Stayed 1 night in Aug 2022
Response from sooch on 29 Aug 2022
We have not seen any complaint in the review. Thanks any way.

2/10 Terrible

Bradley

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The proprietor was a really nice guy. Unfortunately, the place is an absolutely dump.
Stayed 1 night in Aug 2022
Response from manager. on 29 Aug 2022
Sir if it is dump how come we are in business for the last 35 years. You choose to come. We did not ask to come to dump property. Do you think other people are booking this place are not smart enough May be will come and visit your property ,when you build your own . thanks.

2/10 Terrible

Karine

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the most horrible experience i lived in a trip. I visited my room #20. They have hole on the wall and poorly done repair. Not the room i saw on picture on expedia website. They have limestone trace on the faucets of the shower..like it was dirty and not clean..the shower curtain was yellow and suppose to be White. I check the white towels and it was black spot everywhere ..i go back to the reception to take 2 others clean towels..and ask for the good wifi code at the same time. I Take a shower and the water smell like rotten egg..and the pressure of the water was non existent..maybe 5 jets on 30 jets work... I Come back in my room at 23h30. I changed my clothes and go in the bed. I saw an insect next to me on the bed..i jump. After check on Google, i found out it was AN ADULT BED BUGS. I pack all my luggage and ask the receptionist to go see on the bed and that I Will quit right now the room because his Motel is UNSANITARY. He came in the room..kill the bed bugs with his finger, undo the sheets of the bed to look for à second bed bugs. He start to yell at me : Where's the second one ??? WHERE ? I respond, it could be hide everywhere. Just find one bed bug is enough. He yell again at me and accuse me that I put the bed bugs over there..and he wont refund me at all for the room. I was shocked and traumatised. I had to negociate and threatens to call the police for a refund at midnights with no room to stay. The most horrible night of my life.
Stayed 2 nights in Aug 2022
Response from Management on 15 Aug 2022
Sorry Sir no guest under that name was registered 0n that day in that room .So i have no obligation to answer any complaint Thanks

10/10 Excellent

angel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in Aug 2022
Response from s.sooch on 9 Aug 2022
Thanks for your nice review it makes me feel great and i really appreciate .Next time we will take more care of you .Thanks again.

4/10 Poor

TOM

Stayed 1 night in Aug 2022
Response from s.sooch on 10 Aug 2022
Thanks Mr Tom for taking your precious time to give your review about our establishment .We know we are not 100% correct or meat your requirements but we are trying our best to keep-up to date .We promise when you come next time you won't have any complaint. Thanks.

10/10 Excellent

kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and the room met all expectations.
Stayed 1 night in Aug 2022
Response from s.sooch on 7 Aug 2022
Thanks Kevvin you have made our day.We realy appreciate what you think about our establishment.We promise that we will try our best to more improvement in future. Thanks again. mise that we will try to improve more in future.

2/10 Terrible

Glenda

Stayed 1 night in Jul 2022
Response from sooch on 7 Aug 2022
Mam i am sorry about the comments you have made about the property .I you could come to the office and told us that you did not like the room icould gladly refund the money without the penalty .You have spend the night and still want the refund. Secondly you did not mentioned about the mess you left behind in the toom.

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service
Pretty nice place to stay on a budget! Room was very spacious and looked clean enough. Fridge, AC and microwave worked well. Could use some updates and proper repairs, but overall was cool and spacious and very close to downtown.
Stayed 1 night in Jul 2022
Response from s.sooch on 3 Aug 2022
Hello MR Kevin thanks for your good review it will give us a little boost to do more better to keep the establishment in good shape' Thanks again..

8/10 Good

Nataniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was very fair, and the owner let us rent the room out for four with no additional costs. I was satisfied with my stay!
Stayed 1 night in Jul 2022
Response from s.sooch on 5 Aug 2022
Hello Nataniel thanks for taking time to give your honest opinion about our establishment and giving a boost to our moral and courage to keep our head high We promise to give good service in future. Thanks again and see you again.

10/10 Excellent

Andrew

Stayed 1 night in Jul 2022
Response from s.sooch on 29 Jul 2022
Thanks Mr Andrew for your good review The guests like you build our moral to do better in future We hope the guest like yourself will keep visiting us. Thanks again.

2/10 Terrible

charlotte

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
this was the worst motel, I have ever stayed in,,,not only dirty,,,it was filthy...the only clean thing there were the sheets on the bed (thank god)...we tried to cancel , when we got there...but too late. No phone, no alarm clock , no hair blower., the bathroom cabinet was held together with masking tape! Even the toels were old, hard and scratchy, with old stains, YUK
Stayed 1 night in Jul 2022
Response from sooch on 29 Jul 2022
First of all Mam you were mad because i told you we can not cancel only you have to go through expedia and they can cancel. But you decided to stay. Before you filled out the registration card i had shown you the room and you said ok .If you did not like the room you should have told me i could change your room.You are pissed off because i did not canceled. I feel sorry to hear your comments that we did not have aphone etc .Every room has phone and built in tv wake up call and time. Thanks any way for your views.

4/10 Poor

Rhonda

Stayed 1 night in Jul 2022

4/10 Poor

Philip

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Looks like it hasn’t been renovated since the building was originally constructed (whenever that may have been). Hole patches in walls, lights coming out of ceiling, bugs in bathtub, stains on carpet, and an outrageous $200 key deposit.
Stayed 2 nights in Jul 2022
Response from sooch on 20 Jul 2022
Thanks MR Philip taking some time to give some comments about holes witch were made by some of our previous guests witch it takes some time to fix and paint it can not be done over night. Management don not temper with the items you have mentioned only some guest do.Regarding key deposit and damage ,did you get the deposit back or not.If you have received then what is the problem.Next time please could you tell the people donot steal the key and do not make the hole in the wall and i will appreciate.Thanks any way.

10/10 Excellent

Matthias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For europeans like us, it was fun to stay at a typical north-american motel. It was quite ok overall, not the cleanest of places, not the best maintained room (ugly fixes & paint jobs, etc.), but it was well equipped (small fridge & microwave), spacious for four people, and the beds were comfortable. The a/c was noisy but very efficient. Overall "fun" and of good value. If you're picky on details or looking for the nicest place possible, it won't be for you.
Stayed 1 night in Jul 2022
Response from s.sooch on 20 Jul 2022
Thanks for taking time for the review for the establishment . we really appreciate for your comments and on the other hand we will try to fix those items you have pointed out. Thanks again.

2/10 Terrible

Margaret

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very uncomfortable bed,stained carpet, hole in the wall, broken bathroom door. Terrible smell, rusted drain in the bathroom sink. Very unpleasant experience. We didn't expect much from the motel,but the cleanliness is always expected,no matter whether you are a motel or high class hotel.
Stayed 1 night in Jul 2022
Response from sooch on 20 Jul 2022
We are very sorry for your uncomfortable night because you picked the cheap place because you did not want to spend $ 400.00 and up when the other hotels with high standard were available in the market .If you had read my guests reviews you will find 100 % liked my beds .Thanks any way at least you have expressed your views.

8/10 Good

Dave

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2022

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for a spacious room with all you need.
Stayed 1 night in Jul 2022
Response from s,sooch on 20 Jul 2022
Thanks Mr Dennis for your comments about our establishment and we promise to do better in near future. You have encourage us to do better. Thanks again,

4/10 Poor

Verified traveller

Stayed 1 night in Jul 2022
Response from s.sooch on 6 Jul 2022
Thanks for your review . we will try our best in near future to meet your requirements . Thanks again.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place to be in
Stayed 1 night in Jul 2022
Response from s.sooch on 4 Jul 2022
HI Sandra we are so happy to know that you enjoyed to stay with us.. We will try our best to serve you better in future, Thanks. And thanks again.

8/10 Good

Carole

Liked: Cleanliness, staff & service, room comfort
Good night's rest
Sufficient for a quick sleep and back on my roadtrip.
Stayed 1 night in Jul 2022
Response from s.sooch on 2 Jul 2022
WE appreciate your review it make us happy and encourage us to do better. .Thanks again.