Checking in was denied due to the poor booking management system. The front desk staff was too ignorant and instead of taking initiative to veriy my reservation, he was assuring me that his Management has no liaison with Hotels.com. Ever since i had been put to the test by his unhelpful, rude and inhospitable manor, I insisted to speak to his Manager and that was when he learned my booking was genuine and had somehow been registered under Expedia. He then guided us to the room and I was caught on surprise that I was unable to find the room in any match with my booking. I had paid for 2x Queen bed size and the one that I got was fixed with 1x single and 1x double. And the only explanation was simply because all typical rooms were occupied.
The whole place was smelled damp at which later I found as mold with decoration of spider webs at the headrests. And it did not get any better in the bathroom too. The same damp smell, shower with no water pressure and, there were at least three times we saw red worms crawling out from the floor drain.
Nasty service, nasty room, nasty staff. Will never, ever return back again. Trust me.