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Reviews of City Link Pentagon Hotel

3 out of 5
City Link Pentagon Hotel
Moshi Arusha Highway, Phillips Area, Arusha

Reviews

5.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 1 out of 2 reviews" "
Rating 4 - Poor. 1 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

8.0/10

Cleanliness

5.0/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

6/10 Okay

Layover, detroit, MI USA

Liked: Cleanliness, staff & service
Good location
We were taking the shuttle bus to Nairobi and we were picked up at this hotel. Very clean but the amenities are sparse: 1 towel, 1 bottle of water, 1 soap, no shampoo. Bathroom needs attention, no lighting above sink, faucet turns at base when turned on. Hot water for shower is a plus.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
City Link not for foreigners
Terrible service; no one speaks any English; would not allow any sort of late check-out, and their check-out is already early at 11:00 am; rooms are simply a bed and crummy TV; restaurant and bar are OK, but if you are a "Westerner", you will feel extremely out of place. Absolutely nothing in the neighborhood, it is just on the road to the airport, but the taxi fare is still the standard airport transfer fare of $50, so you might as well stay in town.