Warmest greeting from Puri Setiabudhi Residence Hotel We are pleased that you have had an enjoyable time during your stay and that we have contributed to making your stay a pleasant and memorable experience. We appreciated that your feedback due to hot water problem. We have personally reviewed the feedback with the department head concerned. It's our goal to keep on improving our products and services to reach customer satisfaction. We pleasure of welcoming you back to our hotel in the near future I look forward to welcoming you back and to enjoy another wonderful experience with us. Regards, Iman Santoso Front Office Manager