Le Cise, The Originals Relais

3.0 star property
Family beach fun and outdoor pool

Choose dates to view prices

At Le Cise, The Originals Relais, you can look forward to an adjacent golf course, a terrace and a garden. Indulge in a body scrub, a facial and a body treatment at the on-site spa. Be sure to enjoy a meal at the on-site French cuisine restaurant. In addition to a playground and a bar, guests can connect to free in-room WiFi.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is RM874
RM976 total
includes taxes & fees
31 Jan - 1 Feb

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Room options

Available filters for rooms
Showing 10 of 10 rooms

Classic Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Heating
Fridge
LED TV
Hairdryer
Bathrobes
Rainfall showerhead
Free bottled water
  • 38 sq m
  • Sleeps 2
  • 1 Double Bed

Lodge Beau Site

Highlights

Soundproofed
Heating
Fridge
LED TV
Hairdryer
Bathrobes
Rainfall showerhead
Free bottled water
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, Sea View

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Fridge
LED TV
Hairdryer
Bathrobes
Rainfall showerhead
Free bottled water
  • 24 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Junior Suite

Highlights

Soundproofed
Heating
Fridge
LED TV
Hairdryer
Bathrobes
Rainfall showerhead
Free bottled water
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

Panoramic Suite, Sea View

Highlights

Soundproofed
Heating
Fridge
LED TV
Hairdryer
Bathrobes
Rainfall showerhead
Free bottled water
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Panoramic Suite, Private Pool, Sea View (Emilie)

Highlights

Soundproofed
Private pool
Heating
Fridge
LED TV
Hairdryer
Bathrobes
Rainfall showerhead
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Superior Double Room (Panoramic view)

Highlights

Soundproofed
Heating
Fridge
LED TV
Hairdryer
Bathrobes
Rainfall showerhead
Free bottled water
  • 35 sq m
  • Beach view
  • Sleeps 2
  • 1 Double Bed

Suite (Hirondelle)

Highlights

Soundproofed
Heating
Fridge
LED TV
Hairdryer
Bathrobes
Rainfall showerhead
Free bottled water
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed

Suite Hirondelle 4 pax

Highlights

Soundproofed
Heating
Fridge
LED TV
Hairdryer
Bathrobes
Rainfall showerhead
Free bottled water
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Les Hirondelles-appartement

Highlights

Soundproofed
Heating
Kitchen
Fridge
Dishwasher
LED TV
2 bedrooms
Private bathroom
  • 65 sq m
  • 2 bedrooms
  • Park view
  • Sleeps 4
  • 2 Queen Beds
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About the area

Map
Route De La Plage, Bois De Cise, Ault, Somme, 80460

What's nearby

  • Bowl in cafe - 5 min drive - 4.7 km
  • MusĂ©e Louis-Philippe - 6 min drive - 5.4 km
  • Théùtre du ChĂąteau - 6 min drive - 5.4 km
  • Mers les Bains Equitation - 8 min drive - 6.3 km
  • Mers-les-Bains Beach - 9 min drive - 6.9 km

Getting around

  • Eu Station - 10 min drive
  • Lille (LIL-Lesquin) - 136 min drive

Restaurants

  • â€ȘLa Belle Plage - ‬10 min drive
  • â€ȘOne Coffee CafĂ©-Brunch - ‬10 min drive
  • â€ȘHĂŽtel Restaurant le cise - ‬1 min walk
  • â€ȘRestaurant les Mouettes - ‬9 min drive
  • â€ȘBurger King - ‬6 min drive

About this property

Le Cise, The Originals Relais

Family-friendly hotel by the ocean
At Le Cise, The Originals Relais, you can look forward to an adjacent golf course, a terrace and a garden. Treat yourself to a body scrub, a facial or a body treatment at the on-site spa. Be sure to enjoy a meal at the on-site French cuisine restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and a bar.
You'll also find perks such as:
  • An outdoor pool
  • Buffet breakfast (surcharge), bike hire and babysitting (surcharge)
  • Barbecues, free newspapers and a banquet hall
  • A front desk safe, 2 meeting rooms and smoke-free property
Room features
All guest rooms at Le Cise, The Originals Relais include perks, such as laptop-compatible safes and bathrobes, in addition to amenities, such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Rainfall showers, baths or showers and free toiletries
  • LED TVs with satellite channels
  • Fridges, childcare services and heating

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 9-hole adjacent golf course
  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 538 square feet of conference space

Outdoors

  • Barbecue grill
  • Garden
  • On the bay
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:30 PM
Early check-in subject to availability
Early check-in fee: EUR 50
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 10, per pet, per night, plus a deposit of EUR 500 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 300 per accommodation, per stay
  • A tax is imposed by the city: EUR 1.54 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Pet deposit: EUR 500 per stay
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Relais Silence Cise
Relais Silence Cise Ault
Relais Silence Cise Hotel
Relais Silence Cise Hotel Ault
Le Cise The Originals Relais
Le Cise, The Originals Relais Ault
Le Cise, The Originals Relais Hotel
Le Cise, The Originals Relais Hotel Ault
Le Cise The Originals Relais (Relais du Silence)

Frequently asked questions

Does Le Cise, The Originals Relais have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Le Cise, The Originals Relais?

As of 2 Jan 2026, prices found for a 1-night stay for 2 adults at Le Cise, The Originals Relais on 31 Jan 2026 start from RM 873.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Le Cise, The Originals Relais pet-friendly?

Yes, pets are allowed at this property. There's a deposit of EUR 500 per stay and a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Le Cise, The Originals Relais?

This property doesn't offer parking.

What time is check-in at Le Cise, The Originals Relais?

Check-in start time: 4:00 PM; check-in end time: 9:30 PM. Early check-in is available for a fee of EUR 50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Le Cise, The Originals Relais?

Checkout is at noon.

Where is Le Cise, The Originals Relais located?

This family-friendly Ault hotel is located on the waterfront, within 3 mi (5 km) of Mers-les-Bains Beach, Mini Golf Mers les Bains and Mers les Bains Equitation. Traditions Verrieres Museum is 3 mi (4.9 km) away.

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Reviews

Le Cise, The Originals Relais Reviews

8.2

Very good

8.6

Cleanliness

9.6

Location

8.0

Staff & service

8.4

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 60 out of 139 reviews
Rating 8 - Good. 46 out of 139 reviews
Rating 6 - Okay. 20 out of 139 reviews
Rating 4 - Poor. 10 out of 139 reviews
Rating 2 - Terrible. 3 out of 139 reviews

Reviews

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could be more hygienic 😱

Great hotel/restaurant and fab bedroom One downside the toilet cistern wouldn’t stop all night!!😱 also horrid smell from the loo.. (reported to receptionist- didn’t seem to concerned! Also €25 for a buffet breakfast was a tap expensive
Fish n chips 👍
Apple crumble 👍
Wine ÂŁ25 37.5 cl
Ceviche 😝
Stayed 1 night in Nov 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Away

Sea view was marginal, reread the literature and you need the "panoramic view". Our view was between two buildings....... Otherwise it is a nice hotel with friendly staff and great food. Note that mobile internet signal was poor and the WiFi was next to useless, apparently it was the weather....... Our weather was poor so not too much to do but in good weather it must be great to explore the area, the valley down to the hotel has many wonderful
Stayed 1 night in Dec 2022

4/10 Poor

Mirza

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not for disabled or vegetarians

Overall, poor late check-in experience, with staff expecting us to find a building 300m away and go to 2nd floor looking for a room, ourselves, until I demanded someone show us to the room. The room was only occupied room in an otherwise empty property, with run-down and old apartment, fixtures and fittings. security door was also not working properly and held open with a bar. Staff were not responsive during the restaurant, with expansive French food, with little/no choice for vegetarian options, save for a Thai dish. Breakfast was also expansive, but location was good (on cliff to English Channel) and about 70miles from Calais.
Stayed 1 night in Jul 2023

6/10 Okay

Victor

Liked: Cleanliness, staff & service, room comfort

Déception par rapport au tarif

Belle localisation, chambre avec "vue panoramique" bouchée par les arbres. Pas de droit d'accÚs à la piscine (que l'on voit sur les photos) qui est réservée à priori pour ceux qui auraient réservé la partie villa? Machine à café qui n'était pas fonctionnelle. Et pour finir une odeur d'humidité dans la salle de bain car pas de VMC ou d'aération directe. Néanmoins, nous avions bien été accueillis, c'est dommage que que les prestations ne soient pas à la hauteur du tarif de la chambre.
Stayed 1 night in Aug 2025

8/10 Good

Aurelie

Liked: Cleanliness
L'accueil est trĂšs sympatique. Le site est trĂšs beau (proche de la mer), dans le bois. Calme assurĂ©. On a tres bien dormi. Le lodge n'est pas au mĂȘme endroit que l'accueil donc prĂ©voir de la marche ou de prendre la voiture pour le petit-dĂ©jeuner. Au niveau de l'hĂ©bergement il y a de la maintenance Ă  prĂ©voir: porte d'entrĂ©e et portes-fenĂȘtres trĂšs dures Ă  fermer, la protection du jacuzzi et du bain n'est plus automatique donc prĂ©voir d'ĂȘtre 2 pour pousser manuellement. Enfin certains couverts Ă©taient sales pour le petit-dĂ©jeuner. Plus de soin Ă  apporter lors de la prĂ©paration de la salle.
Stayed 1 night in Aug 2025

6/10 Okay

pascal

Liked: Cleanliness, staff & service
Disliked: Room comfort
Bonjour, nous sommes déçus. Le cadre est magnifique mais l hĂŽtel nous a déçu. L accueil Ă©tait trĂšs sympathique, mais la chambre Ă©tait en dessous de nos attentes : pas de clim avec 35 ° . Trop chaud pour dormir dans une piĂšce oĂč la tempĂ©rature est bien montĂ©e. DĂ©co avec des rideaux plastifiĂ©s pour la penderie .. idem pour les fenĂȘtres. Nous n avons jamais pu rĂ©gler la tempĂ©rature de l eau pour la douche. Pas de miroir devant le lavabo. Une fenĂȘtre sur la porte sans possibilitĂ© d occulter la lumiĂšre. Autant dire qu'il faisait jour tĂŽt dans la piĂšce. Cela n aide pas pour dormir. DĂ©jĂ  qu on subissait la chaleur. Des fenĂȘtres oscillo battantes permettraient d aĂ©rer un peu sans empĂȘcher de tirer les rideaux.mais le plastique empĂȘche l air de circuler.... Le petit dej est trĂšs bien mais l ergonomie de la zone de self n'est pas adaptĂ©e c est dommage.
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellente situation et accueil impeccable

Bel hĂŽtel, trĂšs propre, excellente restauration et offre une trĂšs belle vue sur l’ocĂ©an. Un hĂŽtel trĂšs agrĂ©able, mĂȘme pour une simple nuit. Ça change des chaĂźnes d’hĂŽtel ! Bravo !
Stayed 1 night in Mar 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A l'arrivée problÚme avec notre chambre qui n'était plus disponible. Nous avons été surclassé avec une une vue fantastique sur la mer.
Stayed 1 night in Feb 2025

10/10 Excellent

Eri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
trÚs bon restaurant ça marche trÚs bien ! picine est trÚs agréable !!
Stayed 1 night in Jun 2024

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
FĂŒr eine Nacht zum Preis von 220€ war die Unterkunft viel zu billig ausgestattet und aus der Mode, keine Klima, TĂŒrlinke defekt, Toilettenpapierhalter defekt. Insgesamt alte Ausstattung
Stayed 2 nights in Jul 2024

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities
Un cadre exceptionnel
Stayed 2 nights in May 2024

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities
Nous avons fortement apprécié le calme de notre logement .
Stayed 2 nights in May 2024

10/10 Excellent

Florine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merveilleux sĂ©jour ! Équipe au top !

Rien à dire tout était parfait !
Stayed 2 nights in Oct 2023

4/10 Poor

Patricia

Disliked: Property conditions & facilities

TrÚs décevant

Alors que nous nous attendions Ă  un sĂ©jour agrĂ©able, au vu des commentaires trĂšs positifs, il a Ă©tĂ© au final trĂšs dĂ©cevant. ArrivĂ©es Ă  la rĂ©ception nous sommes accueillies par une jeune femme trĂšs sympathique, qui un peu dĂ©semparĂ©e, s'excuse car elle n'est lĂ  que depuis 1 semaine. En effet, un mot avait Ă©tĂ© laissĂ© pour nous changer de chambre ainsi que nous faire payer le sĂ©jour dĂšs l'arrivĂ©e (au lieu de la fin) : Ă©videmment, elle ne savait pas comme s'y prendre. Nous avions spĂ©cifiĂ© une chambre avec vue sur mer, mais nous avons Ă©tĂ© dĂ©placĂ©es dans une chambre dans un bĂątiment en forĂȘt. Cette nouvelle chambre, pas aĂ©rĂ©e depuis longtemps, Ă©tait trĂšs mal Ă©clairĂ©e : car composĂ©e d'une seule fenĂȘtre ... donnant sur la forĂȘt. Le froid humide de la chambre a Ă©tĂ© impossible Ă  faire partir et nous a menĂ©s toutes Ă  un rhume. Le bain "jacuzzi" dont nous avions si hĂąte a Ă©tĂ© Ă©galement dĂ©cevant, car non seulement il n'y avait pas de savon prĂ©vu, mais dĂšs son activation, une odeur d'Ă©gout s'en est Ă©chappĂ©. Je pourrai Ă©galement continuer et Ă©crire sur les saletĂ©s trouvĂ©es sous les lits, mais nous avions dĂ©jĂ  compris qu'Ă  part les lits prĂ©parĂ©s, le mĂ©nage n'avait pas Ă©tĂ© fait, et personne n'Ă©tait venu dans cette chambre depuis quelque temps ... Point positif : le restaurant. Le chef est excellent et se donne de la peine pour la prĂ©sentation. Point nĂ©gatif : suite Ă  cette dĂ©ception, nous avons carrĂ©ment mis fin Ă  nos vacances et nous sommes rentrĂ©es chez nous.
Stayed 1 night in Sep 2023

10/10 Excellent

Anne-Dominique

Liked: Amenities
TrĂšs calme, personnel trĂšs aimable et attentif. TrĂšs bon emplacement
Stayed 1 night in Sep 2023

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cadre trÚs agréable (vue sur les falaises) ; restaurant appréciable ; bonne literie. Chambre spacieuse Petits bémol concernant les poubelles stockées à l'entrée de l'hÎtel dont l'odeur est plus que dommageable en passant à cÎté + prix petit déjeuner trÚs cher
Stayed 1 night in Aug 2022

10/10 Excellent

Magali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Endroit trÚs calme avec une vue magnifique. Chambre trÚs propre et superbe. Personnel trÚs gentil et à l'écoute. Repas et petit déjeuner parfaits. Je recommande, pour passer un moment magique !
Stayed 1 night in Aug 2022

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TrĂšs bel hĂŽtel mais un peu embĂȘtant pour le stationnement

Stayed 1 night in Aug 2022

8/10 Good

jean luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Week-end au Treport

Excellent week-end, hÎtel et environnement trÚs sympa, prix du menu enfants un peu trop élevé.
Stayed 1 night in Jul 2022

8/10 Good

Edwin

Liked: Staff & service, room comfort

Tolle Lage

Sehr nettes Personal. Gutes FrĂŒhstĂŒcksbuffet. Haus Hirondelles etwas in die Jahre gekommen.
Stayed 7 nights in Jun 2022

6/10 Okay

Anne laure

Liked: Room comfort
Tres bon séjour (juste l'etat des vitres a refaire...choquant de l'extérieure !chambre 31!!)
Stayed 1 night in Apr 2022

4/10 Poor

ANGELIQUE

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

TrÚs décevant.

DĂ©cevant
 Insonorisation des chambres Ă  revoir ProblĂšmes de douche Pas de menus enfants dans le restaurant Lits qui grincent FacturĂ© deux fois Ă  la fin du sĂ©jour Point positif seulement pour le petit dĂ©jeuner facture tout de mĂȘme 25€ / personne Personnel plus que moyen Bref une expĂ©rience trĂšs trĂšs dĂ©cevante dans cet hĂŽtel.
Stayed 2 nights in Dec 2021

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe hÎtel au bord de la falaise, grand choix de chambre, trÚs bon resto sur place et un grand choix de soins proposés. TrÚs bon accueil et bon service. Magnifique
Stayed 1 night in Dec 2021

10/10 Excellent

olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 jours trĂšs calme et tranquille

Bungalow 45 pendant 3 jours 2 nuits en amoureux. TrĂšs beau sĂ©jour calme et reposant dans cet hĂŽtel qui se situe dans un endroit merveilleusement retirĂ© : Le bois de Cise. TrĂšs bien pour les amateurs de randonnĂ©es, il permet de se positionner non loin de la Baie de Sommes (St Valerie et Le Crotoy) et proche de Le TrĂ©port et de Mers les Bains. Le petit dĂ©jeuner est trĂšs bien et copieux limite Brunch. Le carte du restaurant pour le dĂźner ne nous a pas inspirĂ©e. Ne pas s'offusquer du fait d'ĂȘtre positionner dans un bĂątiment secondaire. Ils ont tous leur charme. Nous le notre Ă©tait comme une petite boĂźte Ă  bijoux devant une vue magnifique.
Vue de la fenĂȘtre
Vue du Bungalow
Stayed 2 nights in Nov 2021

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Accueil déplorable

Nous avons Ă©tĂ© trĂšs déçues de notre passage dans cet hĂŽtel. Nous avons eu droit aux bruits de marteau piqueur juste devant la porte de notre chambre le matin. Sachant qu'il y avait des travaux, on aurait peut ĂȘtre pu nous loger ailleurs ou alors il aurait Ă©tĂ© prĂ©fĂ©rable de ne pas proposer Ă  la rĂ©servation ces chambres. Nous avons dĂ» charger les valises dans la voiture rapidement et partir car visiblement, nous gĂȘnions. Vu le prix des chambres c'est vraiment limite. Ce n'est pas parce-que nous venons hors saison que nous n'avons pas droit de venir pour nous reposer. Lorsque nous avons rendu les clĂ©s, nous avons eu la surprise de voir qu'on nous demandait de rĂ©gler les petits dĂ©jeuner (50 euros tout de mĂȘme) , que nous n'avions pas pris. La gĂ©rante est alors arrivĂ©e, peu aimable et nous a demandĂ© : " ĂȘtes vous sĂ»res de ne pas les avoir pris ?" Que veut dire cette question ? Une organisation diffĂ©rente permettrait d'Ă©viter ce genre de sous entendus plus que fĂącheux. Nous adorons l'environnement de cet hĂŽtel mais l'accueil dĂ©plorable fait que nous ne reviendrons pas. J'ai sĂ©journĂ© dans de nombreux hĂŽtels et je n'ai jamais Ă©tĂ© traitĂ©e ainsi, mĂȘme dans des hĂŽtels peu chers. L'environnement et la dĂ©co des chambres ne fait pas tout. Un peu d'amabilitĂ© pour ceux qui font vivre votre Ă©tablissement ne serait pas de trop
Stayed 1 night in Oct 2021