Kinh Duong Vuong Street, Vu Ninh, Bac Ninh, Bac Ninh
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 36 out of 61 reviews" "
10 - Excellent
36
Rating 8 - Good. 20 out of 61 reviews" "
8 - Good
20
Rating 6 - Okay. 3 out of 61 reviews" "
6 - Okay
3
Rating 4 - Poor. 0 out of 61 reviews" "
4 - Poor
0
Rating 2 - Terrible. 2 out of 61 reviews" "
2 - Terrible
2
9.0/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
Lorenzo
Travelled with family, Travelled with family and small children
Response from Mandala Hotel & Spa Bac Ninh on 26 Apr 2023
Dear Mr Seong Hwan,Thank you very much for spending time to feedback about the service of Mandala Hotel & Spa Bac Ninh. We are very pleased that you had a good experience at the hotel. Your satisfaction is the motivation for us to strive every day.Wishing you lots of health, happiness and peace. We look forward to welcome you again in the near future.Best regards
Very cost-effective, clean property. Nice big room with kitchenette. Great rooftop deck with pool and fitness center. Excellent breakfast! Walk-able to much of Bac Ninh. Rooms in rear face an apartment building, but are much quieter apparently than the ones in the front.
STEPHEN
Stayed 4 nights in Mar 2023
Response from Mandala Hotel & Spa Bac Ninh on 7 Apr 2023
Dear Mr Stephen,Thank you very much for spending time to feedback about the service of Mandala Hotel & Spa Bac Ninh. We are very pleased that you had a good experience at the hotel. Your satisfaction is the motivation for us to strive every day.Wishing you lots of health, happiness and peace. We look forward to welcome you again in the near future.Best regards
Dear Jyh Biao,
Thank you for writing a review about your stay at Mandala Hotel Spa!
I am pleased to hear that you did enjoy your stay with us and we all look forward to having another opportunity to welcome you in the not too distant future
Warmest Regrads,
Mandala Team!
The Mandala was a perfect hotel in bac ninh . Conveniently located with an amazing infinity pool and bar on the 7th floor. We were offered an upgrade and enjoyed the space this offered us. We slept so well and enjoyed the luxury of the fresh bedding . The pillows were like clouds . All staff at the Mandala were professional, friendly and always willing to help make our stay enjoyable.
Verified traveller
Stayed 20 nights in Nov 2019
Response from Will Nguyen on 25 Nov 2019
Dear Our Customers,
Thank you for taking the time to share your experience. Your kind comments about the hotel and the employees are highly appreciated. Our aim is to provide our guests with memorable experiences and I am delighted to learn that we were able to leave a positive impression.
We all look forward to having another opportunity to welcome you in the not too distant future.
Warmest Regards,
Mandala Team!
Dear Our Customer,
Warmest greeting from Mandala Hotel & Spa!
Thank you for taking the time to share your gracious comments with the Expedia.com community.
We are glad to know that you enjoyed your stay with us and that you were well looked after for the duration of your stay.
With this in mind we once again thank you for your feedback and we most certainly do look forward to welcoming you back to our hotel as our valued guest in the future.
Best Regards,
Mandala Team!
They charged me even tho I never set foot in this place. Very shady location your best bet is Indochina
Verified traveller
Stayed 3 nights in Jun 2019
Response from Will Nguyen on 15 Jul 2019
Dear Rosanne Rogel,
Warmest greeting from Mandala Hotel & Spa
First of all, thank you for your constructive words and I regret that you were not satisfied with your reservation. We have tried to explain to you, because your booking has violated Our hotel policy and expedia.
So we made an offer about the cancellation policy but you didn't accept it.
Once again, We're sorry for the distress this may have caused you and we always appreciate comments from guests so we can serve you better in the future.
Best Regards
Mandala Team
Dear Sir/Madam,Thank you very much for spending time to feedback about the service of Mandala Hotel & Spa Bac Ninh. We are very pleased that you had a good experience at the hotel. Your satisfaction is the motivation for us to strive every day.Wishing you lots of health, happiness and peace. We look forward to welcome you again in the near future.Best regards
6/10 Okay
Suchu
11 Aug 2023
Suchu
Stayed 1 night in Aug 2023
10/10 Excellent
Young Hoon
Business traveller
13 Jul 2023
Liked: Cleanliness, room comfort
매우 청결, 조식도 만족함
숙박시설은 매우 청결하고 좋았고, 아침 조식도 좋았음
그러나 박닌 시내까지 약간의 거리가 있어 택시로 박닌 시내까지 이동해야하는것 말 고는 매우 훌륭함
Young Hoon
Stayed 3 nights in Jul 2023
Response from Operation Manager on 1 Aug 2023
Dear Mr Young Hoon,Thank you very much for spending time to feedback about the service of Mandala Hotel & Spa Bac Ninh. We are very pleased that you had a good experience at the hotel. Your satisfaction is the motivation for us to strive every day.Wishing you lots of health, happiness and peace. We look forward to welcome you again in the near future.Best regards
10/10 Excellent
SEOKJOONG
29 Jun 2023
SEOKJOONG
Stayed 5 nights in Jun 2023
Response from Operation Manager on 1 Aug 2023
Dear Mr Seok Joong,Thank you very much for spending time to feedback about the service of Mandala Hotel & Spa Bac Ninh. We are very pleased that you had a good experience at the hotel. Your satisfaction is the motivation for us to strive every day.Wishing you lots of health, happiness and peace. We look forward to welcome you again in the near future.Best regards
8/10 Good
PEI-Wen
13 May 2023
PEI-Wen
Stayed 4 nights in May 2023
Response from Mandala Hotel & Spa Bac Ninh on 13 Jun 2023
Dear Mr Pei-Wen,Thank you very much for spending time to feedback about the service of Mandala Hotel & Spa Bac Ninh. We are very pleased that you had a good experience at the hotel. Your satisfaction is the motivation for us to strive every day.Wishing you lots of health, happiness and peace. We look forward to welcome you again in the near future.Best regards
10/10 Excellent
Janghu
Business traveller
6 Mar 2023
Liked: Cleanliness, room comfort
박닌에서 다닌 호텔 중 제일 청결했습니다. 위치가 외곽에 있는건 좀 아쉽네요.
Janghu
Stayed 6 nights in Feb 2023
Response from Mandala Hotel & Spa Bac Ninh on 7 Apr 2023
Dear Mr Janghu,Thank you very much for spending time to feedback about the service of Mandala Hotel & Spa Bac Ninh. We are very pleased that you had a good experience at the hotel. Your satisfaction is the motivation for us to strive every day.Wishing you lots of health, happiness and peace. We look forward to welcome you again in the near future.Best regards
Alles in Ordnung. Zimmer sind sehr sauber. Das Personal ist zuvorkommend und sehr freundlich. Hier wird man als Gast behandeln und nicht als Nummer. Das Hotel verdient Sterne. Ich verstehe nicht warum das Hotel keine Sterne hat
Gerold
Stayed 13 nights in Jan 2023
Response from Mandala Hotel & Spa Bac Ninh on 31 Jan 2023
Dear Mr/Ms Gerold,Thank you very much for spending time to feedback about the service of Mandala Hotel & Spa Bac Ninh. We are very pleased that you had a good experience at the hotel. Your satisfaction is the motivation for us to strive every day.Wishing you lots of health, happiness and peace. We look forward to welcome you again in the near future.Best regards
8/10 Good
JinHo
Business traveller
11 Sept 2022
Liked: Cleanliness, room comfort
굿
제작 묵은 박닌 호텔중에서 제일 나은듯 합니다.
JinHo
Stayed 6 nights in Sep 2022
10/10 Excellent
Weon Jik
Business traveller
1 Apr 2021
Liked: Cleanliness, room comfort
Weon Jik
Stayed 9 nights in Dec 2020
Response from Many thanks from Mandala Team on 5 May 2021
Dear Mr. Weon Jik,
Thanks so much for spending your valued time to give your good feedback on Expedia, Mandala team and i are delighted to have you with us and it would be great encouragement to us for our continuously great service delivery.
Once again, thank you very much and hope to see you in the not so for future at Mandala Hotel Bacninh.
With warm regards,
Kai,
Guest Service Manager.
Dear Mr Yin,
Warmest greetings from Mandala Hotel & Spa!
Thank you so much for your gracious compliments about the hotel and our team. It was our greatest pleasure to take care of you while you were in Bac Ninh! I am glad to hear that you enjoy your stay and that our team members were helpful. Take good care of yourself and we certainly look forward to welcoming you back to Mandala Hotel & Spa!
Best Regards,
Mandala Team
Dear Mr Yin,
Warmest greeting from Mandala Hotel & Spa!
Thank you very much for the great comments of your recent visit to our Hotel. We are very glad that you had a pleasant stay with us. Our appreciation again for sharing your experience, and we look forward to serving you in the future.
Best Regards,
Mandala Team
Dear Our Customer,
Warmest greetings from Mandala Hotel & Spa!
Thank you so much for your gracious compliments about the hotel and our team. It was our greatest pleasure to take care of you while you were in Bac Ninh! I am glad to hear that you enjoy your stay and that our team members were helpful. Take good care of yourself and we certainly look forward to welcoming you back to Mandala Hotel & Spa!
Best Regards,
Mandala Team!
8/10 Good
JUNGSEOB
Business traveller
28 Jan 2020
Liked: Staff & service, room comfort
JUNGSEOB
Stayed 5 nights in Jan 2020
Response from Will Nguyen on 3 Feb 2020
Dear Mr JungseoB,
Thank you for writing a review about your stay at Mandala Hotel Spa!
I am pleased to hear that you did enjoy your stay with us and we all look forward to having another opportunity to welcome you in the not too distant future
Warmest Regrads,
Mandala Team!
8/10 Good
Verified traveller
Business traveller
7 Jan 2020
Liked: Cleanliness, staff & service, room comfort
辦理入住時,等待時間久了些
Verified traveller
Stayed 1 night in Jan 2020
Response from Will Nguyen on 3 Feb 2020
Dear Customers,
Warmest greeting from Mandala Hotel & Spa!
hank you for your gracious compliments about the hotel and our team. I am glad to hear that you enjoy your stay and that our team members were helpful. Take good care of yourself and we look forward to welcoming you back to our Hotel.
Best Regards,
Mandala Team
Dear Seung Hyun,
Warmest greeting from Mandala Hotel & Spa!
Thank you very much for the great comments of your recent visit to our Hotel. We are very glad that you had a pleasant stay with us and you were satisfied with the amenities and services we have been able to provide our guests. Our appreciation again for sharing your experience, and we look forward to serving you in the future.
Warmest regards,
Mandala Team!
Dear Our Customer,
Warmest greeting from Mandala Hotel & Spa!
Thank you very much for the great comments of your recent visit to our Hotel. We are very glad that you had a pleasant stay with us and you were satisfied with the amenities and services we have been able to provide our guests. Our appreciation again for sharing your experience, and we look forward to serving you in the future.
Warmest regards,
Mandala Team!
출장으로 2일 숙박 하였는데 비교적 깨끗하고 직원분들도 매우 친절하여 기분좋게 지내다 갔습니다. 조식도 비교적 괜찮은 편이었습니다.
Kaesung
Stayed 2 nights in Dec 2019
Response from Will Nguyen on 3 Feb 2020
Dear Mr Kaesung,
Warmest greeting from Mandala Hotel & Spa!
Thank you very much for the great comments of your recent visit to our Hotel. We are very glad that you had a pleasant stay with us and you were satisfied with the amenities and services we have been able to provide our guests. Our appreciation again for sharing your experience, and we look forward to serving you in the future.
Warmest regards,
Mandala Team!
Dear Yueh,
Thank you for writing a review about your stay at Mandala Hotel Spa!
I am pleased to hear that you did enjoy your stay with us and we all look forward to having another opportunity to welcome you in the not too distant future
Warmest Regrads,
Mandala Team!
Dear Mr Kyung il,
Thank you for writing a review about your stay at Mandala Hotel Spa! I am pleased to hear that you did enjoy your stay with us and we all look forward to having another opportunity to welcome you in the not too distant future.
Warmest Regrads,
Mandala Team!
Dear Mr Eric,
Warmest greetings from Mandala Hotel & Spa!
Thank you so much for your gracious compliments about the hotel and our team. It was our greatest pleasure to take care of you while you were in Bac Ninh! I am glad to hear that you enjoy your stay and that our team members were helpful. Take good care of yourself and we certainly look forward to welcoming you back to Mandala Hotel & Spa!
Best Regards,
Mandala Team!
Dear Mr Hyeonguk,
Thank you very much for the great comments of your recent visit to our Hotel.
We are very glad that you had a pleasant stay with us and you were satisfied with the amenities and services we have been able to provide our guests.
Our appreciation again for sharing your experience, and we look forward to serving you in the future.
Warmest regards,
Mandala Team!
Dear Wei Chih,
Thank you very much for your stay at Mandala Hotel Spa Bac Ninh and for posting a great review on Hotels.com. We are delighted that you enjoyed your stay with us and that you were well looked after for the duration of your stay. It is always a pleasure to read such wonderful comments about our staff and service and we very much look forward to seeing you again for your next stay.
Best Regards,
Mandala Team!
Dear Mr Jae Mo,
Thank you very much for your stay at Mandala Hotel Spa Bac Ninh and for posting a great review on Expedia.com. We are delighted that you enjoyed your stay with us and that you were well looked after for the duration of your stay. It is always a pleasure to read such wonderful comments about our staff and service and we very much look forward to seeing you again for your next stay.
Best Regards,
Mandala Team!
Very comfortable, affordable price and excellent breakfast.
JUI-CHNAG
Stayed 6 nights in Oct 2019
Response from Will Nguyen on 4 Nov 2019
Dear Jui-Chnag,
Wamest greeting from Mandala Hotel & Spa!
Thank you for choosing Mandala Hotel & Spa as your accommodation in the recent visit to Bac Ninh and taking your valuable time to share your experience on Expedia.com We are excited to read that you appreciated our amenities, service and location. Your review will be shared among our team in order to encourage them to continue working effectively. Thank you once again for your kind words and we look forward to serving you again on your next trip to Bac Ninh.
Best Regards,
Mandala Team!
Dear Customer,
Warmest greeting from Mandala Hotel & Spa!
Thank you for taking the time to share your gracious comments with the Expedia community. We are glad to know that you enjoyed your stay with us and that you were well looked after for the duration of your stay. We look forward to welcoming you back to Mandala Hotel Spa bac Ninh again in the very near future.
Best Regards,
Mandala Team
Dear Customer,
Thank you for taking the time to share your gracious comments with the Expedia.com community. We are glad to know that you enjoyed your stay with us and that you were well looked after for the duration of your stay. We look forward to welcoming you back to Mandala Hotel Spa bac Ninh again in the very near future.
Best Regards,
Mandala Team
Dear Our Customers,
Thank you for taking the time to share your experience. Your kind comments about the hotel and the employees are highly appreciated. Our aim is to provide our guests with memorable experiences and I am delighted to learn that we were able to leave a positive impression. We all look forward to having another opportunity to welcome you in the not too distant future.
Warmest Regards,
Mandala Team!
Dear Our Customer,
Thank you very much for staying with us and taking time to share your generous feedback which is very important for us to assess our performance and we will certainly look forward to welcoming you back with us soon.
Best Regards,
Mandala Team
I stay in this hotel in repeat as I was satisfied before
Verified traveller
Stayed 14 nights in Jun 2019
Response from Will Nguyen on 3 Sept 2019
Dear Customers,
Warmest greeting from Mandala Hotel & Spa!
Thank you for taking the time to share your experience. Your kind comments about the hotel and the employees are highly appreciated.
Our aim is to provide our guests with memorable experiences and I am delighted to learn that we were able to leave a positive impression.
We all look forward to having another opportunity to welcome you in the not too distant future.
Best Regards
Mandala Team
Dear Young Won Mr,
Thank you for having taken the time to write such a positive review regarding your visit to Mandala Hotel & Spa
All the team was pleased when knowing that you enjoyed the stay with us and all our facilities and that you did share your thoughts with other Hotels.com users. It was an absolute pleasure to have you with us.
Warmest regards,
Dear Mr Young Won,
Thank you for having taken the time to write such a positive review regarding your visit to Mandala Hotel & Spa
All the team was pleased when knowing that you enjoyed the stay with us and all our facilities and that you did share your thoughts with other Hotels.com users. It was an absolute pleasure to have you with us.
Once again, thank you and we hope to have chance to welcome you back to Our Hotel in near future.
Warmest regards,
it was great but only I had problem to enjoy eating around the hotel. all the service and support was perfect. The hotel facility was well arranged.
Verified traveller
Stayed 10 nights in Jun 2019
Response from Will Nguyen on 3 Sept 2019
Dear Customers,
Thank you for sharing with us your last visit to Mandala Hotel & Spa Bac Ninh
We are glad to know that you had enjoyed our hotel facilities and satisfied with our staff.
We hope to have another opportunity welcoming you back!
Best Regard
Mandala Team