Ban Khlong Sam Vacation Rentals

"The hotel staff was very pleasant and helpful. They made sure the taxi drivers knew where to go. They quickly sent staff to the room to fix any issues. They have a laundry area. They don't have irons though. "

"Unfortunately, I found mold in my room. When I asked to switch they were accommodating, but the 2nd room also had mold. In the 2nd room, there was a leaky shower attachment that dripped tons of water onto the rim of the tub & floor. The laminate wood floors were peeling. I didn’t feel comfortable walking barefoot. I can tell they do clean a lot but if it’s not properly sealed solid wood or stone tile, those cleaning products will eat away at the surface over time. Also, the gym vibe was very off. There were two workers in green track suits squatting in the middle of the gym floor with their phones plugged in while using them and playing videos. They were just there as a distraction more than adding to the vibe. As I said earlier, I had issue with two rooms and I didn’t have the energy to request a 3rd room. So I took a bath and checked out after 1 hr. When I went down to check out they asked if I can wait so they can check the room. Check for what exactly? Why would they not be more concerned that I’m leaving after reporting a couple issues? Because they insisted on delaying me on my checkout, I figured I would include that because I don’t ever get asked to stay behind for staff to check a room. And that was really not the best time to request that because I had already been highly frustrated. Maybe if I would’ve requested a 3rd room, things would’ve worked out - But I also think the whole vibe there just needs work. It does have potential to be better."

"Great room, awesome staff and the breakfast was amazing as well"

"Not informed about the renovations being done to the entrance"

"Pay for breakfast onsite. It's the most spectacular breakfast buffet catering to local cuisine as well as typical eggs, pancakes,etc. The best breakfast I've ever had."

"The property is well maintained and the staff are polite and helpful, however we booked a room for 4 people (two adults and an 11 and 9 year old) and arrived to discover the twin room booked for our group contained two single beds. We ended up spending another £30 on an additional bed for the night. At breakfast we were told only two of our party were covered and had to argue that we’d booked a room for four so should all be included. I’m not sure if this is a hotels.com issue or the hotel/properties. If booking for a family be aware that you may find you incur significant additional charges. The pool are was very well kept and quiet. The breakfast wasn’t great so I’m very glad we didn’t pay extra for two of us to have it."

"We only stayed one night but the room was wonderful, the bathroom was clean and equipped, and the service and employees were helpful and friendly. We'd love to stay longer in our next visit. "

"Clean and wonderful hotel "

"I loved the staff and their service. Definitely recommend this place. "