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Reviews of Citrus Sukhumvit 11 Bangkok by Compass Hospitality

4 out of 5
Citrus Sukhumvit 11 Bangkok by Compass Hospitality
26 Sukhumvit 11, Klongtoie, Nue Wattana, Bangkok, Bangkok

Reviews

8.6

Excellent

Rating 10 - Excellent. 261 out of 569 reviews" "
Rating 8 - Good. 234 out of 569 reviews" "
Rating 6 - Okay. 52 out of 569 reviews" "
Rating 4 - Poor. 10 out of 569 reviews" "
Rating 2 - Terrible. 12 out of 569 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Yaqub, lorton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no walk way, from to hotel. With the amount traffic it’s quite dangerous
Stayed 14 nights in Apr 2024

10/10 Excellent

Paul

Liked: Property conditions & facilities
What a great location only a five minute walk to sukumvit road very modern rooms only stayed one night but by far the best hotel I used while in Thailand would use again for sure thankyou citrus regards Paul ….. uk 🇬🇧
Stayed 1 night in Apr 2024
Response from Dave on 22 Apr 2024
Dear Khun Paul,Thank you for visiting Citrus Sukhumvit 11 Bangkok Hotel !May we begin by thanking you for choosing us as your accommodation during your recent trip to Bangkok and we are delighted we were able to provide you with a comfortable stay.Your highlighted comments regarding our good location and room design is greatly appreciated. We will be sure to pass on your kind praise to the team to inspire them to always give their the best for our valued guests.Thank you once again for your review and we hope we can welcome you back in the very near future as a valued returning guest.Yours sincerely，Mr. Uthai KongtraiFront Office Manager

10/10 Excellent

Andrew

Travelled with family
Great value for the money & so comfortable place to stay will definitely return when in sukhumvit Bangkok
Stayed 3 nights in Mar 2024
Response from Dave on 2 Apr 2024
Dear Khun Andrew,Thank you so much for choosing Citrus Sukhumvit 11 Bangkok Hotel and taking your time to leave us such great comments.Your opinions are very valuable in helping us maintain a standard level of service to guests and in ensuring that your expectations are met on each visit. We are most delighted to learn that you continue to appreciate the level of services and facilities provided at our hotel and that you had a pleasant stay with us.My team and I very much look forward to welcome you back for your future stays in a not too long distant.Mr. Uthai Kongtrai Front Office Manager

8/10 Good

Margaret, Northridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, room and location were great, but the hall on Floor 7 stunk. We had to plug our noses. I don’t know about the rest of the floors.
Stayed 3 nights in Mar 2024
Response from Dave on 28 Mar 2024
Dear Khun Margaret,Greetings from Citrus Sukhumvit 11 Bangkok Hotel by Compass Hospitality!First of all on behalf of the management team and all team members of Citrus Sukhumvit 11 Bangkok Hotel, we would like to thank you for your kind patronage and choosing our hotel to stay while you are in Bangkok Thailand.We are appreciating for your valuable feedback and we are happy to know that you are satisfied with staff service and location. However we also would like to apologized for your inconvenience regarding the in room maintenance issue in your during stay. We always develop and improve our the quality of service to increase customer satisfaction and memorable.Thank you in advance for your kind understanding.We are looking forward to welcoming you back to stay with us in the near future.Best Regards,Mr. Uthai Kongtrai Front Office Manager

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stayed, short distance to 7 eleven and walkable distance from several red light areas.
Stayed 3 nights in Jan 2024
Response from Dave on 28 Mar 2024
Dear Khun Jonathan,Thank you for choosing to stay with us at Citrus Sukhumvit 11 Bangkok Hotel.We are happy to hear that you had a pleasant stay. We are delighted to learn you had a positive experience while staying with us.We will share your comments with our team, we sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services especially in locations, please be informed that there is also Villa Market shopping nearby.We are looking forward to welcoming you back to stay with us in the near future.Thank you and best regards,Mr. Uthai Kongtrai Front Office Manager

6/10 Okay

Sudarsana

Stayed 1 night in Mar 2024
Response from Dave on 12 Apr 2024
Dear Khun Sudarsana,Thank you for your great review of Citrus Sukhumvit 11 Bangkok! We are glad that you write your feedback and rate with us.Further information or suggestions please kindly contact us and hope to see you again very soon.Sincerely,Dave Front Office Manager

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast's was great as was the staff
Stayed 2 nights in Mar 2024
Response from Beer on 17 Mar 2024
Dear Philip,Thank you for choosing to stay with us at Citrus Sukhumvit 11 Bangkok Hotel on your recent visit to Bangkok and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.At Citrus Sukhumvit 11 Bangkok Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable!

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Dave on 6 Mar 2024
Dear Khun Philip,Thank you for your great review of Citrus Sukhumvit 11 Bangkok! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dave Front Office Manager

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
gift was woderful at front desk
Stayed 1 night in Feb 2024
Response from Dave on 29 Feb 2024
Dear Khun Fred,Thank you so much for choosing Citrus Sukhumvit 11 Bangkok Hotel and taking your time to leave us such great comments.Your opinions are very valuable in helping us maintain a high level of service to guests and in ensuring that your expectations are met on each visit. We are most delighted to learn that you continue to appreciate the level of services at our hotel and that you had a pleasant stay with us. Your compliment will be passed to Gift to encourage the way they look after our clients. Thank you for highlighting this.My team and I very much look forward to welcome you back for your future stays in a not too long distant.Mr. Uthai Kongtrai Front Office Manager

10/10 Excellent

PHONG, Roseville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Dave on 24 Feb 2024
Dear Khun Pong,Thank you for your great review of Citrus Sukhumvit 11 Bangkok! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dave Front Office Manager

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, friendly and helpful
Stayed 4 nights in Feb 2024
Response from Dave on 21 Feb 2024
Dear Khun Russell,Thank you for choosing to stay with us at Citrus Sukhumvit 11 Bangkok Hotel on your recent visit to Bangkok and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay, especially on the quality staff service.At Citrus Sukhumvit 11 Bangkok Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable!Yours sincerely，Dave Front Office Manager

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Same as staying on Vegas strip. Smaller rooms, but just as nice. Grocery store just around the corner and EVERYTHING within walking distance. Any negative reviews are from the competition. I always tried to hit the maid up for a bottle of water or a towel and not get the full clean job. One day I thought they had done their rounds so I left for a while and left my wallet on the night stand and a knot of baht on the table. My wallet still had the 3k USD when I returned. Couldn’t say that at a hotel in America…just facts
Stayed 5 nights in Feb 2024
Response from Dave on 21 Feb 2024
Dear Khun Roger,First of all on behalf of the management team and all team members of Citrus Sukhumvit 11 Bangkok Hotel.We are appreciating for your valuable feedback and we are delighted to know that you are enjoyed our hotel service, the staff's service, cleanliness as well as facilities. We will share your valuable comments with our team, hopefully that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We are looking forward to welcoming you back to stay with us in the near future.Thank you and best regards,Mr. Uthai Kongtrai Front Office Manager

8/10 Good

Ehsan, San Diego

Liked: Staff & service
It was a little bit out of the main area and walking to this property was not the most convenient (very narrow walking path on a very busy street). However, everything was close and within walking distance. Worth the price. Buffet was OK. Room condition was decent. Fairly quite. Amenities were average. In room massage service was a plus.
Stayed 4 nights in Jan 2024
Response from Dave on 9 Feb 2024
Dear Khun Ehsan,Thank you for choosing to stay with us at Citrus Sukhumvit 11 Bangkok Hotel on your recent visit to Bangkok and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short of your expectations. For special comment for no pavement, please be informed that shuttle service is available from Hotel to Nana Sky Train station and nearby as designated routes. At Citrus Sukhumvit 11 Bangkok Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable!Yours sincerely，Dave Front Office Manager

8/10 Good

Rubina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay although we were not expecting it to be such a small property accessible via an alley like road. The area at first did not appear attractive but then we got used to the convenience of having a supermarket and 7/11 nearby and discovered Sukhumvit road just behind the property. Breakfast spread is minimal but satisfactory. The property hallways are very warm. The gym has minimal cardio equipment. The staff are absolutely super and made our stay pleasant. Overall, a good stay.
Stayed 4 nights in Jan 2024
Response from Dave on 9 Feb 2024
Dear Khun Rubina,Thank you for choosing to stay with us at Citrus Sukhumvit 11 Bangkok Hotel on your recent visit to Bangkok and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.At Citrus Sukhumvit 11 Bangkok Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable!Yours sincerely，Dave Front Office Manager

10/10 Excellent

Gordon, Surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown location, walkable to a number of nightlife activities.
Stayed 6 nights in Jan 2024
Response from Dave on 1 Feb 2024
Dear Khun Gordon,Thank you for choosing to stay with us at Citrus Sukhumvit 11 Bangkok Hotel on your recent visit to Bangkok and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.At Citrus Sukhumvit 11 Bangkok Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable!Yours sincerely，Dave Front Office Manager

10/10 Excellent

SULAIMAN H

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Jan 2024
Response from Dave on 25 Jan 2024
Dear Khun Sulaiman,Thank you for choosing to stay with us at Citrus Sukhumvit 11 Bangkok Hotel on your recent visit to Bangkok and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.At Citrus Sukhumvit 11 Bangkok Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable!Yours sincerely，Dave Front Office Manager

10/10 Excellent

Douglas

Stayed 3 nights in Jan 2024
Response from Dave on 24 Jan 2024
Dear Khun Douglas,Thank you for your great review of Citrus Sukhumvit 11 Bangkok! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dave Front Office Manager

10/10 Excellent

Antony L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place
Hotel near the center of City, Good place to stay!
Stayed 3 nights in Dec 2023
Response from Dave on 25 Dec 2023
Dear Khun Antonu L,Thank you for choosing to stay with us at Citrus Sukhumvit 11 Bangkok Hotel on your recent visit to Bangkok and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.At Citrus Sukhumvit 11 Bangkok Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable!Yours sincerely，Dave Front Office Manager

10/10 Excellent

vijesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is the best
Stayed 9 nights in Nov 2023
Response from Dave on 1 Dec 2023
Dear Valued Guest,Thank you for choosing to stay with us at Citrus Sukhumvit 11 Bangkok Hotel on your recent visit to Bangkok and for taking the time to share your experiences with us. This positive comment will be shared to our team.At Citrus Sukhumvit 11 Bangkok Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable!Yours sincerely，Dave Front Office Manager

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Expected restaurant to be opened
Stayed 7 nights in Nov 2023
Response from Beer on 5 Dec 2023
Dear Valued Guest,Thank you for choosing to stay with us at Citrus Sukhumvit 11 Bangkok Hotel on your recent visit to Bangkok and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.At Citrus Sukhumvit 11 Bangkok Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable!Yours sincerely，

10/10 Excellent

Assunta

Liked: Amenities
Excellent service, courteous staff. Stayed 4 nights. Will stay again.
Stayed 4 nights in Nov 2023
Response from Dave on 6 Nov 2023
Dear Valued Guest,Thank you for choosing to stay with us at Citrus Sukhumvit 11 Bangkok Hotel on your recent visit to Bangkok and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.At Citrus Sukhumvit 11 Bangkok Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable!Yours sincerely，Dave Front Office Manager

10/10 Excellent

Syed, sugarland

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and Lovely location. I have staying this hotel 4 times..Hotel is Cozy but I love it room is clean and up to the mark..Sunny Refaie..
Stayed 2 nights in Oct 2023
Response from Dave on 5 Nov 2023
Dear Valued Guest,Thank you for choosing to stay with us at Citrus Sukhumvit 11 Bangkok Hotel on your recent visit to Bangkok and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.At Citrus Sukhumvit 11 Bangkok Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable!Yours sincerely，Dave Front Office Manager

8/10 Good

MOHAMMAD Jalal

Stayed 1 night in Nov 2023
Response from Dave on 5 Nov 2023
Dear Valued Guest,Thank you for choosing to stay with us at Citrus Sukhumvit 11 Bangkok Hotel on your recent visit to Bangkok and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.At Citrus Sukhumvit 11 Bangkok Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable!Yours sincerely，Dave Front Office Manager

8/10 Good

Peter, Buckeye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little difficult to find as Sukhumvit 11 seems to wind around several turns. The hotel and staff were quite good. Room was clean. Exercise room and Terrace were nice also. Close to restaurants downstairs.
Stayed 4 nights in Oct 2023
Response from Dave on 5 Nov 2023
Dear Valued Guest,Thank you for choosing to stay with us at Citrus Sukhumvit 11 Bangkok Hotel on your recent visit to Bangkok and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.At Citrus Sukhumvit 11 Bangkok Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable!Yours sincerely，Dave Front Office Manager

10/10 Excellent

Domenico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in Bangkok
Amazing hotel, very good condition and very friendly staff. Excellent location.
Stayed 2 nights in Oct 2023
Response from Dave on 1 Nov 2023
Dear Valued Guest,Thank you for choosing to stay with us at Citrus Sukhumvit 11 Bangkok Hotel on your recent visit to Bangkok and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.At Citrus Sukhumvit 11 Bangkok Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable!Yours sincerely，Dave Front Office Manager

10/10 Excellent

Hussein

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023
Response from Dave on 30 Oct 2023
Dear Guest,Thank you for your great review of Citrus Sukhumvit 11 Bangkok! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dave Front Office Manager

8/10 Good

Lay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Dave on 24 Oct 2023
Dear Guest,Thank you for your great review of Citrus Sukhumvit 11 Bangkok! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dave Front Office Manager

8/10 Good

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go to Stay In Bangkok
My stay was very good. My only real complaint was the internet kept dropping and the body odor smell in the lifts.
Stayed 10 nights in Oct 2023
Response from Dave on 18 Oct 2023
Dear Valued Guest,Thank you for choosing to stay with us at Citrus Sukhumvit 11 Bangkok Hotel on your recent visit to Bangkok and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short of your expectations. Please be assured that our teams are working hard to address the issue(s) you have highlighted.At Citrus Sukhumvit 11 Bangkok Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable!Yours sincerely，Dave Front Office Managerer

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel
I was comfortable and slept well.
Stayed 1 night in Oct 2023
Response from Dave on 17 Oct 2023
Dear Valued Guest,Thank you for choosing to stay with us at Citrus Sukhumvit 11 Bangkok Hotel on your recent visit to Bangkok and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.At Citrus Sukhumvit 11 Bangkok Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable!Yours sincerely，Dave Front Office Manager

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Bangkok Stay
I’ve stayed here several time and this stay was excellent. The room was great in a good location close to anything needed. The staff was very friendly and helpful. The food in the restaurant very good.
Stayed 4 nights in Sep 2023
Response from Dave on 28 Sept 2023
Dear Valued Guest,Thank you for choosing to stay with us at Citrus Sukhumvit 11 Bangkok Hotel on your recent visit to Bangkok and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.At Citrus Sukhumvit 11 Bangkok Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable!Yours sincerely，Dave Front Office Manager

10/10 Excellent

marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, efficient and friendly staff and clean well maintained rooms great value for what we paid.
Stayed 1 night in Sep 2023
Response from Dave on 22 Sept 2023
Dear Valued Guest,Thank you for choosing to stay with us at Citrus Sukhumvit 11 Bangkok Hotel on your recent visit to Bangkok and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.At Citrus Sukhumvit 11 Bangkok Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable!Yours sincerely，Dave Front Office Manager

10/10 Excellent

Daylen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel. I will probably stay here again when I go back to Bangkok
Stayed 5 nights in Sep 2023
Response from Dave on 20 Sept 2023
Dear Valued Guest,Thank you for choosing to stay with us at Citrus Sukhumvit 11 Bangkok Hotel on your recent visit to Bangkok and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.At Citrus Sukhumvit 11 Bangkok Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable!Yours sincerely，Dave Front Office Manager

8/10 Good

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Citrus Sukhumvit
Room was comfortable, clean and convenient. Hotel was difficult to locate. Sukhumvit 11 is the new "Nana". Room price was reasonable. Front desk and maintenance staff were very good ... would stay here again.
Stayed 3 nights in Sep 2023
Response from Dave on 15 Sept 2023
Dear Valued Guest,Thank you for choosing to stay with us at Citrus Sukhumvit 11 Bangkok Hotel on your recent visit to Bangkok and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.At Citrus Sukhumvit 11 Bangkok Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable!Yours sincerely，Dave Front Office Manager

10/10 Excellent

vijesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price i paid its an excellent choice & central to everything.
Stayed 5 nights in Sep 2023
Response from Dave on 14 Sept 2023
Dear Valued Guest,Thank you for choosing to stay with us at Citrus Sukhumvit 11 Bangkok Hotel on your recent visit to Bangkok and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.At Citrus Sukhumvit 11 Bangkok Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable!Yours sincerely，Dave Front Office Manager

10/10 Excellent

vijesh

Stayed 1 night in Sep 2023
Response from Dave on 12 Sept 2023
Dear Valued Guest,Thank you for choosing to stay with us at Citrus Sukhumvit 11 Bangkok Hotel on your recent visit to Bangkok and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.At Citrus Sukhumvit 11 Bangkok Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable!Yours sincerely，Dave Front Office Manager

10/10 Excellent

vijesh

Stayed 4 nights in Aug 2023
Response from Dave on 9 Sept 2023
Dear Valued Guest,Thank you for choosing to stay with us at Citrus Sukhumvit 11 Bangkok Hotel on your recent visit to Bangkok and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.At Citrus Sukhumvit 11 Bangkok Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable!Yours sincerely，Dave Front Office Manager

8/10 Good

Michael

Liked: Cleanliness, staff & service
Great location, great value.
Stayed 1 night in Aug 2023
Response from Dave on 31 Aug 2023
Dear Valued Guest,Thank you for choosing to stay with us at Citrus Sukhumvit 11 Bangkok Hotel on your recent visit to Bangkok and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.At Citrus Sukhumvit 11 Bangkok Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable!Yours sincerely，Dave Front Office Manager

8/10 Good

Rajiv

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
the rooms were smaller than we expected.
Stayed 2 nights in Aug 2023
Response from Dave on 9 Aug 2023
Dear Valued Guest,Thank you for taking the time to share your feedback. While we sincerely wish you had a better experience with us, it is feedback like this that we learn from and use to improve ourselves.We acknowledge your dissatisfaction with your specific experience and are working with our respective teams to rectify this for future stays.We hope for an opportunity to welcome you back to provide the hotel experience many of our guests have come to trust us for.Yours sincerely，Dave Front Office Manager

10/10 Excellent

Lars Niklas

Stayed 4 nights in Jul 2023
Response from Beer on 31 Jul 2023
Dear Lars Niklas,Thank you for your great review of Citrus Sukhumvit 11 Bangkok Hotel We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Amzing stay thanks for everything but I don’t like the noise air conditioning.. and ita smoke free hotel but the cigarette smell in my room was horrible and I told the staff many times but no results and they said we dont know who’s smoking in the floor
Stayed 14 nights in Jul 2023
Response from Dave on 18 Jul 2023
Dear Valued Guest,Thank you for choosing to stay with us at Citrus Sukhumvit 11 Bangkok Hotel on your recent visit to Bangkok and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short of your expectations. Please be assured that our teams are working hard to address the issue(s) you have highlighted.At Citrus Sukhumvit 11 Bangkok Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable!Yours sincerely，Dave Front Office Manager

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, property conditions & facilities
The facility and staff were great. Clean room nice bedding. The amenities were what i asked for in search. Away from nightlife noise, but centrally locatedto where multiple nightlife areas are from 5-18 min walk. Numerous food options, and shopping along the way. Multiple modes of transportation near.
Stayed 4 nights in Jul 2023
Response from Dave on 12 Jul 2023
Dear Valued Guest,Thank you for choosing to stay with us at Citrus Sukhumvit 11 Bangkok Hotel on your recent visit to Bangkok and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.At Citrus Sukhumvit 11 Bangkok Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable!Yours sincerely，Dave Front Office Manager

10/10 Excellent

Yong How Michael

Stayed 4 nights in Jun 2023
Response from Dave on 24 Jul 2023
Dear Guest,Thank you for your great review of Citrus Sukhumvit 11 Bangkok! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dave Front Office Manager

8/10 Good

Petria

Liked: Cleanliness, staff & service
Stayed 25 nights in May 2023
Response from Dave on 21 Jun 2023
Dear Guest,Thank you for your great review of Citrus Sukhumvit 11 Bangkok! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dave Front Office Manager

10/10 Excellent

craig

Stayed 5 nights in Jun 2023
Response from Dave on 8 Jul 2023
Dear Guest,Thank you for your great review of Citrus Sukhumvit 11 Bangkok! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dave Front Office Manager

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Dave on 19 Jun 2023
Dear Guest,Thank you for your great review of Citrus Sukhumvit 11 Bangkok! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dave Front Office Manager

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and great staff!
Stayed 1 night in Jun 2023
Response from Dave on 15 Jun 2023
Dear Valued Guest,Thank you for choosing to stay with us at Citrus Sukhumvit 11 Bangkok Hotel on your recent visit to Bangkok and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.At Citrus Sukhumvit 11 Bangkok Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable!Yours sincerely，Dave Front Office Manager

8/10 Good

Peter

Stayed 2 nights in Jun 2023
Response from Dave on 12 Jun 2023
Dear Guest,Thank you for your great review of Citrus Sukhumvit 11 Bangkok! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dave Front Office Manager

8/10 Good

shivram

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Friendly staff, location is perfect room quite decent. I am very happy of my stay, nothing to complain about. May be the tuk tuk need a few more trip like every hour.
Stayed 15 nights in May 2023
Response from Dave on 8 Jun 2023
Dear Valued Guest,Thank you for choosing to stay with us at Citrus Sukhumvit 11 Bangkok Hotel on your recent visit to Bangkok and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.At Citrus Sukhumvit 11 Bangkok Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable!Yours sincerely，Dave Front Office Manager

10/10 Excellent

BHUPENDER

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very clean property, staff is excellent Specially Girls name Gift & Beer along with other girls they are the best.
Stayed 1 night in Jun 2023
Response from Dave on 8 Jun 2023
Dear Valued Guest, Thank you for taking the time to share such kind words for Citrus Sukhumvit 11 Bangkok! We are delighted to know that your time with us was so memorable!We are proud of Gift and Beer and we are delighted to know they have looked after you so well during your stay!Thank you for choosing us while visiting Bangkok and we look forward to welcoming you back for another great stay!Yours sincerely，Dave Front Office Manager

8/10 Good

Byron

Liked: Cleanliness, property conditions & facilities
The street is too narrow to walk in a heavy traffic.
Stayed 2 nights in May 2023
Response from Dave on 3 Jun 2023
Dear Valued Guest,Thank you for taking the time to share your feedback. While we sincerely wish you had a better experience with us, it is feedback like this that we learn from and use to improve ourselves.We acknowledge your dissatisfaction with narrow street and are working with our respective teams to rectify this for future stays.Please be informed that hotel is providing free shuttle service from hotel to BTS station.We hope for an opportunity to welcome you back to provide the hotel experience many of our guests have come to trust us for.Yours sincerely，Dave Front Office Manager