GinaSuite Kompleks27 Hotel Reviews

In-room safe, individually decorated, desk, soundproofing

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Reviews of GinaSuite Kompleks27 Hotel

GinaSuite Kompleks27 Hotel

Spg 27 Unit 3, Kompleks 27, Jln Gadong, Bandar Seri Begawan

7.2

Good

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

4/10 Poor

Jayson

26 Oct 2022

It's good just for sleeping if you have a long lay over. Room is okay however no TV, no soap and shampoo. It's just the room and bed. No safe as well for important stuff.

Stayed 1 night in Oct 2022

8/10 Good

Dk Amal Idda Nadhirah

18 Feb 2021

Liked: Cleanliness, room comfort

Stayed 1 night in Feb 2021

2/10 Terrible

Jia Shern

Business traveller

23 Oct 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel in brunei

terrible hotel. Do not stay here. Pillows are yellow, no water. Terrible hotel

Stayed 1 night in Oct 2019

Response from Cris-Reservation on 6 Nov 2019

Dear Guest, Thank you for your feedback to us , we believe your feedback is good enough to understand for our best action needed to this matter.God bless to you.

10/10 Excellent

imran

31 Jul 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home sweet home

Hotel receptionist was very cooperative and very friendly’ gave me a lot of tips about the places nearby’ helped me finish and buying things’ room was clean’ Have restaurants nearby’ you can get all types of food’ I stayed for 3 nights and it was all good’ 5/5

Stayed 3 nights in Jul 2019

Response from cris on 6 Aug 2019

Thank you Sir for your support to us and to our hotel we valued your stayed to us looking forward to see you again..God bless to you all the times.

8/10 Good

Verified traveller

22 Apr 2019

Stayed 2 nights in Apr 2019

Response from reservation team on 1 May 2019

thank you for staying with us

8/10 Good

Verified traveller

5 Mar 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Cozy 2-star hotel

Location of hotel is not bad but room is kinda dark... lighting is not so good. Curtains are not blackout type so not suitable for sleeping in. Need to be careful when requesting for extra services such as extra towels, they charge if you request for an extra towel... there is a list of items that they will charge you for so better to read the list before you start requesting for the items.

Stayed 2 nights in Mar 2019

Response from reservation team on 19 Mar 2019

thank you for staying with us... your feedback is appreciated...

8/10 Good

victor

23 Apr 2018

Liked: Staff & service

6/10 Okay

Verified traveller

23 Feb 2018

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Simple rooms but clean and staff very helpful. Location is a bit odd - in the middle of car repair yards.

Stayed 1 night in Feb 2018

8/10 Good

Qayyum JB, Hotel Gina Suite 27 Complex

20 Nov 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brunei trips

Overall 4 over 5. The staff was friendly and always helping to guide our trip. Recommended for all. Easy access to bus but need to walk about 50 m to bus stop. Location was surrounded by many car workshop but easy to access to restaurant nearby such as syf & nur rastaurant (nasi katok here was awesome!), sudu mas, and kfc.

Stayed 2 nights in Nov 2017

Response from Cris-reservation on 8 Jan 2018

Thank you for your awesome feedback !!!

8/10 Good

FARHATUL SYAFIQAH

14 Nov 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

convenient

overall satisfying. Not far from the places of attraction such as mall, city, tamu as well as the airport.

Stayed 4 nights in Nov 2017

Response from Cris-reservation on 8 Jan 2018

Thank you for awesome feedback!

6/10 Okay

Verified traveller

16 Oct 2017

Nothing is Amazing here. Due to location away from shop. ( only shop workshop) And a lot of dog.

Stayed 1 night in Oct 2017

6/10 Okay

Bruce

7 Sept 2017

Liked: Staff & service, room comfort

Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

18 Apr 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

18 Feb 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mohd yazid

1 Nov 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel are good. Only problem hard to find the hotel.

10/10 Excellent

Ove

1 Nov 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good budget place in Brunei

They had somehow misplaced our booking and the roomtype we had booked were all taken. Lyckily for us we got upgraded instead, so we were better off in the end. The hotel is in the end of a street full of mechanical shops, so nothing interesting for tourists. There are a few local restaurants and a KFC in the area, and a large mall is about 15min walk from the hotel. We walked to downtown BSB in about 50min, but there were buses going there from the main road not far from the hotel. All in all a good, quiet place to stay for people on a budget. Clean, big room with a good size bathroom.

10/10 Excellent

Verified traveller

25 Oct 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fast and free Wi-Fi

Easy to locate. Surrounded by restaurants. Fast and free Wi-Fi.

6/10 Okay

Verified traveller

29 Jul 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

14 Jul 2016

Liked: Staff & service

Hotel has friendly staff

I will recommend this hotel because of the friendly staff. The hotel itself is just okay.

6/10 Okay

Verified traveller

18 Jun 2016

Liked: Cleanliness, staff & service, room comfort

Close to shopping mall

No body soap, no shampoo and no conditioner at bath room.

8/10 Good

Bruce

23 Apr 2016

Disliked: Property conditions & facilities

6/10 Okay

Verified traveller

31 Mar 2016

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Alright hotel in the middle of nowhere

Rooms are massive and clean, but the hotel is in the middle of an industrial estate. Probably 10 minute walk to the nearest bus stop, and $20 to get to downtown BSB. Staff not very helpful. It's an ok hotel for a short stay.

6/10 Okay

Bruce

31 Mar 2016

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

8 Mar 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

stay in BWN

good

8/10 Good

KHIM

25 Feb 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

21 Feb 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel was nice. Great building. You have to buy bottled water from the hotel staff. There's very little around the area, but it's only a 15-min bus ride to city centre.

8/10 Good

MOHD HASBI

27 Jan 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

7 Jan 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff not helpful

Staff not helpful in transferring my room booking online to my other colleagues. Already email to them for I not able to come but my colleagues use my room but they not allowed and no response. Dissapointed with hotel service.

6/10 Okay

Muhammad Radzi

30 Dec 2015

Disliked: Cleanliness

8/10 Good

Phimtada

28 Dec 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

norasiah

11 Oct 2015

Disliked: Property conditions & facilities

4/10 Poor

suanhak, Melbourne

26 Jun 2015

Disliked: Property conditions & facilities

isolated hotel

Only 1 staff, hardly able to communicate in English But he very helpful and friendly. Nothing much around the hotels.

6/10 Okay

Lee, Brunei

1 Dec 2014

Liked: Cleanliness, staff & service, room comfort

Close to all amenities.

Moderately priced hotel suitable for sales people, single traveller.

6/10 Okay

KIIKO

25 Jan 2024

Liked: Staff & service, amenities

Disliked: Cleanliness

It's close to the night market. It's also within walking distance if you try hard enough to get to the water village. The staff were polite. The problem was that there were two cockroaches and that wild dogs attacked us at night. Cockroaches are just disgusting, but if you get bitten by a wild dog, you can get sick or injured, so you should be careful.

6/10 Okay

HO

4 Feb 2020

冷氣會漏水/冷氣和冰箱很吵/電視有問題(聲音無法調大小)

冷氣會漏水/冷氣和冰箱很吵/電視有問題(聲音無法調大小) 入夜後不知道是房間的冷氣還是樓上的冷氣，那個壓縮機再轉的聲音吵到真的很難睡毛巾地墊那一張上面有超級明顯的汙垢，有沒有搞錯完全不想再住

Stayed 2 nights in Jan 2020

Response from Cris Balisi on 25 Feb 2020

Thanks for staying with us. We appreciate your feedback! And we tried our best to response in any guest complaint arises in whatever we can to satisfy the needs of each individual guest . we apologized for any inconvenience may caused during your stay in our hotel. Sorry Once again we value your stay...

10/10 Excellent

ALAMELDIN

15 Nov 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 5 nights in Nov 2018

Response from reservation team on 21 Nov 2018

Thank you for your feedback

8/10 Good

Verified traveller

14 Oct 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad

The receptionist was very nice and helpful during our stay, the location might not be easy to find, but it ain't a bad place to stay, I'd say it's pretty nice.

Stayed 3 nights in Oct 2018

Response from reservation team on 15 Oct 2018

Thank you for your feedback.& God bless to you. With much appreciated, Reservation team

8/10 Good

Verified traveller

19 Jan 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rolig område, nærme stasjon. Veldig hyggelig og hjelpsomt personale. Rommet er rent og man får det man betaler for. Frokosten som er inkludert var mer enn forventet. Kan absolutt anbefales.

Stayed 1 night in Jan 2018

4/10 Poor

Verified traveller

7 Jan 2018

Disliked: Cleanliness, property conditions & facilities, room comfort

泊まるだけなら特に問題なし。周辺にはストリートドッグがうろうろしているが昼間はおとなしい。夜中にはよく吠えている。

Stayed 1 night in Dec 2017

Response from reservation team on 10 Jan 2018

We appreciated with thanks your feedback. l

8/10 Good

JIN SUNG, 수원, 대한민국

16 Aug 2016

Liked: Cleanliness, staff & service, room comfort

가성비 최고

가격 대비 가성비가 훌륭한 숙소였습니다. 그냥 저렴한 가격에 하루 휴식하기에는 편안하였습니다.

8/10 Good

Martin, Berlin

13 Mar 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

sauberes und freundliches Hotel zu gutem Preis

Freundliches Personal, das uns auch mit Informationen über Busverbindungen etc. versorgt hat. Zimmer sind sauber und komfortabel eingerichtet. Das Preis-Leistungs-Verhältnis ist für Brunei sehr gut. Das Bett ist gemütlich, das Bad sauber und es gibt einen Wasserkocher für Kaffee etc. Zwar gibt es in Bandar Seri Begawan nicht übermäßig viel zu unternehmen, aber für zwei Tage war es ein schöner Aufenthalt. Unbedingt sollte man die beiden sehr beeindruckenden Moscheen besuchen und Kampung Air. Von der Hauptstraße aus (max. 200 m vom Hotel) hat man gute und schnelle Busanbindung in die Stadt, allerdings nur tagsüber bis 18 Uhr. Danach muss man ein Taxi nehmen oder laufen (ca. 30 min). Allerdings ist das Hotel auch deutlich günstiger als die Hotels direkt in der Stadt. Uns hat das Hotel gut gefallen, außer, dass die Seitenstraße, in der es liegt, etwas runtergekommen (aber völlig ungefährlich wie überall in Brunei) ist. Auf der Straße stehen viele kaputte Autos der nahegelegenen Autowerkstatt. Trotzdem ist es ruhig und angenehm.

8/10 Good

Verified traveller

8 Mar 2016

Liked: Cleanliness, staff & service, room comfort

Google mapには注意

ホテルの近くには飲食店がなく、マクドナルドやショッピングセンターには2kmほどと少し距離があります。市内中心に行くためのバス停は徒歩5分ほどで行けるのでこの点は便利です。ただ、ホテル周辺には野良犬がウロウロしているので注意して下さい。私は夜の散歩から戻り玄関直前で追いかけられました。室内は1人で利用するには十分な広さでした。ホテルの方も親切でカードキーの電池がなくなった時には素早く対応してくれました。最後にひとつでGoogle map(2016年3月8日時点)でホテルの位置を検索すると実際の位置とは異なるところが表示されるので気をつけて下さい。

6/10 Okay

mj, kk

22 Feb 2016

이동하기가

호텔 위치가 관광지하고는 조금 떨어져있지만 금액적으로 저렴함 객실도 청결하고 브루나이물가에 비하면 저렴한 호텔에드러가는편입니다

8/10 Good

Tiina, Tallinn

23 Jan 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jäime rahule ning soovitame teistelegi.

10/10 Excellent

Tiina, Tallinn

22 Jan 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Väga hea hotell mugavs asukohas.

4/10 Poor

Verified traveller

17 Jan 2016

Disliked: Property conditions & facilities

The room was good, but...

No water. No breakfast. And the TV remote was broken.

10/10 Excellent

Verified traveller

16 Dec 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The map is wrong, be careful.

I had to take another bus to the accurate address.

6/10 Okay

Konrad

12 Dec 2015

Another location on the map!!!

The owner specifically gave a different location on the map that the object is located in the center, in fact, have to take a taxi and go to the outskirts of the city. The property is located on a street with workshops and motorcycles. I really do not recommend it.

6/10 Okay

krimo

5 May 2015

Liked: Staff & service