Best Western Balkan Mountains hotels

"The room is OK. But the staff at the reception is kind of cold."

"All good "

"The staff at the reception are super friendly! The location is also good."

"Good buffet breakfast, conveniently located & friendly staff!"

"Everything good except weak water pressure in the shower."

"Rooms are pretty bad. Need a serious upgrade. "

"Great hotel and location. "

"Did not attend gym"

"Overall, I found this an excellent hotel to stay in. The reception staff were very friendly and welcoming and the room was very spacious and clean. I was a little disappointed however that I asked the receptionist for a room with a bath which he kindly arranged for me, but the bath did not have a plug making it impossible to enjoy a hot goth in the evening! I did enquire about this. And was told that none of the baths in any of the rooms have plugs! I was a little surprised by this, however it didn't ruin my stay. The breakfast was also excellent and had many well labelled options to choose from. Overall, I found the hotel excellent, and I will visit it again in the future."