Search Cottages in Arena

"Price gauging and couldn’t move reservation. Same room 2 different weekends, $120 difference. I get that hotels can do this but the biggest problem I had is I was standing in front of them on a Friday night at almost 10pm before I realized I booked the wrong date. I was more than willing to pay the $120 difference and they had a room available, but said I would have to pay the full $175 for the room that night which was available and would still lose the full amount on the next weekend.why not just let me move my reservation which is still a week out, I would pay the difference."

"Pool room was not picked up. Towels & garbage everywhere! Breakfast attendants lacked customer service. Spoke Spanish & seemed to be complaining about the guests! (I know some Spanish). Pillows on our king bed were worn out & lumpy! Our comforters on all three beds smelled dirty! Room was dusty! Lack of parking! We’re entrance floor…slipped & fell. Front desk clerk saw & just out up a “wet floor” sign. Lobby had soda cans & other garbage in seating & tables."

"Minus there being an entire kids hockey team staying (nothing the hotel can control), it was a good stay. Great breakfast, easy accessible parking, nice hot tub, and a fast check in. We did get a knock on the door from housekeeping quite a few hours before check out even though we had ‘do not disturb’ hung on the door. That was a little confusing but all in all, a nice stay for the $ spent."

"Super easy access to everything and rooms are huge! Very clean and smells amazing in there! We even asked what scents they used because we enjoyed it!"

"."

"We were very happy with our stay! The games were fun with the kids! I really enjoyed the breakfast frittata. "

"Staff was great. Rooms nice and spacious! Good location."

"Clean room"

"Our room had no windows. They appreared to take an older Holiday Inn with conference rooms, and turned them into hotel rooms."