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Reviews of Queen City Inn

3 out of 5
Queen City Inn
482 Odlin Road, Bangor, ME

Reviews

5.6
Rating 10 - Excellent. 115 out of 1000 reviews" "
Rating 8 - Good. 185 out of 1000 reviews" "
Rating 6 - Okay. 275 out of 1000 reviews" "
Rating 4 - Poor. 211 out of 1000 reviews" "
Rating 2 - Terrible. 214 out of 1000 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

5.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and friendly.
Stayed 1 night in Mar 2024
Response from Jessica N - Management on 22 Apr 2024
Thank you for your feedback!

6/10 Okay

Pamela Jo

Disliked: Property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Jessica N - Management on 22 Apr 2024
Thank you for your feedback.

2/10 Terrible

Fazo

Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from Queen City Inn on 17 Apr 2024
Thank you for your feedback. We would love to hear where we went wrong.

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super great hotel for the price!!! Quite comfortable. Helpful staff.
Stayed 1 night in Feb 2024
Response from Queen City Inn Agent on 25 Mar 2024
Thank you for your feedback.

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old, outdated, fairly clean, hasn’t been updated in years
Stayed 1 night in Mar 2024
Response from Queen City Inn Agent on 22 Mar 2024
Thank you for your feedback.

10/10 Excellent

Melanie

Travelled with family, Business traveller
Liked: Amenities
The lady working the desk was one of the best receptionists I have ever felt with.
Stayed 1 night in Mar 2024
Response from Queen City Inn Agent on 18 Mar 2024
Thank you for your feedback.

10/10 Excellent

Noelle

Travelled with family and small children
Liked: Cleanliness, staff & service
Not bad, not great. Clean place, rooms have a fridge, microwave, small tv, free wifi. Price is good
Stayed 1 night in Mar 2024
Response from Queen City Inn Agent on 14 Mar 2024
Thank you for your feedback.

6/10 Okay

Mike

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Tub was kinda dingy and parking lot was full of holes
Stayed 2 nights in Mar 2024
Response from Queen City Inn Agent on 15 Mar 2024
Thank you for your feedback. We are currently in the process of replacing the bath tubs in all rooms.

8/10 Good

Bruce

All good except shower wasn’t working.
Stayed 1 night in Mar 2024
Response from Queen City Inn Agent on 6 Mar 2024
Thank you for your feedback

10/10 Excellent

Molly

Stayed 1 night in Mar 2024
Response from Queen City Inn Agent on 22 Mar 2024
Thank you for your feedback.

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfy place to stay. Also great rates per night.
Stayed 1 night in Feb 2024
Response from Queen City Inn Agent on 23 Feb 2024
Thank you for your feedback.

2/10 Terrible

Catherine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Queen City Inn Agent on 20 Feb 2024
Thank you for your feedback.

4/10 Poor

Kevin

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Like: a basic place to lay your head if the room is clean, Dislike: Unruly neighbors and the wi-fi sucks, Multiple bad experiences says i wont be back.
Stayed 1 night in Feb 2024
Response from Managment on 13 Feb 2024
Thank you for the feedback. Every day we make efforts to improve the property i hope you change your mind and give us another try

2/10 Terrible

Kelly

Stayed 1 night in Jan 2024
Response from Management on 22 Jan 2024
Thank you for the feed back

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
I don't even want to get into it.
Stayed 1 night in Jan 2024
Response from Management on 22 Jan 2024
Thank you for the feedback. we wish you gave us more so we could fix it for future stays

8/10 Good

Andrew

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Managment on 15 Jan 2024
Thank you for your feedback!

8/10 Good

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities
While the room itself is dated, it was very clean. Excellent breakfest with lots of choice including pancakes.
Stayed 1 night in Jan 2024
Response from Managment on 15 Jan 2024
Thank you for your feedback!

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 7 Jan 2024
Thank you for your feedback.

6/10 Okay

David

Stayed 1 night in Dec 2023
Response from Management on 7 Jan 2024
Thank you for your feedback.

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 26 Dec 2023
Thank you for your feedback!

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean unit. Provided transportation to and from airport. Power was out due to storm. Clerk provided flashlights and recommendation for dinner delivery.
Stayed 1 night in Dec 2023
Response from Management on 26 Dec 2023
Thank you for your feedback!

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management on 26 Dec 2023
Thank you for your feedback.

8/10 Good

tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 26 Dec 2023
Thank you for your feedback!

10/10 Excellent

James

Stayed 1 night in Dec 2023
Response from Management on 7 Jan 2024
Thank you for your feedback.

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 26 Dec 2023
Thank you for your feedback.

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Affordable
You never know what you are going to get when you go cheap. Decor is older style but everything was clean, easy breakfast included. Worked great for us.
Stayed 1 night in Dec 2023
Response from Management on 26 Dec 2023
Thank you for your valued feedback.

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is WAY BETTER to stay at than the other brand next door. Come stay here, don't go to the place next door.
Stayed 1 night in Dec 2023
Response from Management on 26 Dec 2023
Thank you for your kind words. We strive to provide superior service and clean rooms for all our valued guests.

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Management on 26 Dec 2023
Thank you for your feedback.

4/10 Poor

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
My birthday present
The first night was good. The second night was not. The second night the power went out in the middle of the night. It stayed out all night. Our baby and myself were very cold all night and we ended up in our truck to stay warm.
Stayed 2 nights in Dec 2023
Response from Queen City Inn Agent on 8 Dec 2023
We apologize for the power outage, circumstances were out of control.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Jessica N - Management on 8 Dec 2023
Thank you for your feedback!

6/10 Okay

Russell C

Disliked: Cleanliness, property conditions & facilities
The room was not really clean. The bath tub & shower walls were soapy and stained.
Stayed 1 night in Nov 2023
Response from Management on 8 Dec 2023
I am very sorry for the inconvenience. We are spending quality time with each and every one of our housekeepers to ensure that this does not happen again.

6/10 Okay

Herlinda

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was very friendly but rooms need to be upgraded carpet looked dirty and bed frame by door was barely holding on to the box spring.
Stayed 7 nights in Nov 2023
Response from Jessica N - Management on 28 Nov 2023
Thank you for letting us know about the bed frame. We will take a look at it and make sure it is fully operational for future guests. We apologized for the inconvenience.

6/10 Okay

karen

Place was good enough for a one might stay. Got exactly what i expected for the price.
Stayed 1 night in Nov 2023
Response from Jessica N - Management on 28 Nov 2023
Thank you for your valued feedback.

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Jessica N - Management on 24 Nov 2023
Thank you! We hope to see you the next time you travel to bangor!

4/10 Poor

Melanie Jensen

Stayed 1 night in Aug 2023
Response from Managment on 23 Nov 2023
Thank you for the feed back

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised, the room was nice! The staff was friendly and professional. This was nicer than hotels that cost 3x more!
Stayed 1 night in Nov 2023
Response from Managment on 23 Nov 2023
Thank you!

10/10 Excellent

Roberto

Stayed 1 night in Nov 2023
Response from Management on 23 Nov 2023
Thank you for your feed back

8/10 Good

Phyllis M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thayer stay
Only thing missing was a hair dryer, the microwave was in a cupboard on a bottom shelf. Hard to reach or use.
Stayed 1 night in Nov 2023
Response from Jessica N - Management on 14 Nov 2023
Thank you for your feedback. I am sorry about the missing hair dryer. If you find something missing from the room, feel free to reach out to the desk. They staff is more that willing to locate the missing item for you.

6/10 Okay

Joyce

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property need upgrade, very run down.
Stayed 3 nights in Nov 2023
Response from Jessica N - Management on 13 Nov 2023
Thank you for your feedback.

8/10 Good

Carol

Travelled with partner
Liked: Staff & service, property conditions & facilities
There was music coming from the room behind us, spoke to the clerk on the front desk, she said she was call and ask them to turn down their music, we went out for a short time and the music was still coming into our room, not nice
Stayed 1 night in Nov 2023
Response from Jessica N - Management on 14 Nov 2023
We are sorry we fell short in addressing the loud music of another guest. We will be sure to address the issue with staff to ensure that other guests are not having the same issue. We hope to see you again.

10/10 Excellent

Elaina

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Jessica N - Management on 10 Nov 2023
Thank you for your feedback.

10/10 Excellent

bhadraiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel.
Comfortable budget hotel. The room was in better condition than the outside (stairs and hallway). Perhaps, they are updating in steps. Breakfast had ample varieties, which was a help over four days.
Stayed 4 nights in Oct 2023
Response from Jessica N - Management on 2 Nov 2023
We are happy to hear you enjoyed your stay with us. We are continuously updating our property. Please be sure to come back and see us next time your in Bangor!

6/10 Okay

Matthew

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Jessica N - Management on 2 Nov 2023
Thank you for your valued feedback.

4/10 Poor

Amy

Needs ALOT of updating
Stayed 1 night in Oct 2023
Response from Jessica N - Management on 2 Nov 2023
We are sorry you were not pleased with the property. We are continuously doing updates to our property and encourage you to give us another try next time you are in town. We value feedback from all customers to ensure we provide what you are looking for!

8/10 Good

Helen

Stayed 1 night in Oct 2023
Response from Queen City Inn Agent on 26 Oct 2023
Thank you for your feedback.

6/10 Okay

Jim

Disliked: Amenities, property conditions & facilities
The building is old, worn, things didn't function, tub drained slowly so you are ankle deep in water, etc. It desparately needs upgrading.Wouldn't stay there again. Very poor value.
Stayed 1 night in Oct 2023
Response from Queen City Inn Agent on 24 Oct 2023
We are sorry to see you had such a disappointing stay. We encourage guests to let front desk know if there are any problems they can help with. We are currently working on renovating our rooms.

8/10 Good

Kent

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Queen City Inn Agent on 22 Oct 2023
We are glad to see you had a pleasant stay and hope we can make it even better in the future.

6/10 Okay

Lisa

Disliked: Cleanliness, amenities, property conditions & facilities
The parking lot is in need of repair. The stairs to go upstairs are horrible as well as the walkway. The room clearly had been chewed by a dog( the door frames and rugs) The toilet ran for an extended period of time. The bathroom floor was filthy as was the shower (and clearly old) There is no phone in the room if there is a need to contact the front desk or a 911 call. VERY UNSAFE
Stayed 1 night in Oct 2023
Response from Queen City Inn Agent on 21 Oct 2023
We are sorry to see you found fault in almost every part of your stay with us. You are always welcome to reach out to front desk or management with your concerns so we can address them while you are still here. Also, we assure you the room you are in has never been a pet friendly room, nothing had been chewed by dogs. We are working on renovating bathrooms because we agree, they are outdated and look dirty because of this.

4/10 Poor

Mae

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Queen City Inn Agent on 21 Oct 2023
We are sorry to see you had such a disappointing stay. We didn't see any notes about any issues and would like to remind you you are always welcome to reach out to front desk to see if we can improve your stay.

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Jessica N - Management on 20 Oct 2023
Thank you for your valued feedback.