"The property is expansive, beautiful and well maintained. We were warmly greeted at reception and granted early check in. We were given a tour of the property via a golf cart then deposited at our lovely Elegant Suite. So far so good. One of the primary reasons we booked Vilalara is because of they have a spa. We don't typically book services but we love using the sauna, steamer, and other amenities. We stopped at the spa and were given a brief tour. We were not shown the thalassa features, so I can't tell you what they entail, but we did see the cold plunge tub, a small windowless relaxation room, a small sauna and steamer. This area was not very large or impressive for a spa property and the resort charges 22 Euro per person, per day to use it. No where on their website, or any affiliated sites was this published. We would not have booked this hotel if we had known about the upcharge. Also, their website says they have a jacuzzi but none of the three outdoor pools had a spa. We had beautiful weather and enjoyed the gorgeous beach and pools but a cool day would have been miserable. Other disappointments were inconsistent housekeeping; one night we had no turndown service at all and other nights we had only the delivery of water. We constantly had to ask for coffee pods and/or cream. The gym is lovely and they have high end cardio but need additional free weights, one set of each weight is inadequate. The breakfast staff and food were wonderful, but we will not return."