Dear Guest, As you have already mentioned, you have stayed to our hotel more than two times and you have been informed from the beginning that there are opening and closing hours to our facilities, as every other hotel in the world. the hours of operation are established by the management and the employees have nothing to do with them. Also, reception & bar are opened until 23:00, which you already knew, so it would be easier for you to place your order until that time. we take into account your comments and hope to host you again in the future.

Dear guest,We are glad to hear that you had a great time with us and thank you for your nice review. The satisfaction of our guests is our priority and we are delighted that you enjoyed your experience. We would like to specify us in which places you think it needs a revamp in order to improve our services! We will take your remark into consideration and we hope to see you again!

Dear Guest, Thank you so much for you kind review and we are so glad that you had a great time with us! Hope to see you again!

Dear John, Allow us to express our sincerest gratefulness for sharing your experience with us. We are looking forward to your next stay with us. All the best, Anastazia Luxury Suites & Rooms team

Dear guest, Thank You for your kind feedback! Following it, please, be kindly informed that our property is listed as boutique hotel in a rustique decoration style. Moreover, we have already started our establishments' renovation process, so that we could meet the needs and the tastes of all of our guests having both styles - modern and rustique- in combination. Hopefully, your next experience will be much better. Best Regards, Front Desk

Dear Sir or Madame, Thank You for your kind review. We have already started our establishments' renovation process, so that we could meet the tastes of all of our guests. Regarding the situation with the towels we feel sincerely sorry and we thank you for letting us know. This kind of remarks help us to improve our services. Looking forward to hosting you again in our hotel. Best Regards, Front Desk

THANK YOU VERY MUCH FOR YOUR LOVELY COMMENT.. WE HOPE YOY SEE YOU SOON. ANASTAZIA LUXURY SUITES&ROOMS

Dear Anonymous, Thank You for the kind feedback! Please be kindly informed that the hotel has a central heating system that operates with cold water, which means that there is no chance for the cigarette smoke to be distributed through the system. Hopefully Your next experience with us will be better. Sincerely,

Dear Guest, We are grateful that you spent time to write a review and we are very glad that you enjoyed your stay here!we hope to see you again! Best regards

Dear guest, Regarding your comments, we would like to point out the following: Our breakfast is served according to all hygiene rules. We maintain the certification of the "Greek Breakfast" brand and apply all the rules of health and food safety management (HACCP). Due to Covid-19, our buffet is served with specific items and products. Regarding the renovation, we would like to inform you that our hotel, except the executive rooms, also has standard suites or deluxe suites, so there are different types of rooms based on your criteria. We would like to thank you for your preference in our hotel and we are very sorry for the fact that you were not completely satisfied with your stay. We hope to have the pleasure of hosting you at our hotel again in the future. Yours sincerely, General Manager

THANK YOU FOR YOUR KIND REVIEW

Thank you for your comments!Hope to see you again soon!

Dear Mikael V, Thank You very much for the kind comments! Allow us to highlight that our homemade breakfast consists of 42 different dishes and cold cuts and is sertificated by the Hellenic Hotel Chamber. Would You be so kind to specify what disappointed You about the breakfast though? Your opinion is very significant for us, as this is the way we become better! Best Regards,

thank you very much for your lovely comment and we hope see you again. Anastazia luxury suites&rooms

Ευχαριστούμε για την βαθμολογία σας!

Thank you for your good review we hope to see you again and offer you our services! Grazie mille!

Σας ευχαριστούμε θα χαρούμε να σας ξαναδούμε σύντομα! Με εκτίμηση

Regarding to your comment about our breakfast, we kindly inform you that the breakfast buffet and all the dishes are prepared the previous night with pure and fresh ingredients. We serve 47 different tastes - such as scrambled eggs , sausages, cheese or spinach pie , two kinds of cheese (feta and yellow cheese) , yogurt , cucumber , tomato, two kinds of olives, chocolate or orange cake, fresh seasonal fruit, fresh orange juice, milk, coffee, etc. Kindly note that the cost of all of them is 5,00€ per person including all taxes.

Merci beaucoup pour votre commentaire.Nous sommes tres contents que vous avez passe bien a notre Hotel.Nous esperons que vous aller revenir.