Hotel Dekat Arrowhead Lake

"I had a confirmed, fully prepaid reservation through Expedia, but when my family and I arrived at 1:00 a.m., the hotel told us they were overbooked and could not provide us with a room. We were traveling with our two children and had to spend nearly two hours searching for another hotel, drive 30 minutes away, and pay a much higher price. The front desk offered no assistance, even after I explained that my children were waiting in the car. This was a very stressful and disappointing experience,...

"Todo bien"

"I had a great stay. My first time staying at this hotel. Staff was very helpful and my room very clean. No complaints!"

"The tub had a leak, which dripped, and there was no toilet paper when I arrived. As it was raining, I decided to dine in the hotel restaurant. The meal was not great; it kind of looked like cat food (beef short rib bowl)."

"Breakfast"

"Location is great to walk a lot of restaurants and bars."

"Bedside outlets only 1/2 working. Overall, hotel experience was good."

"They have no one available to speak to who can give a refund if one has to cancel or even wants to ask about it. Both I and Expedia tried to reach someone but they have no one who responds. Lost two nights stay when at least they should have refunded the second night when I had to cancel due to medical illness. Oh well, they will never see my business again."

"The grounds were beautiful. The nature trails were awesome. The rooms were so quiet and the tavern food was fantastic"

"Property is under renovation - breakfast was disappointing and small due to renovation of kitchen area. The room we had was finished and nice, but the whole floor smelled strongly of construction/wet paint etc. I would have booked a different hotel for the night if I knew construction was underway, and the price was pretty high for the inconvenience."

"The hotel experience was very good overall."

"Nothing was as shown or described. There was no TV to watch . There was a small flat screen TV that sat on a small coffee table, unplugged, with no where to plug it in. There was only one outlet in the entire room, which had an old tiny mini refrigerator plugged in and so that I could plug in my phone charger. The room was not even the room advertised. It was a tiny room, not swept or vacuumed, no top sheet on the bed, broken window taped up, along with the broken blinds. There was absolutely no...

"Breakfast was not great. The place is old but clean"

"There was a good selection of food at the breakfast"

"This place was kind of a dump! Checking in was SO slow. The whole place is kind of run down. The room was fine, but nothing special. A car alarm was going off the entire night, so that did not help matters either. Breakfast was pitiful. They had the waffle maker, cereal and maybe 3 total yogurts. Overall, not a great experience and I wouldn't recommend staying here."

"The breakfast wasn't that good and not worth the money charged. The carpet in the room looks beaten and slippery. The door to my room needs repair and looks half closed when locked. My floor was noisy especially weekend and one could hear people talking in the other room during the night. The entire building needs renovation."

"Not bad at all."

"Good"