2/10 Teruk
Jai
3 Jul 2025
I had many problems during my one night stay at this hotel. Check in took very long because their system was down, so they couldn't give anyone a room key. Meaning we had to wait along with others for one staff member to run and unlock our rooms, which I found not secure because anyone could claim they stayed in a room and they didn't check identity or verify. Then, as soon as I walked in my room I noticed there was still waste in the toilet, and it had not been cleaned. There was no WiFi the entire stay, which made it difficult for me to plan any excursions or talk to family back home. The air conditioning in my room didn't work and it was so hot and uncomfortable. There is absolutely no soundproofing, and the rooms are connected through the bathroom vent, so you can hear when a person goes to the bathroom; what they're doing in there and can smell it. To make matters worse a lot of people in the hotel smoked in the non-smoking rooms which floated to my room, and there was no possible window to open and no AC so all my clothes smell like cigarettes. To top it all off my room didn't have hot or warm water to shower with. When I let staff know, they were extremely apologetic and gave me a free hard cider as compensation, which was very appreciated but cannot take away from my horrible experience. I have been to 4 different hotels my entire stay in BCN and I would not recommend this hotel to anyone if you value comfort, and safety while traveling.
Jai
Menginap 2 malam pada Jun 2025