Best Western Balkan Mountains hotels

"This hotel is clean, "

"No communication from staff, send an email a week in advance asking for pick up from airport as advertised on the website. No one ever responded had to get taxi. On the way out, asked again for airport transfer and was told that will cost €15 euro....once again advertised as FREE"

"Great location, friendly and helpful staff, beautiful rooms! Thank you."

"Good location Very helpful staff Nice size rooms Carpet was a bit dirty Good breakfast"

"Staff very helpful, hotel very chic and still new looking , nice art and attached art store. Breakfast staff works hard to put out a nice variety of hot and cold items and beverages. Felt very safe and welcoming "

"All great "

"No review"

"Great location, and rooms cleaned. Friendly staff."

"They are using an external company for their cleaning. The cleaning staff are unfriendly and do not do a good job. The front desk staff are good. The breakfast is good. "