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Otter Hotel

4.0 star property
Hotel with 2 hot tubs, near Banff Centre for Arts and Creativity

Choose dates to view prices

Photo gallery for Otter Hotel

Rooftop pool
Mountain view
Rooftop pool
Lobby
Lobby sitting area
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Gym
The current price is RM2,458
RM2,733 total
includes taxes & fees
10 Jul - 11 Jul

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 King Bed

1 bedroom, in-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Mountain View

1 bedroom, in-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed, Balcony, Mountain View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Hotel Room 2 Queen Beds

1 bedroom, in-room safe, free WiFi, bed sheets

Hotel Room 2 Queen Beds

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

1 bedroom, in-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain View King Suite

1 bedroom, in-room safe, free WiFi, bed sheets

Mountain View King Suite

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Queen Beds, Mountain View

1 bedroom, in-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
  • 27 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Suite

1 bedroom, in-room safe, free WiFi, bed sheets

Superior King Suite

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
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About the area

Map
1000 600 Banff Ave, Banff, AB, T1L1H8

What's nearby

  • Banff National Park Information Centre - 16 min walk - 1.4 km
  • Banff Lake Louise Tourism Bureau - 18 min walk - 1.5 km
  • Banff Centre for Arts and Creativity - 18 min walk - 1.6 km
  • Tunnel Mountain - 7 min drive - 1.4 km
  • Fairmont Banff Springs Bowling Centre - 7 min drive - 3.1 km

Getting around

  • Banff Station - 20 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Restaurant - ‬2 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬18 min walk
  • ‪Park Distillery - ‬19 min walk
  • ‪Cedar House Investments Ltd - ‬18 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬20 min walk

About this property

Otter Hotel

Upscale hotel near Banff Centre for Arts and Creativity
A fireplace in reception, a gym and 2 hot tubs are just a few of the amenities provided at Otter Hotel. The on-site restaurant, Good Folk, offers breakfast and dinner. Free in-room WiFi and a bar are available to all guests.
Other perks include:
  • Free self-parking
  • An electric car charging station, luggage storage and a 24-hour front desk
  • A lift, multilingual staff and smoke-free property
Room features
All 174 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and hairdryers
  • 50-inch TVs with cable channels
  • Fridges, electric kettles and heating

Languages

English, French

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Hotel Canoe and Suites

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free WiFi
9.6 out of 10, Exceptional, 1,520 reviews
The price is RM2,550
RM2,835 total
includes taxes & fees
11 Jul - 12 Jul
Hotel Canoe and Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Good Folk

Things to do

  • 2 hot tubs
  • Gym

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property is also known as

Otter Hotel Hotel
Otter Hotel Banff
Otter Hotel Hotel Banff

Frequently asked questions

Is Otter Hotel pet-friendly?

Yes, Otter Hotel allows cats and dogs (limit 2 total). There's a fee of CAD 30 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Otter Hotel?

As of 3 Jul 2025, prices found for a 1-night stay for 2 adults at Otter Hotel on 10 Jul 2025 start from RM 2,458.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Otter Hotel?

Self-parking is free at this property.

What time is check-in at Otter Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Otter Hotel?

Checkout is at 11:00 AM.

Where is Otter Hotel located?

Located in Uptown District, this hotel is within 1 mile (2 km) of Victoria Glacier, Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. Banff Centre for Arts and Creativity and Surprise Corner are also within 1 mile (2 km). Banff Station is 20 minutes by foot.

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Otter Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 398 out of 505 reviews
Rating 8 - Good. 70 out of 505 reviews
Rating 6 - Okay. 25 out of 505 reviews
Rating 4 - Poor. 5 out of 505 reviews
Rating 2 - Terrible. 7 out of 505 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10

Great stay & location!
Stayed 2 nights in May 2025

10/10

Beautiful property, well maintained, nice friendly front desk staff, great coffee.
Stayed 4 nights in Jun 2025

10/10

An awesome experience - friendly staff, great views, conveniently located, best rooftop hot pools with fireplaces!
Stayed 5 nights in Jun 2025

10/10

We loved the newness of the hotel and the decor. The staff was most pleasant and the location and parking was very convenient. We will stay there again!
Stayed 2 nights in Jun 2025

10/10

Lovely rooms and hot tub is great. Convenient location but still away from the hustle and bustle
Stayed 3 nights in Jun 2025

10/10

We had a wonderful stay here, Food was excellent, staff was fantastic! We will be back!
Stayed 8 nights in Mar 2025

10/10

We had a great and memorable stay!!!
Stayed 2 nights in May 2025

10/10

A new, modern hotel with great amenities (hot tubs and sauna, an excellent restaurant) and friendly, helpful staff, incredible views of the mountains, located a short walk from downtown Banff.
Stayed 3 nights in Jun 2025

10/10

Room very clean, and in hotel restaurant turned out to be be the best bites in town.
Stayed 3 nights in May 2025

10/10

Front desk staff was very helpful in planning our stay and had lots of great recommendations. Hotel was clean and quiet, and the restaurant made the best breakfast I've ever had.
Stayed 1 night in Jun 2025

10/10

Everything was amazing: the food, staff, convenience of everything, the size of the rooms, and so much more. Would definitely stay there again.
Stayed 5 nights in May 2025

10/10

Well managed property - friendly and courteous staff- great food - convenient location - excellent facility.
Stayed 4 nights in May 2025

10/10

Clean and kind staffs. Amenity was good and the dinning area was also fantastic.
Stayed 3 nights in Jun 2025

10/10

This is a lovely hotel on the edge of downtown with spectacular views of the mountains from their rooftop hot pool area. We absolutely loved sitting by the fire bowls in the evening and soaking in the hot tub while taking in the Mountain View.
Stayed 1 night in Jun 2025

10/10

Beautiful new hotel
Stayed 3 nights in Feb 2025

10/10

Super friendly staff. The room is very clean and comfy. We truly enjoyed our stay, no complaints at all. Free parking was also a huge plus!
Stayed 3 nights in Jun 2025

10/10

Really good hotel, new modern and only a short walk (10-15mins) from town. Hot tubs with a view. Highly recommend!
Stayed 4 nights in Jun 2025

10/10

Everything was perfect, so clean and cozy!!!
Stayed 4 nights in May 2025

10/10

Lovely newer hotel with a great restaurant and superior service.
Stayed 2 nights in May 2025

8/10

Beautiful hot tub area and the food is great at both locations
Stayed 2 nights in May 2025

10/10

The stay was very relaxing.
Stayed 1 night in May 2025

10/10

Great hotel for relaxing with your family
Stayed 3 nights in Apr 2025

10/10

The rooms are modern, aesthetic, and clean. We stayed in 4 diff hotels during our trip to Canada and this was by far our favorite
Stayed 1 night in May 2025

10/10

Beautiful property and wonderful staff! Had a great stay and will be back!
Stayed 1 night in May 2025

10/10

Great place and friendly professional staff. Restaurant is excellent. The chef is wonderful
Stayed 2 nights in Jun 2025