Hotel Mesra Haiwan Kesayangan di Arnavutköy

"We asked to maintenance the air condition 3 times but not fixed"

"Hola todo bien muchadñs gracias "

"had paid for two higher-end rooms based on the photos and descriptions, but what we received was one twin room and one queen room, neither matched the sizes or standards I had reserved. My parents were given the twin room, and after a long, exhausting trip, they had already settled in. I did inform the front desk that these were not the rooms we booked. They offered to switch us, but by that point it was too late for us to move everything. Additionally, I found a bug in the bathroom, which was...

"I stayed in the area many times and this is a new hotel in the area. Much better according to my previous experiences with several other ones. Very clean, polite and helpful stuff. Tastefully decorated common areas and room. Also competitive pricing and proximity to Istanbul Airport is a big plus. I had an early flight and reaching airport almost in 10 minutes without Istanbul traffic was great."

"Wonderful staff. Super helpful. Clean rooms. Great value for money. A little far from sites but great for a layover or if you have a car rental. Social cats everywhere."

"The hotel and staff were excellent. Our room felt truly 5-star, and the breakfast selection was very good. The only issue we encountered involved a local taxi. There are two hotels in Istanbul named Renaissance, located on opposite sides of the city. Be careful — make sure they take you to the correct one so you don’t end up going for an unexpected ride. 🚕"

"This hotel has been so far my best experience in Istanbul. Location, rooms, amenities, and staff were top notch. A special call out to Ahsen at the front desk, and -forgot his name but the young restaurant manager at the Atrox Lounge. They have acommodated all of our requests. Especially the value offering is great compared to some other hotels in Istanbul can cost 3-4 times more. I have no reservations picking this hotel for my next trip."

"Staff is very helpful"