Check in was easy and quick. The penthouse we stayed in was pretty empty but still comfortable. The TV was old, but hey, it's just a place to stay over night. When we were checking out there was a misunderstanding. They didn't have in their system that I have paid already. After getting off the phone 30 minutes later, the manager gave us the okay to go. The breakfast was nothing special, it was your typical continental breakfast. I wouldn't spend the extra money for the upgrade. A standard room is good enough; you wouldn't be missing out unless you have a lot of people in your party. The staff was really nice the entire time though!