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Reviews of Golden Tulip Galaxy Hotel

4 out of 5
Golden Tulip Galaxy Hotel
Jl.Ahmad Yani KM.2,5 No. 138, Banjarmasin, South Kalimantan

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 8 reviews" "
Rating 8 - Good. 3 out of 8 reviews" "
Rating 6 - Okay. 3 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4-star room in a 5 star hotel.
This is a classy hotel. The overall feel is quality and the food is good too. The room itself was 4 star because it was a bit small. But stars is quite good. There is a huge mall across the street which is nice.
Stayed 1 night in Feb 2020
Response from Reservations Manager on 5 Mar 2020
Dear Mr. Michael, Warm greetings from Golden Tulip Galaxy Hotel Banjarmasin! We would like to thank you for sparing time to rate and review our property. We are also very glad to hear that you had a great time during your stay at our hotel. We always make sure to give our guests an enjoyable experience while staying with us. Hoping to have you stay with us again soon! Kind regards, Reservations Manager

6/10 Okay

Sri

My stay at Golden Tulip Banjarmasin
So far so good for the Hotel, in room also good Location strategic easy to reach the center of cities and in fronts has mall to funds something for dinner or something else.
Stayed 3 nights in Jul 2019
Response from Ella on 22 Aug 2019
Dear Sri, Thank you for staying with Golden Tulip Galaxy Hotel Banjarmasin. We are glad that you have enjoyed your stay, we will try our best to improve our services. Hoping to welcome you back soon :) Best Regards, Reservation Team

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Business trip for 2 days, TV channel only have local TV due to repairment.. need to upgrade room because their standard room dont have non smoking room.. room is clean and comfort. Overall, little bit expensive for 4 star hotel with standard facilities and service
Response from Reservation Manager on 27 Apr 2018
Dear Guest, We apologize for the incovinience during your stay. We are trying hard to maintain our property to give better services to the guests in the future. However we would like to apologize once more as our services were not up to satisfactory. It will become an input for us to improve our services in the future. Thank you & Best Regards,

8/10 Good

Aylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017
Response from Reservations Manager on 27 Apr 2018
Dear Guest Thank you for staying with us. It was a pleasure to serve you in our property. Looking forward to welcome you in our hotel in the future. Best regards, Management

6/10 Okay

irwan, canada

Liked: Cleanliness, property conditions & facilities, room comfort
good
Cleanliness of room/hotel
Dear Guest Thank you for staying with us. It was a pleasure to serve you in our property. Looking forward to welcome you in our hotel in the future. Best regards, Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness of room/hotel
Dear Guest, Thank you for staying with us. It was a pleasure to serve you in our property. Looking forward to welcome you in our hotel in the future. Best regards, Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness of room/hotel
Dear Guest, Thank you for staying with us. It was a pleasure to serve you in our property. Looking forward to welcome you in our hotel in the future. Best regards, Management

6/10 Okay

Eko wahyu, Lampung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good enough
Saat check in harus menunggu 2jam dan setelah masuk kamar, kondisinya kotor belum di house keeping. Sangat jauh dari price nya. Menu sarapan sangat standard variasi menu tidak ada. Tetapi area sekitar cukup banyak pilihan untuk belanja.
Response from Reservations Manager on 28 May 2018
Dear Guest, Kami mohon maaf atas ketidak-nyamanan anda saat tinggal di hotel kami. Masukan anda akan menjadi acuan kami untuk perbaikan dan juga meningkatkan pelayanan. Sekali lagi kami mohon maaf dan berterimakasih atas masukan anda. Semoga bisa berjumpa kembali di kesempatan kedepan. Thank You & Best Regards