"The hotel looks good, and the staff really tried their best.
There is a laundry machine, but no detergent pods are provided — they charge $3 for a single pod.
It’s an all-inclusive resort, but if you want to order food to your room, they charge an additional 10% service fee on the order, which has never happened to me at any other resort.
They are very focused on going green, so there are no water bottles in the rooms , there is a cooler water in each floor, so you can fill water to your water jug
The hotel also doesn’t offer quality alcohol at all, even for an extra charge.
I upgraded to a beach-view room for an extra $1,000. At first, they placed us on the fourth floor, where the view was barely a beach view because the trees blocked most of it. They later moved us to the fifth floor, which is a little better, but there are still many trees hiding most of the view."