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Reviews of SpringHill Suites by Marriott Atlanta Downtown

3 out of 5
SpringHill Suites by Marriott Atlanta Downtown
239 Ivan Allen Jr Blvd NW, Atlanta, GA

Reviews

8.4

Very good

Rating 10 - Excellent. 560 out of 1002 reviews" "
Rating 8 - Good. 218 out of 1002 reviews" "
Rating 6 - Okay. 106 out of 1002 reviews" "
Rating 4 - Poor. 55 out of 1002 reviews" "
Rating 2 - Terrible. 63 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk manager Ruby was amazing!! She responded to all requests in a timely manner and was able to give recommendations on things to do in the area
Stayed 2 nights in Apr 2024

6/10 Okay

Cecelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Donna

Travelled with partner
At the Georgia Aquarium. In the heart of Downtown. Clean quiet rooms. Friendly staff. Highly recommend.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hotel, lobby, breakfast is what we needed.
Stayed 2 nights in Mar 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to good restaurants and the Georgia aquarium.
Stayed 1 night in Mar 2024

10/10 Excellent

Maxime

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

NTSHONA, COLUMBIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Mar 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and friendly
Stayed 2 nights in Apr 2024

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay!!
Stayed 3 nights in Apr 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All in all a good hotel for the price, only two complaints are the only parking is 40 dollars a day and it’s valet only so you do not have access to your car. The other is the amount of homeless people in the area you can not enjoy the park area after 6ish a clock without being harassed for money.
Stayed 3 nights in Apr 2024

10/10 Excellent

Marta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Walkable to some touristic areas
Stayed 2 nights in Apr 2024

10/10 Excellent

Liana

Travelled with family
Liked: Property conditions & facilities
Most convenient to visit the aquarium
Stayed 2 nights in Apr 2024

10/10 Excellent

Kelly

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Bessie P.

Customer service was excellent
Stayed 1 night in Apr 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Kristen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are planning on going to the aquarium, this is the place to stay. Friendly staff, very clean, great breakfast. They definitely need new towels though. Remember those sandpaper textured towels from your junior high school locker room? Somehow they ended up here! Also watch out for the valet parking. They wreak of pot and one guy even tossed me the key to the car and said, "3rd floor, you get." Is that enough to make me not want to come back? No, but hopefully they'll see this and make some changes.
Stayed 1 night in Apr 2024

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and helpful. The facility is very clean and comfortable. However, there is a night club on one side of the hotel that stays open until 3am and 2 nights we stayed, it was loud.
Stayed 3 nights in Mar 2024

10/10 Excellent

Devin

Stayed 1 night in Mar 2024

10/10 Excellent

Pam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you!
Stayed 1 night in Mar 2024

6/10 Okay

Ana

Travelled with family
Liked: Cleanliness, staff & service
The room distribution was weird the bathroom was infront of the bed and the closet was uncomfortable.
Stayed 2 nights in Mar 2024

2/10 Terrible

Tara

Stayed 2 nights in Mar 2024

6/10 Okay

Roger

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
There was blood and a booger on the wall behind the door. Didn’t notice it until our check out day. Pillows and linings had stains on them that were NOT from us. Staff was amazing and very friendly. Provided dining recommendations and activities. They are the only reason I would consider coming back.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the SpringHill Suites by Marriott Atlanta Downtown was truly enjoyable. The hotel's convenient location within walking distance to local restaurants and bars made dining out and exploring the area a breeze. Additionally, the plethora of activities available nearby added an exciting touch to my stay. The hotel provided a comfortable and convenient base for my adventures in Atlanta. The friendly staff and well-maintained facilities further enhanced my experience. I would highly recommend this hotel to anyone looking for a vibrant and accessible place to stay in Atlanta.
Stayed 2 nights in Mar 2024

8/10 Good

Ashley Nichole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very friendly staff, and excellent location! The beds were insanely hard though.. and the restaurant on one side of the hotel had a gentleman playing some type of instrument well into the night making it hard to sleep. Obviously that was out of the hotels hands, but I would definitely not recommend the side closest to the restaurant if you have room choice. Otherwise, great stay.

10/10 Excellent

Lavora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet the staff was amazing friendly and very helpful. The hotel was in a great location for food and fun
Stayed 1 night in Mar 2024

4/10 Poor

Charlissa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great but room and service were unacceptable .The pillows were stained . The toilet and the walls were dirty. I paid for a suite for the experience and It was not worth it. This hotel is only great for the short walking distance to the aquarium and the Coca Cola.
Stayed 1 night in Mar 2024

2/10 Terrible

Moua

Stayed 1 night in Mar 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Chelsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property!
Stayed 2 nights in Feb 2024

10/10 Excellent

Angela

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was great! Easy walk to several tourist attractions. Free breakfast.
Stayed 2 nights in Feb 2024

10/10 Excellent

Cynthia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Mar 2024

10/10 Excellent

Briana

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Jonnesha

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Mike

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly.
Stayed 2 nights in Feb 2024

2/10 Terrible

Jhanai

Stayed 1 night in Feb 2024

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great location, and had a good breakfast with a very helpful staff. Downtown Atlanta needs some serious trash pick-up and help for the homeless!
Stayed 2 nights in Feb 2024

10/10 Excellent

Tabitha

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 2 nights in Feb 2024

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 3 nights in Jan 2024

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, courteous staff, and good complimentary breakfast. Bar makes a great chocolate martini.
Stayed 1 night in Feb 2024

6/10 Okay

Jessenia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Bartender was poor service. Had valid ID’s and still looked at us as if they were fake, as well as serving a drink and trying to take it back due to her thinking we were underage. Even called us “suspect” and gave us a hard time for an upright ID (even though if she just looked, she would’ve seen we were over 21), and when the next person that came up to the bar also had an upright, she gave them no issues at all. I get some people are cautious over people who look young, but it is NOT great customer service to give your customers weird looks and try to take back a drink you already served.
Stayed 1 night in Feb 2024

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was breathtaking
Stayed 1 night in Feb 2024

10/10 Excellent

Joshua

Liked: Staff & service, property conditions & facilities
Very courteous staff and clean hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
Every
Stayed 1 night in Feb 2024

10/10 Excellent

Steven, Longmont

Stayed 1 night in Feb 2024

8/10 Good

Joshua

8/10 Good

Crysten

Stayed 1 night in Feb 2024

10/10 Excellent

KATHY

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and the hotel was across the street from the aquarium. Breakfast was great and I would stay again even though the parking options were not great.
Stayed 1 night in Feb 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool
Stayed 1 night in Feb 2024

10/10 Excellent

Gerson

Stayed 1 night in Jan 2024

10/10 Excellent

Roy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mattress very used,not conferable at all. Shower Head poor water supply.
Stayed 1 night in Jan 2024