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Reviews of Athens Iris Hotel

3 out of 5
Athens Iris Hotel
Domokou 2 Str. & Paioniou, Athens, Attica

Reviews

8.2

Very good

Rating 10 - Excellent. 39 out of 100 reviews" "
Rating 8 - Good. 38 out of 100 reviews" "
Rating 6 - Okay. 17 out of 100 reviews" "
Rating 4 - Poor. 2 out of 100 reviews" "
Rating 2 - Terrible. 4 out of 100 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has all you need
Great little hotel near the main train station. Helpful stuff, comfortable room, nice breakfast and good lounge area. Would happily stay again.
Stayed 1 night in Oct 2023

8/10 Good

Suhail Sajjad, Richmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful. Specially the lady who works for Breakfast and reception area. Also, the lady who works in evening shift.
Stayed 4 nights in Oct 2023

8/10 Good

Majid

Travelled with partner
Liked: Cleanliness, staff & service
There are construction works in the area
Stayed 4 nights in Jun 2023

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Big visible sign of Hotel Name. very short Walk to train station. Shuttle Taxi arrangements. Kind service. None of my phone charger adapters fitted the electrical outlets. Basili, counter agent, kindly provided me with the right adapter. He went beyond service. I will go back and stay at Irish because of his kindness.
Stayed 2 nights in Jun 2023

8/10 Good

Paris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Athens Iris Hotel Front Desk Team on 24 May 2023
Dear Paris,Thank you for your positive review. We are looking forward to welcoming you again in the future.Kind regards,AndreasFront Desk

6/10 Okay

Dario

Liked: Cleanliness, property conditions & facilities, room comfort
very expensive for what is offered, breakfast is not included in the accommodation price
Stayed 1 night in May 2023
Response from Athens Iris Hotel Front Desk Team on 11 May 2023
Dear former guest,Thank you for finding time to review your stay with us.Regarding your opinion please allow us to clarify for you that our prices do not have any hidden charges. You and all our guests get informed for any payment before you confirm a booking with us and in your case for the booking you made with this channel your breakfast was included in the price and you and your partner enjoyed it for the whole time that the breakfast was open. If you did not liked your stay and breakfast from the first booking maybe you should not have made another booking as you did. If you wanted to have breakfast included in your room price you should have booked a stay with breakfast included as in the first day because you had both options.Kind regards

10/10 Excellent

Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Athens Iris Hotel Front Desk Team on 8 May 2023
Dear Mr. Hung,Thank you for your kind review. We are happy that you enjoyed your stay in our property and hopefully we will have another chance to welcoming you in the future.All the best,AndreasAthens Iris Hotel Front Desk

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although check in was a bit average and the room was freezing the first night, the lady at breakfast and also on the desk was very helpful and made sure all was fixed.
Stayed 3 nights in Apr 2023
Response from Athens Iris Hotel Front Desk Team on 22 Apr 2023
Dear Sylvia,Thank you for your kind review. We are happy that overall you enjoyed your stay in our property and we will be more than happy to be welcoming you again in the future.Best wishes,AndreasAthens Iris Hotel Front Desk Team

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Athens Iris Hotel Front Desk Team on 4 Apr 2023
Dear Julia,Thank you very much for your nice review! We are happy that you enjoyed your stay in our property.Looking forward to welcoming you again in the future.Best wishes,AndreasAthens Iris Hotel Front Desk

10/10 Excellent

ZHI YAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff (extremely warm service), 2 mins walk to the train and metro stations, convenience stalls, supermarkets and no-frills eateries near-by. Neighbourhood is a little rough, but the hotel is extremely great value. Our room was facing the main street and despite having double-glazed windows and being on the 2nd highest floor, traffic noise still permeates. We still had 2 good nights sleep but probably not for extremely light sleepers.
Response from Athens Iris Hotel Front Desk Team on 28 Dec 2022
Dear Zhi Yan,We are happy that you enjoyed your stay in our property and we would like to thank you for your positive review. Looking forward to welcoming you again in the future.Kindest regards,Athens Iris Hotel Front Desk Team

10/10 Excellent

Malina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very near to the Larissa Metro Station.
Response from Athens Iris Hotel Front Desk Team on 19 Dec 2022
Dear Malina,Thank you very much for your kind review. We are looking forward to welcoming you again in the future.Best wishes,AndreasFront Desk

2/10 Terrible

Mely

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to begin? The place is super noisy, so noisy that I could not sleep the 2 nights I was there. The windows don't close properly and all the traffic noise is unbearable! When I went to ask to change the room they said all rooms are the same, so I search online and they had "delux room" which I offer to pay extra to moved and be able to sleep. There was not much of a difference about noise! Also on the first room we were woke up midnight by the next door person knockings since it sounded as it were on our room... Pipes are very old, then the smell of the water and bathroom in general is awful! The fan in the bathroom was very loud also. We stayed in another hotel the next 2 days in Athens..
Response from Athens Iris Hotel Front Desk Team on 16 Dec 2022
Dear Mely,Good afternoon from Athens Iris Hotel.It looks like you didn't have the best possible stay in our property and we are sorry about it. For sure one main reason for the noise was that you stayed with us on a Friday and Saturday, which are by far the nights with the most traffic in Athens. Μοreover, when your room change took place you moved in a same category (and more quiet) room and not in a Deluxe one. We are sorry for any inconvenience caused during your stay. However, two facts that are beyond any doubt are that we will keep improving as always, and most importantly, that the considerable majority of our guests' reviews is positive. That is anything but coincidence. In any case, we would like to thank you for your preference in our property, and hopefully we will have a chance to offer you a better hospitality experience in the future.Best wishes,Athens Iris Hotel Front Desk

2/10 Terrible

Goran S

Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
This was a terrible experience and stay in this hotel, people are nice but hotel is in the area so noisy and bad and just not good, windows are not closing because it's no locks on windows and when I ask they told me that they don't have spiderman in Athens to get thru windows, bathroom is very small and smell terrible have to ask to change my room after one night, because it's so noisy from street ,they did give me different room but not big difference,
no lock on windows and very cold, no heat in rooms , noisy, bad area
Stayed 5 nights in Nov 2022
Response from Athens Iris Hotel Front Desk Team on 13 Dec 2022
Dear Mr. Bogdanovic,Good morning from Athens Iris Hotel.We are sad that your experience in our property was not as pleasant as it could have been, and as it has been for countless other guests. We are sorry if unintentionally we did not do our best to offer you a more positively memorable stay. It is true is that as a general rule our guests leave our property happy, as their reviews show and that cannot happen by chance. In any case, we would like to thank you for your feedback, we hope to have the opportunity to offer you a more enjoyable stay at some point, and we wish you nothing but the best for the future.Our kindest regards,AndreasAthens Iris Hotel Front Desk

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Larissa Station
Excellent location near Larissa train station. We had an early train to Meteora and it worked perfectly plus only a few stops from the Akropolis.
Stayed 1 night in Oct 2022
Response from Athens Iris Hotel Front Desk Team on 13 Oct 2022
Dear Lynn,Thank you for your kind review. Hope to welcoming you again in the future.Kindest regards,AndreasAthens Iris Hotel Front Desk Team

10/10 Excellent

Marsha

Stayed 1 night in Oct 2022
Response from Athens Iris Hotel Front Desk Team on 8 Oct 2022
Dear Marsha,Thank you for your kind review. We are looking forward to welcoming you again in the future.Kindest regards,AndreasAthens Iris Hotel Front Desk

10/10 Excellent

Marsha

Stayed 1 night in Oct 2022
Response from Athens Iris Hotel Front Desk Team on 8 Oct 2022
Dear Marsha,Thank you for your kind review. We are looking forward to welcoming you again in the future.Kindest regards,AndreasAthens Iris Hotel Front Desk

8/10 Good

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service
Our room in this hotel was very clean and had all the basics. The staff were very helpful as well. The bathroom was small and required some maintenance: the fan was noisy and the bathroom door creaked every time it was open or shut. That being said, we chose this hotel because it was a few steps from the train station and the metro stop so if you are planning to visit the Meteora by train you are not struggling with taxis early in the morning or late at night to get to another part of the city. The Everest cafe at the train station also has freshly made sandwiches, pastries , and coffee.
Stayed 2 nights in Sep 2022
Response from Athens Iris Hotel Front Desk Team on 5 Oct 2022
Dear Marylin,Good evening from Athens Iris Hotel.Thank you for your kind review, as well as for your well-intentioned remarks. We are happy that your stay in our property was pleasant in many aspects. From our point of view, we will keep improving as we always do, and we hope that you will join us again so we can make your next stay in Athens City even more enjoyable.Best regards,AndreasAthens Iris Hotel Front Desk

10/10 Excellent

Marsha

Stayed 1 night in Oct 2022
Response from Athens Iris Hotel Front Desk Team on 5 Oct 2022
Dear Marsha,Thank you for your kind review. We are looking forward to welcoming you again in the future.Kindest regards,AndreasAthens Iris Hotel Front Desk

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is next to the train station. It’s very convenient if you have an early train. The area around the hotel looks sketchy
Stayed 1 night in Sep 2022
Response from Athens Iris Hotel Front Desk Team on 28 Sept 2022
Dear Susan,Thank you for your kind review, as well as for choosing Athens Iris Hotel for your stay. Hopefully we are able to be welcoming you again in the future.Our kindest regards,AndreasAthens Iris Hotel Front Desk Team

4/10 Poor

Ambar

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Pay some more for a better stay. Located in a very busy transit area could hear everything outside. Also, walls were paper thin, could hear people showering in other rooms. Rooms did not have basic things like cups. Beds extremely hard and uncomfortable. The affordable price was not worth it.
Stayed 4 nights in Sep 2022
Response from Athens Iris Hotel Front Desk Team on 28 Sept 2022
Dear Ambar,We are sorry to hear that your stay in our property wasn't as pleasant for you as it could have been, and as it has been for countless other guests. Your room may did not have cups, but our staff would happily give you some should you need them, and also it had many other necessary staff, such as free bottles of water, soaps and slippers for example. In relation to the beds, we are sad that you didn't enjoy your sleep in the best possible way, but we are also suprised to hear that, as the cases that our guests are not satisfied with our beds are extremely rare. In any case, we will keep trying to improve as always, we would like to thank you for your preference in Athens Iris Hotel, and will be happy to offer you a more enjoyable stay in our property in the future.Kindest regards,AndreasAthens Iris Hotel Front Desk Team

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the railway station
Stayed 2 nights in Sep 2022
Response from Athens Iris Hotel Front Desk Team on 13 Sept 2022
Dear Simon,We would like to thank your for your kind review, as well as for choosing Athens Iris Hotel for your stay. We hope to be able to welcome you again in the future.Best wishes,Andreas

6/10 Okay

Fabio Pires

Stayed 2 nights in Jul 2022
Response from Athens Iris Hotel Front Desk Team on 29 Jul 2022
Dear Fabio, We would like to thank you for taking time to make this review. We hope to welcoming you again in the future. Best wishes, Andreas

8/10 Good

Mikko

Stayed 1 night in Jul 2022
Response from Athens Iris Hotel Front Desk Team on 29 Jul 2022
Dear Milla, We would like to thank you for your kind review. We hope to have again the honour to welcome you again in the future. Best wishes, Andreas

10/10 Excellent

Stephanie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
conveniently located right next to the train and metro station. Very clean and an excellent price for what you get
Stayed 2 nights in Jul 2022
Response from Athens Iris Hotel Front Desk Team on 24 Jul 2022
Dear Stephanie, We would like to thank you for your choosing our property for your stay, as well as for your kind review. We are looking forward to welcoming you again in the future. Best regards, Andreas

8/10 Good

Ruth

Stayed 3 nights in Jul 2022
Response from Athens Iris Hotel Front Desk Team on 19 Jul 2022
Dear Ruth, Thank you for you preference in Athens Iris Hotel, as well as for your kind review. See you soon! Kind regards, Andreas

6/10 Okay

Alan

Disliked: Cleanliness, staff & service, room comfort
Needs at least a hot drinks vending machine- easy!
Ok hotel, no room service in three days. No coffee or tea making or hot drinks vending machine. In a run down area but great train links on doorstep. No bar!
Stayed 3 nights in May 2022

10/10 Excellent

Yleana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a surprise!
What an amazing experience!!! This hotel was wondering, if you want to visit Greece in a budget,this is the hotel for you, is clean, is comfortable, great breakfast but the best part was the customer service. Julia and Andrei at the front desk were absolutely wonderful. They helped us in anything we need. This hotel is very close to Athens train station. Is the perfect hotel to stay if you are visiting Meteora from Athens. This hotel is a hidden Gem.
Stayed 1 night in Apr 2022
Response from Athens Iris Hotel Team on 6 May 2022
Dear Yleana, Thank you so much for your kind words! Greetings to both of you, and we will be happy to welcome you again in the future!

10/10 Excellent

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location wih easy parking. Friendly staff and nice breakfast
Stayed 2 nights in Dec 2021
Response from Athens Iris Hotel Team on 8 Jun 2022
Thank you for choosing Athens Iris Hotel for your stay in Athens. We are looking forward to welcoming you again.

8/10 Good

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Basic and comfortable hotel. Nice breakfast and.location.
Stayed 3 nights in Dec 2021
Response from Athens Iris Hotel Team on 8 Jun 2022
Thank you for choosing Athens Iris Hotel for your stay in Athens. We are looking forward to welcoming you again. Please let us know if there is anything we can do to make your stay more pleasant.

10/10 Excellent

MYUNGSOOK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am satisfied with my stay. It is a small hotel but the location is good. (3 minutes walk to the Lalissa station) The staffs are very kind, warm ans helpful.
Stayed 1 night in Dec 2021
Response from Athens Iris Hotel Team on 8 Jun 2022
Thank you for choosing Athens Iris Hotel for your stay in Athens. We are looking forward to welcoming you again. Please let us know if there is anything we can do to make your stay more pleasant.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Julia at the front desk was amazingly helpful. She arranged in hotel Covid tests for our travel back to the US, printed paperwork and made our stay memorable.
Stayed 2 nights in Nov 2021
Response from Athens Iris Hotel Team on 8 Jun 2022
Thank you for choosing Athens Iris Hotel for your stay in Athens. We are looking forward to welcoming you again. Please let us know if there is anything we can do to make your stay more pleasant.

6/10 Okay

Adam

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2021

8/10 Good

Helton

Stayed 1 night in Sep 2021
Response from Athens Iris Hotel Team on 8 Jun 2022
Thank you for choosing Athens Iris Hotel for your stay in Athens. We are looking forward to welcoming you again. Please let us know if there is anything we can do to make your stay more pleasant.

6/10 Okay

Helton

Liked: Cleanliness, staff & service, property conditions & facilities
AC noisy but staff very friendly
Stayed 1 night in Sep 2021

8/10 Good

Ilona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable. Parking available aroud and in front of the hotel. 3 minutes walking distance to metro (15 min. To Acropolis by train). The only downsize was that they close the entrance door at 2300 (11pm) and to get back in you need to call the front desk and basically wake someone up. Overall good experience.
Stayed 1 night in Jun 2021
Response from Athens Iris Hotel Team on 8 Jul 2021
Dear Guest, Thank you very much for your preference to Athens Iris Hotel! I would like to inform you that Reception is now days open 24 hours!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from Athens Iris Hotel Team on 8 Jul 2021
Dear Guest, Thank you very much for your preference to Athens Iris Hotel!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Oct 2019
Response from Athens Iris Hotel Team on 31 Oct 2019
Thank you very much for staying in Athens Iris Hotel!!

8/10 Good

esti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice
the hotel is new all the tiings was good/ the room is little but comport/. the brakfast very nice.
Stayed 7 nights in Oct 2019
Response from Athens Iris Hotel Team on 20 Oct 2019
Thank you very much for your preference to Athens Iris Hotel.Looking forward to welcome you again.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken elevator, unhelpful front desk, room is modern but bathroom lacks necessary maintenance, e.g. dust in exhaust fan, dirt build up in corner.
Stayed 1 night in Oct 2019
Response from Athens Iris Hotel Team on 31 Oct 2019
Dear Guest, Thank you very much for staying in Athens Iris Hotel. Technical problems sometimes are happening, but we try to solve them as soon as possible.We are always beside our guests by heart.We are very sorry if you didn't feel it.

10/10 Excellent

Verified traveller

Stayed 10 nights in Sep 2019
Response from Athens Iris Hotel Team on 19 Oct 2019
Thank you very much for staying in Athens Iris Hotel.Looking forward to welcome you again.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was newly renovated, staff wouldn’t go over and above
Stayed 1 night in Sep 2019
Response from Athens Iris Hotel Team on 19 Oct 2019
Thank you very much for staying in Athens Iris Hotel.Looking forward to welcome you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019
Response from Andreas B. on 28 Sept 2019
We are very happy to see that you liked our Hotel . and we hope to see you again . Best wishes Athens Iris Hotel front desk manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Andreas B. on 28 Sept 2019
We are very happy to see that you liked our Hotel . and we hope to see you again . Best wishes Athens Iris Hotel front desk manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
It was a pleasant stay. Thank you very much
Stayed 1 night in Sep 2019
Response from Andreas B. on 28 Sept 2019
We are very happy to see that you liked our Hotel . and we hope to see you again . Best wishes Athens Iris Hotel front desk manager

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Rooms much smaller than I imagined.. Breakfast just ok
Stayed 2 nights in Aug 2019
Response from Athens Iris Hotel on 27 Aug 2019
Dear guest, Our rooms are in a normal size. Thank you for your comment and hope to see you again soon! Best Regards, Athens Iris Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, incredibly clean, very, very powerful shower! Friendly staff.
Stayed 4 nights in Aug 2019
Response from Athens Iris Hotel on 29 Aug 2019
Thank you very much for your nice comment! We hope to see you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Nicholas Hatziyiannis - Front Desk on 21 Aug 2019
Dear Guest thank you rating! It makes us double happy to see that our guests take their time and effort and review us in such a wonderful way. We appreciate your business with us and hope to see you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, facilities, and price near public transit! Julia at front desk was very nice and helpful.
Stayed 1 night in Aug 2019
Response from Nicholas Hatziyiannis - Front Desk on 21 Aug 2019
Dear Guest thank you for kind words. It makes us double happy to see that our guests take their time and effort and review us in such a wonderful way.Julia sends her love! We appreciate your business with us and hope to see you again soon!