"Outstanding! Excellent location and wonderful spa experience. I’m always wary of indoor pools as I hate chlorine smell, but the pool here is magnesium and was lovely! Beds were the comfiest we have experienced in a long time and the staff were so friendly and accommodating. Thank you very much "
"I never leave reviews but this hotel is now my favorite hotel. It is so warm, the staff is i creditable, the massage therapist is the best, the front desk was so helpful, the dinning staff are better than the best restaurants in the U.S., house keeping os the best I have every seen, and Marco in the bar is my new best friend. I wish I could have stayed longer. They are the beat and I look forward to my next visit. Do yourself a favor and book this place for you next vacation."
"Food was excellent with a good variety over the 7 days we were here. The spa is incredible after a day skiing. The service was hit and miss. Our waiter was great but the night he was off the substitute waitress was terrible. We experienced two eye rolling moments, from the staff!! Once when they brought an incorrect water bottle. The second time on checkout at reception. We had paid €70 to use the spa after checkout (11am) and our airport transfer 2:45pm. They said they had run out for bathrobes for the Spa and asked us to go back to our apartment to get ours however we informed them that our robes in the apartment were on the floor of the bathroom so they were wet. (As reception asked us to do 2 days earlier when I booked the Spa) eyes rolled again.
The lady in the lounge bar was excellent and made great cocktails with very friendly service.
Despite the occasional service hiccups we’d defiantly come back. "