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Reviews of Forenom Aparthotel Arlanda

3 out of 5
Forenom Aparthotel Arlanda
Kabinvägen 5, Arlanda

Reviews

8.0

Very good

Rating 10 - Excellent. 242 out of 599 reviews" "
Rating 8 - Good. 219 out of 599 reviews" "
Rating 6 - Okay. 56 out of 599 reviews" "
Rating 4 - Poor. 31 out of 599 reviews" "
Rating 2 - Terrible. 51 out of 599 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

William

Disliked: Amenities
This is like a youth hostel. Very small rooms, shared bathrooms, no windows. I left and booked a room at the airport hotel
Stayed 1 night in Apr 2024

8/10 Good

Jacob

Liked: Cleanliness, amenities, property conditions & facilities
Easy and affordable
Stayed 1 night in Feb 2024
Response from Lisa/ Forenom Customer Care on 19 Feb 2024
Hi Jacob,Thank you for giving us a great score. We hope we can do even better next time and get the top mark!Wishing you all the best!

4/10 Poor

Gareth

Liked: Cleanliness
Disliked: Room comfort
So much noise!
Clean with everything you would need. Contactless check in was handy and good communication. The beds were uncomfortable and worst of all was the insanely loud noise every couple of hours throughout the night resulting in terrible sleep. We assumed it was the plumbing within the building.
Stayed 1 night in Dec 2023
Response from Mia / Forenom Customer Care on 2 Jan 2024
Hi Gareth,Thank you for your feedback!We will look in to the noise you mentioned and we are sorry to hear that the bed wasn't to your liking.We hope you will give Forenom another chance in the future.Wishing you all the best!

8/10 Good

Lee

Liked: Cleanliness, amenities, property conditions & facilities
I really like the bathroom. Everything is good and quiet. Easy to get to airport by free shuttle bus. Would be perfect if the lighting in the room can be brighter.
Stayed 1 night in Dec 2023
Response from Mia / Forenom Customer Care on 2 Jan 2024
Hi,Thank you for your feedback, it is very important to us!We are happy to hear that the room suited you.All the best

10/10 Excellent

Cheri

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from Best regards, Customer Care & Sales on 29 Dec 2023
Hi Cheri! Thank you for the rating! Welcome back to stay with us in the future.

10/10 Excellent

Yathish

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place near Arlando airport, we stayed 5 nights, with good view of flight take off and landing. Easy connection via shuttle bus to airport, rental car just side. Had kitchen with all required utensils, beds were comfortable and quiet place. Loved completely, value for the money.
Stayed 5 nights in Nov 2023
Response from Mia / Forenom Customer Care on 2 Jan 2024
Hi Yathish,Thank you for your nice review!WE hope that you will choose Forenom on your next stay in Sweden.All the best

2/10 Terrible

Eduard

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Anca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There were no staff to welcome you, check in it’s done prior to your arrival. The entrance was a bit difficult to find. Once inside the building very confusing as it is not mentioned on the E-Mail (the only form of communication) that all rooms are located on the 4th floor and the lift doesn’t even go to the other floors. We’ve arrived during the night, so in case of any problems no one to contact. Everything was nice and clean, towels provided. The room a bit too warm for my taste. All together a good experience.
Stayed 1 night in Oct 2023

10/10 Excellent

Yacob

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the stay. The room was ready when we reached there. Nice work!

10/10 Excellent

Matias

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice and comfortable hotel. Very practical if training at CAE Arlanda as the hotel is in same building.
Stayed 1 night in Oct 2023
Response from Yvonne / Forenom Customer Care on 19 Oct 2023
Hi Matias,Thank you for your lovely feedback! We are happy to hear that you enjoyed your stay and that the location was convenient. We hope to see you again soon!All the best

8/10 Good

Timothy

Liked: Property conditions & facilities
Nice hotel, close to the airport
Stayed 1 night in Oct 2023

8/10 Good

Marjan

Stayed 2 nights in Oct 2023

8/10 Good

Oliver

Stayed 3 nights in Sep 2023

8/10 Good

Jeff

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Toni

Information sharing
Was provided with a room without windows unbeknown to me before/during booking. There’s no reception so once you’re there your on your own
Stayed 1 night in Aug 2023
Response from Best regards, Customer Care & Sales on 4 Sept 2023
Hi Toni! How come you did not know you booked without window? There are rooms with and without. Also it's mentioned we don't have a front desk but that we do have 24/7 customer care on both phone & mail.

8/10 Good

Cliff

Stayed 1 night in Aug 2023

10/10 Excellent

Felivel

Liked: Amenities
Easy in, easy out.
Stayed 1 night in Aug 2023
Response from Best regards, Customer Care & Sales on 4 Sept 2023
Thank you Felivel!

8/10 Good

I-Lee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and clean. However lighting is dim, not suitable for working or reading. Otherwise it would have been excellent.
Stayed 1 night in Aug 2023
Response from Best regards Customer Care on 22 Aug 2023
Thank you for the kind words!

10/10 Excellent

Przemyslaw

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023
Response from Best regards Customer Care on 16 Aug 2023
Thank you for this!

6/10 Okay

Hojin

Liked: Cleanliness, property conditions & facilities
i did not receive key code by email and sms. so i had to call customer service
Stayed 1 night in Aug 2023
Response from Best regards Customer Care on 14 Aug 2023
We are sorry for that.Hope you had a nice visit!

10/10 Excellent

Urs

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great value for money. Very convenient for overnight prior to early flight. Clean, stylish family apartment.
Stayed 1 night in Aug 2023
Response from Best regards Customer Care on 10 Aug 2023
We are happy for the kind words. You are welcome back anytime.

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location if you need to stay at Arlanda airport. Shuttle buses run frequently to close by. Very spacious apartment with excellent views of the runway.
Stayed 1 night in Aug 2023
Response from Best regards Customer Care on 8 Aug 2023
Thank you Andrew for the kind words. You are welcome back anytime

8/10 Good

Hazel

Liked: Cleanliness, amenities, property conditions & facilities
Super convenient property to stay at the night before an early morning flight out of Stockholm-Arlanda. Communication is great, they will send you the key code, wifi password and instructions on how to get from/to the airport. Do make sure to get your docs verified with them right away to avoid delays getting your code. The bus stop is across the street from the property but you do have to walk around the building to get in. My view was to one of the airport’s parking lots and partial runway view. While there are common areas that are shared with other guests I didn’t see anyone at all during my stay. Definitely recommend staying here the night before an early AM flight
Stayed 1 night in Aug 2023
Response from Best regards Customer Care on 8 Aug 2023
Thank you for the kind words. We hope to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Great place!
Stayed 1 night in Aug 2023
Response from Yvonne on 6 Aug 2023
Hi,We are glad to hear that you enjoyed your stay, hope to see you again soon.All the bestYvonne/ Forenom Customer Care

2/10 Terrible

Conor

Disliked: Room comfort
Stayed 1 night in Jul 2023
Response from Best regards Customer Care on 31 Jul 2023
Do you have any feedback? Have a good day.

10/10 Excellent

Kari

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Best regards Customer Care on 20 Jul 2023
Thank you very much!

10/10 Excellent

Carole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent apartment: very clean, lots of good kitchen equipment, great WiFi, comfortable beds, great view of airport. The only negatives were the lack of supermarket nearby and the poor range of TV channels.
Stayed 3 nights in Jun 2023
Response from Best regards Customer Care on 17 Jul 2023
Thank you for your kind words, and your feedback.

10/10 Excellent

Tiffany

Stayed 1 night in Jun 2023
Response from Best regards Customer Care on 20 Jul 2023
Thank you !

8/10 Good

Joel

Liked: Cleanliness, amenities, property conditions & facilities
The facility was different but fine. The directions, however, were horrible. First, there is no information on where the buses are at the airport or even at which terminal. Second, the directions from the hotel to the Forenom facility assumed you were in a car. There is a very nice asphalt walkway about three quarters of the way down the hotel driveway which goes directly to your facility and is perfect for people who took a bus to the hotel, if you would only tell them about it. Your instructions should be accurate and clear about where to get the bus and how to walk to your facility.
Stayed 1 night in Jun 2023
Response from Best regards Customer Care on 17 Jul 2023
We understand your situation and thank you for the good feedback.

2/10 Terrible

William r

Stayed 1 night in Jun 2023
Response from Best regards Customer Care on 17 Jul 2023
Thanks

10/10 Excellent

RITA

Liked: Cleanliness, amenities, property conditions & facilities
I would highly recommend this place . Thev4oom was beautiful, clean, bed comfortable and the storage was the best ive ever seen in a hotel room. Also had a mini fridge in the room and the community kitchen was clean and well equipped. I also like that the toilet and showers were single rooms instead of several stalls . They were conveniently located 4 at either end of the hall.
Response from Best regards Customer Care on 17 Jul 2023
Thank you very much for the kind words, hope to see you again!

10/10 Excellent

Paul

Stayed 1 night in Jun 2023
Response from Best regards Customer Care on 17 Jul 2023
Thanks, hope to see you again!

10/10 Excellent

Ione

Liked: Cleanliness, amenities, property conditions & facilities
Very easy access to the airport, very clean, good amenities for a small room. The only thing that could be improved would be the air ventilation in the rooms--very warm and stuffy. Also, it would have been nice to have other dining options than the Radisson, but having the full kitchen was great.
Stayed 2 nights in May 2023
Response from Selma on 30 May 2023
Thank you for sharing your experience with Forenom, hope we get to welcome you back!

10/10 Excellent

Maria, Bellevue

Stayed 2 nights in May 2023
Response from Best regards Customer Care on 17 Jul 2023
Thank you, hope to see you again.

10/10 Excellent

Magdalena

Stayed 1 night in Apr 2023
Response from Best regards, Customer Care & Sales on 27 Apr 2023
Dear Magdalena, thank you for the review!

10/10 Excellent

Anna

Stayed 1 night in Apr 2023
Response from Best regards, Customer Care & Sales on 17 Apr 2023
Hi Anna, thank you for the review. Welcome back in the future.

8/10 Good

Catia

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, clean, well equipped, handy for those who want to stay close by Arlanda. The parking doesn't have many places for guets but I had no problem. If you want to eat, there's a cafe in the building but it closes early( not sure of their quality as i did not try). No vending machine or place to eat near by (walkable distance). Eventually the Radisson restaurant which is next to Forenom (did not try that either).
Stayed 1 night in Mar 2023
Response from Best regards, Customer Care & Sales on 27 Apr 2023
Dear Catia, thank you for the review! Welcome back in the future.

8/10 Good

Nilma

Travelled with family
Liked: Cleanliness, property conditions & facilities
The flat is really value for money. Super clean and as per picture well presented and functional for a stay before catching an early flight. There was no blackout in the windows which was ok at this time of the year in Sweden but over the summer it may be an issue.
Stayed 1 night in Mar 2023
Response from Best regards, Customer Care & Sales on 29 Mar 2023
Hi Nilma, thank you for the review, welcome back in the future! We are taking the information regarding the blinds forward to the area.

8/10 Good

aaron

Stayed 1 night in Jan 2023
Response from Best regards, Customer Care & Sales on 20 Feb 2023
Hi Aaron, thanks for the rating, welcome back!

8/10 Good

Peter

Liked: Cleanliness, room comfort
Good for a short stay
Contactless checkin worked very well. Great communication. Good location - next to Radisson Arlandia. Easy parking bus to airport takes just a few minutes. Room basic but fine. Bed very comfortable. Room has no noise from outside. It’s on the 4th floor of the Tull (customs) building. My only complaint is the ventilation system has a noisy fan and I couldn’t find a way to turn it off. Otherwise it’s a basic, good value airport hotel.
Stayed 1 night in Aug 2022
Response from Best regards, Forenom Customer Care & Sales on 2 Sept 2022
Hi Peter, thanks for you review and welcome to stay with us again in the future.

10/10 Excellent

Victoria

Travelled with family
Liked: Amenities, property conditions & facilities
THere were ample, very comfortable beds. It was the best sleep ever. The place is modern and well kept. The shower was clean and felt amazing. there mini kitchen was well equipped and even had a washing machine.
Stayed 1 night in Aug 2022

8/10 Good

Carlos

Not a Hostel, its a private dorm room
It's Okay, convenient location close to the airport, but it's basically a small dorm room, with shared bathrooms in the hallway better than a hostel...
Stayed 1 night in Aug 2022
Response from Best regards, Forenom Customer Care & Sales on 31 Aug 2022
Hi Carlos! Thank you for the review. We wish you a great day!

10/10 Excellent

Christina

Stayed 1 night in Aug 2022
Response from Best regards, Forenom Customer Care & Sales on 30 Aug 2022
Hi Christina, thank you for the rating. Welcome back!

4/10 Poor

Niall

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Cooking box
I was in a cooking box with no window, non existant or functioning air con.
Stayed 1 night in Aug 2022
Response from Best regards, Forenom Customer Care & Sales on 18 Aug 2022
Hi Niall, we're sorry for this experience and yes, if you book the smallest room without window it might become hot during the warmest days of summer.

2/10 Terrible

Lisa

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Aug 2022

2/10 Terrible

JOSE FRANCISCO

Travelled with family
Liked: Cleanliness
Disliked: Amenities
This is NOT a hotel. Upon arrival to airport in a foreign country, had to call given number for info. Only phone available connected to a person in another country. They were not able to guide us to the hotel. No info on shuttles, distance, or what to do. EVERYTHING is online. No reception. This was the creepiest place we stayed; not a single soul around, empty building that looks like a storage business. You are completely on your own. Shuttle takes you to the Radisson, you have to find your way and walk to your assigned unit by crossing parking lots on your own and dragging your luggage. Stay away from it and look for a real hotel, not a dorm-like, room designed for airport employees and one-night stays for airline crew.
Stayed 1 night in Jul 2022

4/10 Poor

Jon

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Jul 2022
Response from Customer Care and Sales on 21 Jul 2022
Hej Jon, Tack för att du tagit dig tid att ge oss feedback. Vi hoppas du kommer igen så att vi får chans att leverera en ännu bättre service!

10/10 Excellent

mohamed, Calgary

Stayed 1 night in Jun 2022

6/10 Okay

WANG

Stayed 1 night in Jun 2022

2/10 Terrible

Cheryl

Business traveller
Disliked: Room comfort
Avoid at all costs!!
Awful, awful awful. This wasnt a room, it was a windowless cupboard. Far too hot. The room was not as described and we had shared bathrooms. This was not detailed in the room description. Lifht was provided by a low hanging lampshade thwt i cokstantly baged into every time i moved. It was so awful that i left early and slept in the airport. Will be asking for a full refumd. Will never stay again and cannot recommend the rooms.
Stayed 1 night in May 2022
Response from Best regards, Forenom Customer Care & Sales on 2 Jun 2022
Hi Cheryl, thanks for your review. The hostel section are having 2 different room types, one with a window and one without. Please make sure to check carefully which one you book. Also, in the hotel section the bathroom and kitchen are shared. This is also mentioned clearly in the description. Though we're sorry for the low hanging lampshade - and we will take it further with our service team. We wish you a great day!