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"Very clean hotel it was better than I expected.. nice staff quite and safe "

"Room was carpeted which attracted dust. Room stank of cigarettes. I requested a double bed, but was given a room with THREE single beds! Restaurant was full of flies, so could not eat there, as hygiene was poor, as I saw waiter checking temperature of cooked food with his bare hands. Cooked food was cold. I could not wait to leave."

"Was so amazing and high hospitality, so excelence and best hotel in Ismailia"

"Great place with historical luxurious vibes "

"The staff great, the room cleaned everyday, and supplies were there always. Thank you"

"very good location and staff"

"Don’t stay here. You’ll regret it. Unprofessional and rude people."

"This place is a scam and would not pick up the phone nor bother with communicating with Expedia or person renting. I would advise others not to book."

"This place is a scam, they put the address and never the apartment number, I never get the chance to stay there because there is no place at all.. they never answer the phone and I hope Expedia remove them from the listing. Ridiculous"

"The website is not clear, only military personnel are allowed (if only military personnel are allowed, there is no need to sell the room on this website). It is 20 kilometers away from the city. After waiting, military personnel will come out to explain (and the military is poor in English). On-site refunds are not allowed. I hope that Expedia will clean up such behaviors that waste customer time and energy."