Castles in Aubrac - Carladez et Viadène

"Spa concept is all show. Looks good on brochures and in photos but lacks functionality. No hot water, hydrotherapy jets weak. Confusing layout. Misses the “Ahaaa” in relaxation. "

"Spacious rooms, beautiful new pool, breakfast okay. Check out at 11am. Characterful building. No air con in rooms, fans were unavailable from reception. Lovely attentive staff but need more staff on site. Dining area needs updating. Overall good value for money. Hotel has huge potential to become 5* with investment."

"Good services and staff, nice bedroom and clean bathroom, excellent breakfast. The restaurant serves good food with a decent price and a nice view of the river. We would give a 5 stars if they provide a small refrigerator and a coffee maker in room."

"Excelllent over-the-phone service prior to check-in, reliable out-of-hours access (this is gold dust having been let down badly by a competitor just around the corner before), very comfortable room. Highly recommended. Once again, having had previously awful experiences, this hotel was excellent on all the metrics which count. Thank you!"

"We booked at the last minute because another property fell through. While very simple, Brit Hotel was a wonderful surprise. Quiet, friendly and helpful staff, and one of the best breakfasts we had while in France. We loved the emphasis on local products. A great stay."

"The twin bed was comfortable. The bathroom was updated and clean. The room carpets dirty with crumbs. The young woman who checked us in was lovely. The woman who checked us out was not friendly, not busy and still unfriendly. We seemed to be the only guests at hotel but they put us in a room with zero views of anything but a grey wall. "

"Friendly staff. Quick and easy to check in. Private car parking. Lovely room and bathroom. Have everything we need for a one night stay. Would recommend."

"La persona que nos atendió en la recepción , súper amable , buen parqueo , tiene un boliche al lado para divertirse. Buena opción para los que viajan en carro "

"A friendly and helpful welcome to the Hotel and soon booked into our room and explained where to park our vehicle once we had unloaded. The hotel has a very traditional feel downstairs, charming. The corridors and the rooms themselves were decorated in a very dark scheme, which even with the lights on was a little difficult to always see well. The room was large and comfortable although the bathroom was clean it was a little dated in design. The hotel restaurant was excellent with a lovely evening meal. Not the cheapest in town, but excellent quality and again, very friendly staff. "