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Mercure Avignon TGV Hotel et Spa

4.0 star property
Discover a charming eco-certified retreat at Mercure Avignon Gare TGV. Enjoy local flavors at LES GUSTAVES and relax in the peaceful garden.

Choose dates to view prices

Mercure Avignon Gare TGV offers an eco-certified retreat near the lively Avignon Festival. Guests can enjoy the peaceful garden setting or sip coffee at the on-site café. The property features restorative spa treatments and convenient dining at LES GUSTAVES restaurant.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is RM388
RM452 total
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 1 Double Bed

9.2 out of 10
Wonderful
(28 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Single Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, Multiple Beds, Balcony

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, Multiple Beds, Balcony

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Privilege, Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Privilege, Room, 1 Double Bed

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed with Sofa bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 Double Bed with Sofa bed, Balcony

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
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About the area

Located in Quartier Ouest, a neighbourhood in Avignon, Mercure Avignon TGV Hotel et Spa is near a train station and near theme parks. Avignon Festival and Collection Lambert are cultural highlights, and some of the area's popular attractions include WAVE ISLAND and Spirou Provence Park. Place de l'Horloge and Musée du Petit Palais are two other places to visit that come recommended. Visit our Avignon travel guide
Map
2 rue Mère Térésa, Avignon, Provence - Alpes - Cote d'Azur, 84000

What's nearby

  • Festival d'Avignon
    Avignon Festival
    11 min drive - 3.2 km
  • Palais des Papes which includes heritage architecture and heritage elements
    Palais des Papes
    16 min drive - 4.2 km
  • Parc de l'Abbaye Saint-Ruf
    8 min drive - 2.8 km
  • Place de l'Horloge
    12 min drive - 3.2 km
  • Spirou Provence Park
    31 min drive - 26.3 km

Getting around

  • Avignon TGV Station
    11 min walk
  • Avignon (AVN-Caumont)
    18 min drive

Restaurants

  • La Treille
    7 min drive
  • McDonald's
    6 min walk
  • Le Domus
    6 min drive
  • Bèou Bistrot
    11 min drive
  • L Assiette A Roulette
    5 min drive

About this property

Mercure Avignon TGV Hotel et Spa

Upscale family-friendly hotel near Avignon Festival
Located close to Collection Lambert and Place de l'Horloge, Mercure Avignon TGV Hotel et Spa provides a terrace, shopping on-site and a coffee shop/cafe. Treat yourself to a massage at the on-site spa. The on-site Regional cuisine restaurant, LES GUSTAVES, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and an arcade/games room.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool along with cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and an electric car charging station
  • Babysitting (surcharge), coworking spaces and a vegetable garden
  • Guest reviews speak highly of the helpful staff
Room features
All 113 rooms feature comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with premium channels
  • Free infant beds, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free secured self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • LES GUSTAVES

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room cot
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,832 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 19 per person
  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for on-site payments
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 15 May to 15 October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Kyriad Avignon
Kyriad Avignon Courtine Gare
Kyriad Courtine Gare
Kyriad Courtine Gare Hotel
Kyriad Courtine Gare Hotel Avignon
Kyriad Avignon Courtine Gare Hotel
Kyriad Avignon Courtine Gare Tgv Hotel Avignon
Kyriad Avignon Courtine Gare
Mercure Avignon Gare TGV Hotel
Mercure Avignon Gare TGV Avignon
Mercure Avignon Gare TGV Hotel Avignon

Frequently asked questions

Does Mercure Avignon TGV Hotel et Spa have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Mercure Avignon TGV Hotel et Spa?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Mercure Avignon TGV Hotel et Spa on 6 Apr 2026 start from RM388, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Avignon TGV Hotel et Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Mercure Avignon TGV Hotel et Spa?

Self-parking is free at this property.

What time is check-in at Mercure Avignon TGV Hotel et Spa?

Check-in start time: 3:00 PM; check-in end time: 5 AM. Late check-in is available during limited hours.

What time is check-out at Mercure Avignon TGV Hotel et Spa?

Checkout is at noon.

Where is Mercure Avignon TGV Hotel et Spa located?

This family-friendly Avignon hotel is located in Quartier Ouest, within 3 mi (5 km) of Collection Lambert, Avignon Festival and Pont Saint-Bénézet. Place de l'Horloge and Musée du Petit Palais are also within 3 mi (5 km). Avignon TGV Station is 11 minutes by foot and Avignon (XZN-Avignon TGV Train Station) is 11 minutes.

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Reviews

Mercure Avignon TGV Hotel et Spa Reviews

8.4

Very good

8.6

Cleanliness

7.0

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 317 out of 774 reviews
Rating 8 - Good. 299 out of 774 reviews
Rating 6 - Okay. 112 out of 774 reviews
Rating 4 - Poor. 31 out of 774 reviews
Rating 2 - Terrible. 15 out of 774 reviews

Reviews

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant surprise…cheerful staff, fun bar and dining area. We didn’t feel like going out for dinner, so enjoyed the entrecôte and swordfish, well prepared, at the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room with the bunk beds was great, very clean, very friendly reception at the hotel. On-site parking and located very close to city centre, so very accessible also. Great value for money and made our stay easy and relaxing.
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very modern, clean and safe, only convenient for Avignon TGV, nothing nearby, no restaurants, shops, sites or entertainment nearby. Suggest hotel offers a shuttle service between hotel and Avignon TGV.
Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a restaurant with good food and wine.
Stayed 1 night in Aug 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a comfortable stay here and enjoyed using the spa area which is discounted for hotel guests. Staff were friendly and helpful. This is the perfect place to stay before an early morning TGV trip.
Stayed 1 night in Oct 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Close to railway station. Friendly staff with good english.
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We'd stay here again

Clean room with friendly people.
Stayed 1 night in Sep 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed being close to Avignon Gare TGV. Staff was very helpful.
Stayed 2 nights in May 2024

10/10 Excellent

Timothy

Liked: Cleanliness, property conditions & facilities
We slept well, comfortable beds, quiet, and dark. Restaurant was good.
Stayed 1 night in May 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff.
Stayed 1 night in Sep 2023

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An overnight stay was great.

Clean and tidy and new hotel close to TGV. breakfast looked good bu at 19 Euro rather high. Easy to drive to.
Stayed 1 night in Oct 2023

10/10 Excellent

JUNG MIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night so we can catch train early morning. Modern and clean hotel. No complaints

10/10 Excellent

Gennady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night because of proximity to TGV. Hotel is modern, very clean, staff is attentive and polite. Highly recommend if you need to be close to the train station.
Stayed 1 night in Oct 2023

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful. Fine place to stay if you are taking the TGV the next day and want to be within walking distance of the station
Stayed 1 night in Jun 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service
Great, convenient and solid service.
Stayed 1 night in May 2024

10/10 Excellent

YuChun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The hotel has a parking lot, is very close to the TGV station, and the bed in the room was very comfortable. The front desk were always friendly and welcoming. It was excellent value for the price!
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel very clean and updated. Especially loved the number of outlet’s available which may be minor but is a problem when you only have a few and not able to charge phone at bedside
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fanrastic service from the reception. Thank you for your kindness and quick help!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprising.

I really liked this hotel.It was comfortable, modern and clean. The downstairs area has been so well designed it is essentially one very large room but divided into reception, bar and restaurant. It was very inviting and the food was so good in the restaurant too. highly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friend enjoy staff and a lovely hotel to stay in. Great easy parking so would definitely recommend this hotel when visiting Avignon when driving.
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel convent for the TGV
Stayed 1 night in Sep 2025

10/10 Excellent

Cathy

Liked: Amenities, property conditions & facilities
The bus to the old town is right on the front of the hotel, very convenient.
Stayed 1 night in Jul 2025

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Jun 2024

10/10 Excellent

Yuanxin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, everyone was so nice! Would stay again!
Stayed 2 nights in Aug 2023