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Reviews of Residence Sopravento

2 out of 5
Residence Sopravento
Loc Sopravento,, Arzachena, Sardinia

Reviews

7.2

Good

Rating 10 - Excellent. 18 out of 62 reviews" "
Rating 8 - Good. 17 out of 62 reviews" "
Rating 6 - Okay. 16 out of 62 reviews" "
Rating 4 - Poor. 6 out of 62 reviews" "
Rating 2 - Terrible. 5 out of 62 reviews" "

7.8/10

Cleanliness

6.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
good location, however the wifi doesnt work
Stayed 4 nights in Jun 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2021

4/10 Poor

Joel

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 28 nights in Jun 2020
Response from max on 21 Jul 2020
Grazie della buona recenzione,a presto

6/10 Okay

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
The location is close to lovely beaches such as Piccolo Pevero, Porto Sole, Spiaggia della Cala Li Mucchi Bianchi. The hotel is surrounded by good restaurants, night clubs and suprmarkets. Our room was big and nicely decorated with balcony and mountain view. Outside the room, apart from the reception area, the hotel seems deserted.
Stayed 14 nights in Jul 2019
Response from m on 20 Jul 2019
grazie

6/10 Okay

Verified traveller

Make do....
The door was not very secure, no safe in the room so I could never leave anything in the room. Hot water was not working well in the afternoon, only a little while in the morning. Not easy to find anyone from the management in the hotel.
Stayed 7 nights in Jun 2019
Response from max on 13 Jul 2019
si le porte non sono blindate , ed essendo un 2 strelle non ha i servizi del 4 stelle come cassaforte o reception h24 visto e considerato che avete pagato 60 € per dormire a Porto Cervo ,

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Max on 7 Jul 2019
Grazie

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice residence in Porto Cervo
It is a nice, clean residence in an amazing location in Porto Cervo next to Billionaire night club. Rather basic but for this price you cannot get anything better in Costa Smeralda. Perfect for discovering local beaches and restaurants of Porto Cervo and Baja Sardinia.
Stayed 4 nights in Jun 2018
Response from grazie on 8 Jul 2018
grazie

2/10 Terrible

Gabriella

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrid
Literally not a real hotel. Had to get refund because there was no one there to check us in and the hotel was utterly deserted.
Stayed 1 night in Jun 2018
Response from residence sopravento on 1 Jul 2018
Come da presentazione , questo e' un RESIDENCE con orari ben precisi , per il check in dalle 14 alle 19 e se il cliente ha un ritardo e' buna educazione avvisare per poter fare il check in

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel manager
Quiet and affordable room very close to Porto cervo. Massimo was very welcoming and gave us great tips on where to eat, drink and activities in and around Porto cervo. Room was simple and clean. Recommend!
Stayed 1 night in Jul 2017
Response from max on 30 Jul 2017
grazie e' sempre un piacere avervi come nostri clienti

2/10 Terrible

Nicky, Porto Cervo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad organization, insecure rooms
Stayed 2 nights in May 2017
Buongiorno ci tengo a precisare che le camere sono più' che sicure e credo che se ci si aspetta un servizio a 5 stelle non bisogna prenotare in un residence che ne ha 2. grazie mille comunque

8/10 Good

JULIEN

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from max on 29 Sept 2022
grazie

6/10 Okay

Giuseppino

Travelled with partner
Liked: Cleanliness, staff & service
la location e' eccellente, vicinissima a tutto cio' che serve. Sarebbe auspicabile pero' un miglioramento delle attrezzature nelle camere
Stayed 4 nights in Apr 2022

4/10 Poor

patrick

Travelled with group
Disliked: Staff & service, room comfort
Hôtel à déconseiller
Hôtel à l’abandon, où l’on réceptionne les clients sur le parking de l’hôtel. Cet établissement ne pratique pas le remboursement des nuits non utilisées pendant la période COVID, alors que ça devrait être un cas de force majeure. La taxe d’hébergement est facturée le double des autres et sans reçu. A part ça, les chambres sont spacieuses, mais la climatisation ne fonctionnait pas, et aucun effort n’a été fait, ni pour réparer, ni pour changer de chambre. Pas de petit déjeuner dans l’hôtel, je suppose pour réduire les charges de cet établissement qui va sans doute fermer bientôt. En conclusion, c’est un hôtel à déconseiller.
Stayed 2 nights in Sep 2021
Response from max on 1 Oct 2021
faremo volentieri a meno di clienti come voi che per 50 € pretendono servizi da 4 stelle , e trovano qualsiasi scusa per avere rimborsi e soggiornare gratis

8/10 Good

Beatrice

Liked: Cleanliness, property conditions & facilities, room comfort
nous avons réservé à 18h via l’application hôtels.com mais l’hôtel était déjà fermé ( vers17h) et il a fallu attendre que le responsable revienne à l’hôtel. . nous avons payé avec le petit déjeuner mais comme il n’y avait aucun personnel le lendemain car c’était dimanche donc nous n’avons rien eu et le responsable nous a dit que nous avions réservé « juste la chambre »!
Stayed 1 night in Sep 2021
Response from max on 1 Oct 2021
se leggete bene la vostra prenotazione e' solo pernottamento , anche perché in Costa Smeralda 50€ le paghi solo per un parcheggio , per la prossima volta consiglio un bel campeggio

2/10 Terrible

Francisco Javier

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mala gestión por parte de hotels ya que reservamos estancia con desayuno y no lo había
Stayed 1 night in Sep 2021
Response from Max on 7 Sept 2021
No e stava con includo desaiuno co una tariffa de 60 € cosa pretendeva in Costa Smeralda Proxima ves tiene un ottimo camping poco distante

2/10 Terrible

Andrea

Disliked: Staff & service
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2020
Response from max on 16 Sept 2020
Vi ringraziamo e ci adoperereremo sempre e con passione per dare un miglior servizio. Massimo Verona

10/10 Excellent

Daniele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2020
Response from max on 25 Aug 2020
la ringraziamo per aver soggiornato all'hotel Sopravento.,con Soddisfazione ci adoperemo sempre al meglio. Massimo Verona

6/10 Okay

Simone

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2020
Response from max on 20 Aug 2020
GRAZIE,PER AVERCI SCELTO, CI ADOPEREREMO PER DARE SEMPRE UN MIGLIOR SERVIZIO MASSIMO VERONA

10/10 Excellent

Serena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Il rapporto qualità prezzo eccezionale. La camera grande e pulita. Posizione ottima vicinissima alle più belle spiagge della costa smeralda. Non avremmo potuto chiedere altro. Lo staff gentilissimo.
Stayed 2 nights in Jul 2020
Response from max on 29 Jul 2020
Grazie per la Sua recensione,ci stimola e ci gratifica. Speriuamo di rivederla presto, Cordialmente Massimo Verona

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020
Response from max on 26 Jul 2020
grazie per aver soggiornato da noi, sara'sempre il benvenuto

6/10 Okay

M., Toscana

Liked: Staff & service
Gentilezza del personale Spazio sul terrazzo Silenzio
Stayed 2 nights in Jul 2020
Response from max on 13 Jul 2020
Grazie mille,alla prossima

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from max on 14 Jun 2020
grazie per la sua preferenza

10/10 Excellent

Luca, Cagliari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura accogliente,pulita e ottimamente posizionata. Personale gentilissimo e molto disponibile
Stayed 2 nights in Oct 2019
Response from sopravento hotel on 13 Oct 2019
Grazie,sperando di rivederla presto La salutiamo Cordialmente

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019
Response from max on 19 Sept 2019
thank you

6/10 Okay

Vadim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Не очень
Ездили проездом на 1 день с ребёнком, холодильник громко работал и дул прохладно тёплым воздухом( детское питание в нем закисло( окно до конца на заерывалось, полотенца грязно белого цвета, ощущение что были не стираны( а самое главное напротив отеля ночной клуб, ночью долбит музыка и стоит галдёж...
Stayed 1 night in Sep 2019
Response from TONY SWIND on 19 Sept 2019
Dear client,having viewed your complaint,it is imossible to solve a problem,however small or big as it might be,if it is not made at the moment,we would be famous magigians in the world otherwise. However we thank you for your feed back and for not having informed us of the breakage,which was certainly accidental,of the lamp. Best regards

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Arrivi e la hall è chiusa nonostante ci sia scritto che è aperta dalle 9 del mattino...poi ti accompagnano in stanza e trovi tutto staccato dal frigo ai cavi del televisore...il letto senza coprimaterasso fatto con sole le lenzuola ...tre cuscini di cui solo 2 con le federe...in bagno nemmemo la busta nel cestino poi dilcis in fundu mentre ti fai la doccia l'acqua funziona ad intermittenza...bocciato alla grande
Stayed 1 night in Aug 2019
Response from max on 30 Aug 2019
in primis se volevate servizi da 4 stelle a e fare i vip porto cervo non venivate da noi a spendere € 150 in pieno agosto e mangiare panini in camera , la reception apre alle 14 quando si fanno i check in , e se arrivate quando la camera e' appena stata pulita ed e' ancora da terminare il settaggio , deduco solo che la vostra recensione e' solo fatta per screditare gratuitamente la struttura , e completamente fasulla e forviate

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from max on 21 Aug 2019
grazie

10/10 Excellent

Verified traveller

Stayed 5 nights in Aug 2019
Response from max on 21 Aug 2019
Grazie

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday summer luglio 2019 Costa Smeralda
Personale della reception gentile e professionale. Hotel pulito e posizione ottima per le spiaggie e locali.
Stayed 1 night in Jul 2019
Response from max on 31 Jul 2019
Nel ringraziarvi per la vostra valutazione , vi salutiamo cordialmente grazie

6/10 Okay

Thiago

Disliked: Cleanliness, property conditions & facilities, room comfort
Old hotel, needs renovation. Only for emergencies
Very old hotel without any renovation for years.
Stayed 1 night in Jul 2019
Response from m on 23 Jul 2019
ma per 60 euro cosa pretendi il cala di volpe ma vai in capeggio

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ho soggiornato per due week and di seguito all’hotel sopravvento.. Potendo vedere due tipi di camere e di posizione differenti..Il primo week and con amici.. E il secondo con il partner.. E devo dire che mi sono trovata benissimo in entrambi in casi..
Stayed 2 nights in Jul 2019
Response from Max on 14 Jul 2019
Grazie mille e benvenuti sempre

8/10 Good

Emanuele

Liked: Cleanliness, property conditions & facilities, room comfort
Ottimo punto di partenza...
L’impatto iniziale non è stato dei migliori a causa di un presunto problema sulla prenotazione che a mio avviso poteva esser gestito in modo più collaborativo...nonostante questo piccolo inconveniente iniziale...peraltro risolto riconoscendoci un upgrade... il soggiorno, anche se di una sola notte, è andato molto bene...il residence si trova in posizione strategica rispetto a Porto Cervo e alle bellissime spiagge della Costa Smeralda...la struttura è semplice ma il rapporto qualità prezzo è pressoché imbattibile e se dovessi ricapitare in zona prenoterei nuovamente...
Stayed 1 night in Jun 2019
Response from max on 26 Jun 2019
grazie alla prossima

8/10 Good

Verified traveller

Stayed 3 nights in Jun 2019
Response from max on 20 Jun 2019
Grazie , siete sempre i benvenuti

8/10 Good

Verified traveller

Liked: Staff & service
Einfache Zimmer in ruhiger Lage
Die Zimmer sind einfach, aber haben alles, was man braucht. Die Lage ist sehr ruhig, aber direkt außenrum gibt es ein Restaurant und eine Bar. Der Besitzer war außerdem sehr freundlich und ist extra länger geblieben, damit wir später einchecken konnten.
Stayed 1 night in May 2019
Response from massimo on 13 Jun 2019
Grazie , e' un piacere accogliere viaggiatori internazionali che girano il mondo apprezzando e valutando con sincerita' i posti che scelgono

10/10 Excellent

Katharina, Wien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nette Leute und gute Lage. Puristisch aber vollkommen ausreichende Zimmereinrichtung.
Stayed 1 night in Sep 2018
Response from max on 28 Sept 2018
grazie mille

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno perfetto Location comoda e perfetta in tutto Consigliato
Stayed 5 nights in Aug 2018
Response from max on 14 Sept 2018
grazie mille e' un piacere avere clienti come voi

8/10 Good

Rosa-Moreno, Modena

Liked: Cleanliness, property conditions & facilities, room comfort
Camera spaziosa, in posizione strategica.
Camera spaziosa. I titolari della struttura sono molto disponibili. Posizione strategica per visitare la Costa Smeralda e fare le ore piccole!!!
Stayed 7 nights in Aug 2018
Response from max on 27 Aug 2018
Grazie e' un piacere avere ospiti come voi gentilissimi . grazie

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 7 nights in Jun 2018
Response from max on 8 Jul 2018
grazie

8/10 Good

Roberto

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

liliana

Liked: Cleanliness
Stayed 1 night in Aug 2017

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preis-Leistung passt
Für Porto cervo recht günstig, saubere Zimmer, Strand Ca 5 Autominuten entfernt, allerdings sehr laut aufgrund umliegender Bars
Stayed 3 nights in Aug 2017

10/10 Excellent

Gianluca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo
Rilassante divertente
Stayed 3 nights in Jul 2017

10/10 Excellent

Samira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017
grazie e' sempre un piacere averti come cliente

6/10 Okay

Verified traveller

Liked: Cleanliness
Die Unterkunft ist sauber. Personal ist hilfsbereit, Rezeption jedoch leider nicht besetzt. Es gibt kein Frühstück und keine Seife/Shampoo im Bad. Das wäre alles akzeptabel, doch das schlimmste ist der Nachtclub nebenan mit lauter Musik die ganze Nacht hindurch am Wochenende.
Stayed 1 night in Jun 2017

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo
Ottima posizione, rapporto qualità/prezzo notevole.
Stayed 2 nights in Jun 2017

8/10 Good

Rikke

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2017
E' sempre un piacere averti con noi grazie

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

Jean-Claude, AJACCIO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
une nuit dans une boite
dans l'ensemble, cet hotel est correcte. La chambre est spacieuse et propre. Par contre l'exterieur est laissé a l'abandon. La direction de l'hotel est aux abonnés absents Mais le pire : la boite de nuit qui se trouve en face! la catastrophe, c'est la valse des décibels. Impossible de dormir avant 4 heures du matin. Le but de réserver une chambre, c'est de pouvoir se reposer.

6/10 Okay

ANA

Disliked: Staff & service, property conditions & facilities
Hotel con potencial pero mal servicio
El hotel está muy bien situado, esta limpio y esta bien de precio, especialmente considerando los precios de la zona, pero el servicio es bastante deficiente. Como llegues más tarde de cierta hora (no definida, y nadie te avisa) cuando llegas allí te puedes encontrar el hotel cerrado, tienes que llamar a un número que hay en una puerta y esperar a que llegue el responsable. El Wifi no llegaba a nuestra habitación a pesar de que así estaba indicado en la reserva