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Rating 10 - Excellent. 16 out of 45 reviews" "
10 - Excellent
16
Rating 8 - Good. 18 out of 45 reviews" "
8 - Good
18
Rating 6 - Okay. 11 out of 45 reviews" "
6 - Okay
11
Rating 4 - Poor. 0 out of 45 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 45 reviews" "
2 - Terrible
0
8.2/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
Reviews
8/10 Good
Arnel
20 Feb 2020
Liked: Staff & service
Bathroom amenities and breakfast can be improved
Arnel
Stayed 1 night in Feb 2020
6/10 Okay
Rommel
Business traveller
16 Feb 2020
Water condition is weak . fronting my window is the kitchen exhaust outlet and is very noisy. If you charge your laptop on their coffee shop there is charging fee, better take note of this, even if you dine in and a guest.
Very nice hotel, close to Port and bus terminal and SM Mall. Excellent restaurant in the hotel. Great for the money. The area was very dark at night so we didn't venture outside after dark.
Rooms are comfortable but the facilities are showing their age. Some minor issues we noticed were holes in the bath towels, the wall AC made a constant and annoying chirping noise, shower lacked enough warm water to shower, the floors in our room were very dusty, etc...
Better than average hotel in central location. Walking distance to SM Bacolod. Breakfast buffet is good, rooms are comfortable and WiFi is adequate. Friendly staff are great.
I was treated like royalty at this hotel. The staff in the hotel restaurant were all first class. The door men especially a young man named Relly were so helpful and caring. If I ever go back to Bacolod, this is the only place I will stay.
Our stay was complete and memorable, enjoyed our bonding with friends and relaxing when we retire for the evening.
gavino
Stayed 3 nights in Dec 2017
8/10 Good
Ramon, Chicago, USA
26 Nov 2017
Liked: Staff & service
The hotel interior is pleasant and clean. Staffs are courteous and helpful. The restaurant is nice. The hotel neighborhood is a little bit rundown although pretty safe. Overall the hotel met my expectation except the bathroom water heater doesn't work.
Ramon
Stayed 1 night in Nov 2017
6/10 Okay
jawdat, canada
13 Sept 2017
Liked: Cleanliness, staff & service
comfortable hotel
very clean hotel with a nice reception desk and very courteous staff. very good breakfast buffet and excellent restaurant with reasonable pricing. the only negative is there are no drawers in the room to place clothes however room is comfortable. I would recommend it to friends.
clean hotel in the center of Bacolod, 10 mns walk to SM mall, the cathedral and the main square....spacious and confortable room, nice bed, good breakfast, decent wifi and good tv package...nice staff, i would recommend this hotel.
francois
Stayed 2 nights in Sep 2017
6/10 Okay
josie, washington d.c
9 Aug 2017
Liked: Staff & service
very good staff
i have to pay for the towel that was missed up. i just thought that is part of the business. And i would not mind if it was written on the rules and polcy. That way i would have brought my own towels. except for that everything was fine
josie
Stayed 8 nights in Jul 2017
6/10 Okay
Michael
21 Jul 2017
Liked: Staff & service
Great staff, but overall needs improvement
The staff was excellent. Food is nice. But some extras that you might think is free (e.g., extra blanket) will cost you 50 Php. Towels doesn't seem to look clean (grayish in color).
Staff very courteous and helpful. Staff will facilitate all that you need, calling taxi for you on time. Food service great and frozen desserts... love it
G I
Stayed 2 nights in Jul 2017
6/10 Okay
Verified traveller
17 May 2017
Liked: Staff & service, room comfort
Clean convenient hotel.
Pros: Newer clean hotel, friendly staff. Close to mall restaurants. Cons:
Weak wifi signal, password only good for one device one day, bathroom had odor of sewer, water heater did not work (Luke warm), TV did not work upon arrival but fixed right away.
GT gave us a great experience! We arrived before check in and they held our luggage for us while we explored the city. The staff went above and beyond to help us find a very decently priced rental car and were so polite and consciensious to all our needs. Really delicious food and great free breakfast buffet with a variety of choices. The room was clean and very comfortable.
I would like to take this opportunity to thank and commend all the staff for being courteous, accommodating and friendly. I am looking forward to staying again at GT Hotel in the near future. It is worth recommending.
In a city with no new or outstanding hotels, The GT Hotel in Bacolod is a good choice. The price is fair and includes breakfast. My room was quiet and comfortable, although the small air conditioning unit had to labor a bit to keep the room as cool as I liked it. The staff was extremely friendly.
The location was very good..walking distance to the town square and SM Mall.
The only one negative is that even though I was on a low floor in a central part of the hotel, I could not log into the internet. I ended up using my cell phone to connect to an outside internet source.
I hope to see reviews in the future saying the hotels internet is performing well. If so, I would not hesitate to stay there again.
I love staying at GT Hotel whenever I'm in Bacolod because the hotel is new and the rooms are nice And the best in the price range.
The adjacent hotels cost more and are older.
we chose this hotel since it is near sm. but the towels are yellowish. we bought our own towels instead. the hot shower is not working on the first day and i need to call on maintenance for repair. good thing their staff are quick to respond.
Udmaerket hotel midt i Bacolod. Taet paa SM City Mall og taet paa bymidten. Vaerelset var OK. Desvaerre var badevaerelsets oversvoemmet. Airconditioningen larmede. Morgenmaden var god. Personalet flinke og hjaelpsomme. Det er let at hyre taxier som altid koerer paa meteret! Godt men ikke ideelt hotel.