Exterior
Check availability

Reviews of Al Meroz Bangkok

5 out of 5
Al Meroz Bangkok
4, Soi Ramkhamhaeng Road 5, Ramkhamhaeng Road, Suan Luang, Bangkok

Reviews

8.8

Excellent

Rating 10 - Excellent. 230 out of 433 reviews" "
Rating 8 - Good. 133 out of 433 reviews" "
Rating 6 - Okay. 52 out of 433 reviews" "
Rating 4 - Poor. 13 out of 433 reviews" "
Rating 2 - Terrible. 5 out of 433 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

David, Falkirk

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 7 nights in Mar 2024

4/10 Poor

Michael

Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
This is a Muslim hotel, so there’s no alcohol allowed on premises. The buffet breakfast was a little less than average. Only ladies can use the pool from 7 AM till noon. No men allowed at that time. We were on the ninth floor. The lobby of the hotel is beautiful but our room was dated. The hallways were dated wallpaper was ripped the air conditioner in our room leaked and water pooled on our floor. The shower was broken and our bed was full of hair. I did not contact the front desk about any of this when I was on site, our door lock battery died in the middle of the night and had to have them fix it so we could get back into our room and this hotel is a little out-of-the-way
Stayed 2 nights in Mar 2024
Response from TIAN on 28 Mar 2024
We would like to thank you for sparing time and reviewing our property. Besides, we sincerely apologize for the inconvenience caused to you. We have addressed the matter with the concerned department and have taken all corrective measures to obviate re-occurrence. Do kindly treat this as a one-off aberration on our part and not a mark of the hospitality that we are known for. We do look forward to meeting you on your next visit and we will make sure you carry back better memories of your visit with us.

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and accomodating. We loved our stay - it is a bit far from the city center though
Response from TIAN on 28 Mar 2024
Thank you for choosing Al Meroz Hotel as your hotel during your recent visit and for taking the time to provide us with your valuable feedback.We are pleased to learn that you have enjoyed your overall stay with us. Your comments have been shared with the relevant department heads and team members concerned. This valuable feedback allows us to continually monitor and improve both quality of our products and the standards of services provided.Again, thank you for giving us the opportunity to make your stay comfortable and we are looking forward to welcoming you back soon in the near future.

10/10 Excellent

Zulaikah

Travelled with family
I will recommend people to come stay at this hotel..
Stayed 5 nights in Jan 2024
Response from TIAN on 28 Mar 2024
Thank you for choosing Al Meroz Hotel as your hotel during your recent visit and for taking the time to provide us with your valuable feedback.We are pleased to learn that you have enjoyed your overall stay with us. Your comments have been shared with the relevant department heads and team members concerned. This valuable feedback allows us to continually monitor and improve both quality of our products and the standards of services provided.Again, thank you for giving us the opportunity to make your stay comfortable and we are looking forward to welcoming you back soon in the near future.

6/10 Okay

Marit

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The people here are very lovely and helpful. Upon walking into the hotel, it feels very much like a 5 star hotel, but once you leave the lobby, the stars go down. We were on the 14th floor and upon exiting the elevator, you are greeted by a large empty space with just a sofa by the window, no other adornments/decor. The carpets looked very dirty. Our room was just as the pictures showed but again, carpets stained and dirty. It was rather off-putting. I guess it was fine for what we needed, a place to stay before heading to the airport in the early am.
Stayed 1 night in Jan 2024
Response from TIAN on 28 Mar 2024
Thank you for choosing Al Meroz Hotel as your hotel during your recent visit and for taking the time to provide us with your valuable feedback.We are pleased to learn that you have enjoyed your overall stay with us. Your comments have been shared with the relevant department heads and team members concerned. This valuable feedback allows us to continually monitor and improve both quality of our products and the standards of services provided.Again, thank you for giving us the opportunity to make your stay comfortable and we are looking forward to welcoming you back soon in the near future.

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from TIAN on 26 Jan 2024
Dear Henry, Thank you for your continued patronage at Al Meroz Hotel and for taking your valuable time to post your experience following your recent stay with us at Al Meroz Hotel, Bangkok. We do hope that you will give us another chance to welcome you back again at Al Meroz Hotel, the leading halal hotel in Bangkok on your next visit to Bangkok as a chance for us to redeem ourselves and exceed your expectations.

6/10 Okay

Abdullah

Stayed 1 night in Jan 2024

8/10 Good

Amir

Liked: Property conditions & facilities
Nothing especial about area
Stayed 7 nights in Jan 2024

10/10 Excellent

Ziyad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Paresh

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
old rooms ,reception was not responsive ,had to update my keycard everyday to enter my room,only one lift was working ,waited for five minutes and could not access to the room because keycard could not work. apart from the breakfast there is nothing good about this hotel.
Stayed 2 nights in Dec 2023

4/10 Poor

richard

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Not impressed
Not amazing! I would rate this a cheap #2 of #5. Location sucks!
Stayed 1 night in Dec 2023

10/10 Excellent

Sinuttha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and excellent customer service by all staff memebers. The room is very clean and the beds are very comfy.
Stayed 2 nights in Nov 2023
Response from Madison on 1 Dec 2023
Thank you again for sharing your experience, and we hope your next visit will be aspleasant as the previous one.

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Madison on 1 Dec 2023
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

6/10 Okay

Emeline Moli

Travelled with partner
Liked: Staff & service
Cleaners clean our room every day except for the day we requested not to, which is very impressive. Staff are very helpful and approachable. On the negative note- It can be extremely noisy, we can hear people talking next door ( throughout the night), difficult to sleep when we can hear doors open and close. The shower can be extremely hot even when it’s cold. Phone line doesn’t seem to work and the tv keeps buffering due to no signal.
Stayed 6 nights in Nov 2023

6/10 Okay

mohamed

Travelled with family
Liked: Staff & service
The service of the staff was great. But the breakfast was not much much and plus we had power cut off in one morning while we having breakfast. Overall it was good experience.
Stayed 8 nights in Nov 2023

2/10 Terrible

Mario

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The hallways full of garbage and dust told manager 4 times never got clean and room never got clean towels very old and uncomfortable to be use ,needed taxi the door man said Uber is cheaper got his friends crooks changed 3 times of taxi phone and tv not working properly and shower was keep changing temperature and behind hotel is city sewage open stinks badly
Stayed 4 nights in Nov 2023

10/10 Excellent

Jayafar

Stayed 2 nights in Nov 2023
Response from TIAN on 26 Jan 2024
Thank you for choosing Al Meroz Hotel and taking the time to provide us with your valuable feedback. This is exactly the type of experience we strive to create for each and every guest. Your feedback will be shared with our team and we will take this feedback to keep on doing the best service for our guests. We look forward to welcoming you back to Al Meroz Hotel very soon.

6/10 Okay

Mohamed

Stayed 2 nights in Oct 2023

8/10 Good

REGGIANO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was ok
Stayed 5 nights in Aug 2023
Response from TIAN on 7 Oct 2023
Thank you for choosing Al Meroz Hotel and taking the time to provide us with your valuable feedback. This is exactly the type of experience we strive to create for each and every guest. Your feedback will be shared with our team and we will take this feedback to keep on doing the best service for our guests. We look forward to welcoming you back to Al Meroz Hotel very soon.

8/10 Good

Hiromi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from TIAN on 31 Jul 2023
Dear Hiromi,Thank you for choosing Al Meroz Hotel and taking the time to provide us with your valuable feedback. This is exactly the type of experience we strive to create for each and every guest. Your feedback will be shared with our team and we will take this feedback to keep on doing the best service for our guests. We look forward to welcoming you back to Al Meroz Hotel very soon.Yours Truly, Satakkaphat U. Reservation Manager

8/10 Good

Venisha

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pros: Beautiful lobby. Very helpful staff and doormen. Option for daily breakfast. Didn't feel out of place as non Muslim quests. Provided us a late check-in and late check-out. Affordable rate Cons:The room needs new carpet. There weren't many options for vegan/vegetarian guests for breakfast. There is no access to a microwave (so we were told). Far from central city. Temperature of the room was hard to adjust. All in all, enjoyed the stay.
Stayed 5 nights in Jul 2023
Response from TIAN on 31 Jul 2023
Dear Venisha,Thank you for choosing Al Meroz Hotel and taking the time to provide us with your valuable feedback. This is exactly the type of experience we strive to create for each and every guest. Your feedback will be shared with our team and we will take this feedback to keep on doing the best service for our guests. We look forward to welcoming you back to Al Meroz Hotel very soon.Yours Truly, Satakkaphat U. Reservation Manager

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for 3 nights in Bangkok, it was a very nice hotel with great facilities and the rooms were big, clean and comfortable. Perfect its a 5 minute walk from the trainline so taxi wasnt the only option for transport, when using a taxi the hotel was very helpful in arranging.
Response from TIAN on 5 Jul 2023
Dear Christopher,Thank you for choosing Al Meroz Hotel and taking the time to provide us with your valuable feedback. This is exactly the type of experience we strive to create for each and every guest. Your feedback will be shared with our team and we will take this feedback to keep on doing the best service for our guests. We look forward to welcoming you back to Al Meroz Hotel very soon.Yours Truly, Satakkaphat U. Reservation Manager

10/10 Excellent

Michaela Joy Miranda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The lobby is with gorgeous colors and exquisite decoration. We are not muslims but we were welcomed by all the friendly staffs at the hotel. They also organized a complimentary cake for my parents’ wedding anniversary. Though, the room looks a bit empty and could’ve been better to add few furnitures. But, overall i will recommend this place to everyone.
Stayed 4 nights in Jun 2023
Response from TIAN on 5 Jul 2023
Dear Michaela,Thank you for choosing Al Meroz Hotel and taking the time to provide us with your valuable feedback. This is exactly the type of experience we strive to create for each and every guest. Your feedback will be shared with our team and we will take this feedback to keep on doing the best service for our guests. We look forward to welcoming you back to Al Meroz Hotel very soon.Yours Truly, Satakkaphat U. Reservation Manager

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 3 nights in Jun 2023
Response from TIAN on 5 Jul 2023
Dear Amy,Thank you for choosing Al Meroz Hotel and taking the time to provide us with your valuable feedback. This is exactly the type of experience we strive to create for each and every guest. Your feedback will be shared with our team and we will take this feedback to keep on doing the best service for our guests. We look forward to welcoming you back to Al Meroz Hotel very soon.Yours Truly, Satakkaphat U. Reservation Manager

10/10 Excellent

Samir

Liked: Staff & service, amenities, property conditions & facilities
It was a decent place .. but it was too far from the city
Stayed 3 nights in May 2023
Response from TIAN on 15 May 2023
Dear Samir,Thank you for choosing Al Meroz Hotel and taking the time to provide us with your valuable feedback. This is exactly the type of experience we strive to create for each and every guest. Your feedback will be shared with our team and we will take this feedback to keep on doing the best service for our guests. We look forward to welcoming you back to Al Meroz Hotel very soon.Yours Truly, Satakkaphat U. Asst. Reservation Manager

10/10 Excellent

SALIM

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly and safe surroundings
Response from TIAN on 11 Apr 2023
Dear……….,Thank you for choosing Al Meroz Hotel and taking the time to provide us with your valuable feedback. This is exactly the type of experience we strive to create for each and every guest. Your feedback will be shared with our team and we will take this feedback to keep on doing the best service for our guests. We look forward to welcoming you back to Al Meroz Hotel very soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from TIAN on 23 Mar 2023
Dear Anonymous,Thank you for choosing Al Meroz Hotel and taking the time to provide us with your valuable feedback. This is exactly the type of experience we strive to create for each and every guest. Your feedback will be shared with our team and we will take this feedback to keep on doing the best service for our guests. We look forward to welcoming you back to Al Meroz Hotel very soon.

10/10 Excellent

TAREK

Stayed 2 nights in Mar 2023
Response from TIAN on 19 Mar 2023
Dear TAREK,Thank you for choosing Al Meroz Hotel and taking the time to provide us with your valuable feedback. This is exactly the type of experience we strive to create for each and every guest. Your feedback will be shared with our team and we will take this feedback to keep on doing the best service for our guests. We look forward to welcoming you back to Al Meroz Hotel very soon.Yours Truly, Satakkaphat U. Asst. Reservation Manager

8/10 Good

Joseph

Liked: Cleanliness, staff & service, room comfort
Al Meroz
The hotel was beautiful but older room furnishings made it feel antiquated but great value stay. The breakfast buffet was amazing
Stayed 6 nights in Feb 2023
Response from TIAN on 19 Mar 2023
Dear Joseph,Thank you for choosing Al Meroz Hotel and taking the time to provide us with your valuable feedback. This is exactly the type of experience we strive to create for each and every guest. Your feedback will be shared with our team and we will take this feedback to keep on doing the best service for our guests. We look forward to welcoming you back to Al Meroz Hotel very soon.Yours Truly, Satakkaphat U. Asst. Reservation Manager

8/10 Good

Madison

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Property is slightly out of the away from things to do and not a ton of dinning options conveniently close. One bonus is the train station is near by and convenient to get to and from the airport.
Stayed 2 nights in Feb 2023
Response from TIAN on 20 Feb 2023
Dear Madison,Thank you for choosing Al Meroz Hotel and taking the time to provide us with your valuable feedback. This is exactly the type of experience we strive to create for each and every guest. Your feedback will be shared with our team and we will take this feedback to keep on doing the best service for our guests. We look forward to welcoming you back to Al Meroz Hotel very soon.Yours Truly, Satakkaphat U. Asst. Reservation Manager

8/10 Good

NOOR MALA

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023
Response from TIAN on 9 Feb 2023
Dear NOOR MALA,Thank you for choosing Al Meroz Hotel and taking the time to provide us with your valuable feedback. This is exactly the type of experience we strive to create for each and every guest. Your feedback will be shared with our team and we will take this feedback to keep on doing the best service for our guests. We look forward to welcoming you back to Al Meroz Hotel very soon.Yours Truly, Satakkaphat U. Asst. Reservation Manager

10/10 Excellent

Osama Abdelmoneim Ahmed Hasan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s excellent at all
Stayed 8 nights in Jan 2023
Response from TIAN on 30 Jan 2023
Dear Osama,Thank you for choosing Al Meroz Hotel and taking the time to provide us with your valuable feedback. This is exactly the type of experience we strive to create for each and every guest. Your feedback will be shared with our team and we will take this feedback to keep on doing the best service for our guests. We look forward to welcoming you back to Al Meroz Hotel very soon.Yours Truly, Satakkaphat U. Asst. Reservation Manager

10/10 Excellent

Ahsan Farooq

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff. Close to a lot of halal options and the mosque
Stayed 12 nights in Jan 2023
Response from TIAN on 30 Jan 2023
Dear Ahsan Farooq,Thank you for choosing Al Meroz Hotel and taking the time to provide us with your valuable feedback. This is exactly the type of experience we strive to create for each and every guest. Your feedback will be shared with our team and we will take this feedback to keep on doing the best service for our guests. We look forward to welcoming you back to Al Meroz Hotel very soon.Yours Truly, Satakkaphat U. Asst. Reservation Manager

10/10 Excellent

Syam

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near by city centre and easy access to transportation. Halal food around the hotel and the hotel it self have a halal restaurant
Stayed 8 nights in Nov 2022
Response from TIAN on 7 Dec 2022
Dear Valued Guest,Thank you for choosing Al Meroz Hotel and taking the time to provide us with your valuable feedback. This is exactly the type of experience we strive to create for each and every guest. Your feedback will be shared to our team and we will take this feedback to keep on doing the best service for our guest. We look forward to welcoming you back to Al Meroz Hotel very soon.Yours Truly,Satakkaphat U.

6/10 Okay

alan

Travelled with partner
Liked: Staff & service
Good room size. Lobby was large and appealing. Best feature is the two side windows in the room which can be opened for fresh air to come in. Breakfast food was not kept hot enough. Toilet paper supply surprisingly limited for a big hotel like this, only one small roll per day. I have to ask for extra roll everyday in my 7 days stay. The worst thing I don't like is the dirty waterway next to the hotel and the gym location is just facing it. Very bad smell from the dirty water.
Stayed 7 nights in Nov 2022
Response from TIAN on 7 Dec 2022
Dear Valued Guest,Thank you for choosing Al Meroz Hotel and taking the time to provide us with your valuable feedback. Besides, we sincerely apologize for any inconvenience you had been facing and experiencing with us during your stay. We will take your feedback to improve our service better and every suggestion from you is very important to us to fix and make the things right. We look forward to welcoming you back with our new change and better services at Al Meroz Hotel in the nearest time.Yours Truly,Satakkaphat U.

10/10 Excellent

Abdul Razak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean n the staff very friendly.the breakfast very super super good.
Stayed 3 nights in Oct 2022
Response from TIAN on 7 Dec 2022
Dear Valued Guest,Thank you for choosing Al Meroz Hotel and taking the time to provide us with your valuable feedback. This is exactly the type of experience we strive to create for each and every guest. Your feedback will be shared to our team and we will take this feedback to keep on doing the best service for our guest. We look forward to welcoming you back to Al Meroz Hotel very soon.Yours Truly,Satakkaphat U.

8/10 Good

NUR FARHANA

Stayed 4 nights in Oct 2022
Response from TIAN on 7 Dec 2022
Dear Valued Guest,Greeting from Al Meroz Hotel !Thank you for your wonderful rating. This is exactly the type pf experience we strive to create for each and every guest.Welook forward to welcoming you back to Al Meroz Hotel very soon.Yours Sincerely,Satakkaphat U.Asst. Reservation manager

10/10 Excellent

MUHAMMAD ZULKIFLI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As if you leaving in a palace
Stayed 4 nights in Aug 2022
Response from Apisit Iamcharoen on 17 Sept 2022
Thank you for your kind review of our hotel! I will share your feedback with our associates, and facilities, We always love to hear about hotel reviews. Comments like this help us to get better and we appreciate it. We can't wait to be of service to you again in the future.

6/10 Okay

Nichapha

Stayed 3 nights in Jun 2022

10/10 Excellent

Expedia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

6/10 Okay

Andrea

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near airport rail train station.
Stayed 2 nights in Mar 2020

10/10 Excellent

Alvaro

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything was excellent, the property, the room,and the stuff. It was a pleasure staying here. I will certainty come back.
Stayed 3 nights in Feb 2020

10/10 Excellent

MarkoVarona, Phoenix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, clean and beautiful room, plenty of amenities. Staff was incredible.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very friendly, helpful and approachable. Excellent service
Stayed 3 nights in Jan 2020

10/10 Excellent

YENI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

AHaikelMalek, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and friendly service. Islamic-friendly with prayer schedule and qiblah (direction to pray) provided in the hotel room. Food and beverage served are guaranteed halal toyyib. Alhamdulillah :)
Stayed 3 nights in Dec 2019