This place was dirty, filthy, and horrible. There was a cigarette smell in the lobby and the non smoking room. The workers were rude, unfriendly, argumentative, and unprofessional. When spoken to about the cigarette smell, they said there wasn’t any smell but there clearly was, they have just been conditioned to think that there was no smell and they are used to it. The halls and staircase were filthy and littered with garbage, when we viewed the room, there was a foul stench of cigarette smoke as mentioned prior, and there were also large rips in the blankets. The workers were mocking us, making fun of us, and laughing at us for saying there was a strong smell of cigarettes. They did this in front of us thinking we could not understand them since they were speaking in Spanish but we could. We asked that the reservation be cancelled and according to the manager, it was cancelled as agreed.