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Reviews of Serras Barcelona

5 out of 5
Serras Barcelona
Passeig de Colom, 9, Barcelona

Reviews

10

Exceptional

Rating 10 - Excellent. 542 out of 587 reviews" "
Rating 8 - Good. 38 out of 587 reviews" "
Rating 6 - Okay. 5 out of 587 reviews" "
Rating 4 - Poor. 1 out of 587 reviews" "
Rating 2 - Terrible. 1 out of 587 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angela Wan-Rong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has been a wonderful 5 night stay at this gem place. Conveniently located and within walking distance to many attractions and restaurants. The team of staff have been amazing from the moment we arrive to the moment we leave. Very attentive to every detail and welcoming. Definitely will come and stay @ Serras Barcelona again!
Stayed 5 nights in Apr 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful with a comfortable room. The staff was excellent, helpful and attentive.
Stayed 1 night in Apr 2024

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Jan 2024

10/10 Excellent

Emmanuel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome cozy place for couples. Service and staff were excellent. Staff made extra effort to make our stay real comfortable.
Stayed 4 nights in Mar 2024

10/10 Excellent

Ivonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing absolutely great
Stayed 1 night in Apr 2024

10/10 Excellent

Renate Maria, Carrboro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing I didn’t like - super friendly staff - perfect location!
Stayed 4 nights in Mar 2024

10/10 Excellent

JON ERLING

Stayed 4 nights in Mar 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff who was there for us for everything we needed. Wonderful boutique hotel close to the water and close to the center.
Stayed 3 nights in Mar 2024

8/10 Good

burton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great
Stayed 1 night in Feb 2024

10/10 Excellent

Sami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably one of the nicest boutique hotels I've been to. The entire staff was polite, welcoming, helpful, and willing to go out of their way to make our stay as comfortable as possible. The hotel and room were clean, and there were plenty of useful amenities. Excellent location, with plenty of public transportation options around. I would highly recommend it
Stayed 3 nights in Feb 2024

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Picasso relevance to the building made a neat experience. The staff is very attentive and all spoke multiple languages which made communication easy.
Stayed 2 nights in Feb 2024

10/10 Excellent

Farid

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in this hotel are just the friendliest warmest people. Every single one of them. Area is really good, right on the water, very walkable to a lot of areas. The rooms were really nice too. Highly recommend
Stayed 4 nights in Jan 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel, with great personnel. Location is walkable to shopping & restaurant areas.
Stayed 2 nights in Jan 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was amazing the staff are super helpful and professional and really can’t do enough for you to make your stay a wonderful one.
Stayed 3 nights in Jan 2024

10/10 Excellent

Ramesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jan 2024

10/10 Excellent

pradyumna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Serras Barcelona were extremely polite. Professional, helpful, knowledgeable, and attended to all of our needs really well. This is a true 5 star hotel. Location was perfect with easy walk to the Gothic quarter, the beach, shopping, and almost all tourist sites.
Stayed 3 nights in Jan 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

HUSEYIN BERKER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best Hotel experience ever!
The best hotel experience in my life! Perfect location, perfect staff, perfect amenities, super clean and quiet rooms, exceptional service! We stayed for three nights with my girlfriend for the New Year’s Eve, and unfortunately, on the first day we got food poisoned. But the staff was so compassionate and thoughtful about everything we need and every necessary things we need to be provided. From kitchen staff to front desk, everybody handled our sensitive situation meticulously. Can’t be thankful more! Best and Kindest Regards, Berker
Stayed 3 nights in Dec 2023

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible location, and the staff were top notch
Stayed 2 nights in Dec 2023

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely beautiful, with clean, modern rooms. Incredible breakfast buffet, walking distance to everything in Old Town, Born, Barceloneta, and more. Also, just lovely and attentive service all around, from the desk staff to the daily turndown service.
Stayed 6 nights in Dec 2023

6/10 Okay

Sophia

Stayed 3 nights in Dec 2023

10/10 Excellent

Hesham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely enjoy staying at Sierras Barcelona. The staff is incredibly pleasant, and the suite room is located close to a shopping center with lots of restaurants and coffee shops. I heartily suggested
Stayed 3 nights in Dec 2023

10/10 Excellent

Sarah

Stayed 2 nights in Nov 2023

10/10 Excellent

Guang Yu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. We stayed there for our anniversary trip and the staff were very welcoming, friendly and helpful. Excellent service and very convenient location!
Stayed 3 nights in Nov 2023

10/10 Excellent

Weng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and service!
Stayed 6 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property… Fantastic staff, great rooftop bar!
Stayed 2 nights in Oct 2023

10/10 Excellent

judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serras is a welcoming, warm small hotel with a level of service and attention to detail far surpassing your wildest dreams. We were cared for by kind and friendly staff, assisted in all manner of requests. The beds are luxurious, linens beautiful, the roof top bar is heaven. Located right on the east of the Gothic quarter there is ample opportunity to wander and explore. I look forward to returning to Serras!
Stayed 2 nights in Nov 2023

10/10 Excellent

Debby-Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Stayed 2 nights in Nov 2023

10/10 Excellent

lois

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable
Stayed 2 nights in Oct 2023

10/10 Excellent

James

Travelled with partner
Liked: Staff & service, property conditions & facilities
The rooftop bar and dining was an excellent way to spend time when looking to relax midday or at the end of the day. Staff was always friendly and helpful.
Stayed 3 nights in Oct 2023

10/10 Excellent

Brian, Lebanon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating from check-in, to allowing us to clean up and relax before our rooms were ready, to giving us a tour of their lovely hotel. A great place to stay so close to the Gothic Quarter. Would definitely book this hotel again and would highly recommend it to anyone.
Stayed 1 night in Sep 2023

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We greatly enjoyed our first 2 nights visiting Spain at the Serras Barcelona and they exceeded all expectations. Fantastic service from everyone, comfortable and very clean well appointed room with superb bed and super soft sheets. Loved they still do turndown service. They acknowledged our anniversary and we also enjoyed dinner on the rooftop at Informal which was delicious. We will definitely return if in the area!
Stayed 2 nights in Oct 2023

10/10 Excellent

David, Henderson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay at this amazing hotel. The staff was excellent and catered to our every need.
Stayed 4 nights in Sep 2023

10/10 Excellent

jeffrey, Orange

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were the best. we travel 5 months out of the year all over the world and the staff here is among the best i.e. smiles and happy to help all the time. very convenient location since it is in the center to most all great places to walk to. we walk an average of 8 miles each day just enjoying all the beauty of the city. resturant had great food and drink but very limited menu. no person and nothing is perfect but this hotel is close to that.
Stayed 3 nights in Sep 2023

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully comfortable bed in a classy boutique hotel. Staff is deeply invested in their hotel and guests’ experience. Awesome.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Serras Barcelona
Highly recommend. The hotel is new, modern, clean and in a great location. The staff were incredibly thoughtful and attentive. Excellent hotel, will definitely stay there again.
Stayed 2 nights in Sep 2023

6/10 Okay

Ms. La Kenya

Liked: Staff & service
Lovely staff, lovely hotel. Had several gnats in the room that kept me awake all night.
Stayed 1 night in Aug 2023

8/10 Good

Yvonne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Lovely rooms. Food and bar service excellent. We will stay there again.
Stayed 3 nights in Aug 2023

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place with excellent and attentive staff.
Stayed 1 night in Aug 2023

8/10 Good

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Katrina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip
This hotel is exceptional! The overall look and feel of the common spaces and the rooms are beautiful. The people that work there are amazing! The service was incredible! I will definitely come back.
Stayed 2 nights in Jul 2023

10/10 Excellent

Charles

Stayed 2 nights in Jul 2023

10/10 Excellent

Samantha

Stayed 3 nights in Jul 2023

10/10 Excellent

William, Marina Del Rey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was incredibly helpful and kind, amongst the best customer service I've received at a hotel. Rooms were incredibly well-appointed and thoughtfully laid out.
Stayed 3 nights in Jul 2023

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous staff and service in a perfect location! Loved our stay!
Stayed 2 nights in Jun 2023

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, excellent service! Great area, perfect rooftop…can’t say enough great things!!!
Stayed 5 nights in Jun 2023

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel and the staff and amenities were exceptional! Will definitely stay here on our next visit!
Stayed 4 nights in Jun 2023