All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We liked the location of this hotel and it’s facilities.
We were disappointed that there was a lack of communication between Ebookers and the hotel as they said that we needed to pay for breakfast when it was already included. I was 30mins in my mobile trying to sort it out. I am awaiting a charge from my mobile company for this unnecessary call.
Champions bar was great the manager there made me feel very welcome and the staff were also very attentive.. if ever in Atyrau you must stay here and visit Champions
hotel failed to get us a taxi despite pre-booking. Luckily it didn't make us too late. However, the taxi that arrived was far and away the lowest quality we have used in this town.
Great business hotel in centre of town. Very helpful staff.
Verified traveller
Stayed 1 night in Jun 2018
6/10 Okay
Verified traveller
3 Dec 2017
Liked: Cleanliness, room comfort
The room rate is high but ordinary services and facility in this hotel. The hot water flow is small when taking shower.
Verified traveller
Stayed 4 nights in Nov 2017
10/10 Excellent
Francesco, Reggio Emilia
30 Jul 2014
Liked: Cleanliness, staff & service, room comfort
buono, pulito, comodo...ma un po troppo caro
sono anni che vado in questo albergo ed anche se ci sono alternative a buon mercato, sin'ora ho sempre soggiornato al Renaissance. Ritengo il costo un po troppo esagerato rispetto al servizio ma certamente è comodo a tutto....