Sonesta Hotel Appalachian Plateau hotels

"The breakfast menu was very basic, but the food had excellent flavor and the staff was very friendly and quick to clean up."

"Assigned a room with a strong smoking odor. Staff reacted well and got me a new room with added amenities. Reacted well."

"we had such a great experience when we stayed! there was so much space in our room and it was very clean! staff was super helpful!"

"Room was clean and staff was pleasant and helpful."

"Everything was great, just surprised there was not a coffee maker in the room. Not a problem, they have a 24 hour Starbucks, just a surprise."

"In the room, the air conditioner was loud and vibrated when it kicked on every time. In the parking lot, half the lights were out, which is a safety issue. And, the lights under the canopy at the entrance were all out. Regarding the staff, we were assured of a phone call from the manager after providing evidence of the issues. Nobody contacted us, which is an indication that they don’t really care. "

"I left too early before breakfast. The Airport shuttle was perfect."

"Not enough outlets in the room. Bed was on the floor pretty much. Room was very small. There was a weird smell in the room. I wouldn't trust the public parking out back."

"Central location- clean- staff at the desk was great"