In the heart of the city, Hotel Real Plaza offers a tranquil retreat with its garden and playground. Unwind in the steam room, indulge in a massage or manicure/pedicure, and enjoy pool views from its international cuisine restaurant. With an outdoor pool, sun loungers, bar and gym available on site plus laundry facilities for added convenience.
Located in Antigua Guatemala, Hotel Real Plaza is in the city centre. Nim Po't Traditional Textiles Center and Handicraft Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Central Park and Tanque La Unión. House of the Giants and La Azotea Cultural Center are also worth visiting. Take the opportunity to explore the area for outdoor excitement like ecotours. Visit our Antigua Guatemala travel guide
Close to Antigua Guatemala Cathedral and Casa Santo Domingo Museum, Hotel Real Plaza provides a garden, a playground and laundry facilities. For some rest and relaxation, visit the steam room, and indulge in a manicure/pedicure or a massage. The on-site international cuisine restaurant, Real Plaza, offers breakfast, lunch and pool views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
You'll also find perks such as:
An outdoor pool, along with sunloungers and pool umbrellas
Self-parking (surcharge), a round-trip airport shuttle (surcharge) and a lift
Concierge services, a front desk safe and a 24-hour front desk
Smoke-free property, wedding services and free newspapers
Room features
All guest rooms at Hotel Real Plaza have amenities, such as free WiFi, safes and minibars.
24-hour return airport shuttle at scheduled times and on request for a surcharge
Parking on site (surcharge)
Limited on-site self parking
Food and drink
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
Real Plaza
Things to do
Gym
Outdoor pool
Playground
Steam room
Family friendly
Laundry facilities
Outdoor pool
Playground
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Wedding services
Business services
Conference centre
Meeting room
Outdoors
Garden
Picnic area
Pool loungers
Pool umbrellas
Spa
Manicures/pedicures
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
1 building
2 floors
Banquet hall
Built in 1997
Colonial architecture
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Down comforter
Bathroom
Free toiletries
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Limited room service
Minibar
More
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 10 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
Airport shuttle fee: GTQ 500 per vehicle (one-way, maximum occupancy 4)
Airport shuttle fee per child: GTQ 500 (one-way), (up to 12 years old)
Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Hotel Real Plaza
Hotel Real Plaza Antigua Guatemala
Real Plaza Antigua Guatemala
Real Plaza Hotel
Real Plaza
Hotel Real Plaza Hotel
Hotel Real Plaza Antigua Guatemala
Hotel Real Plaza Hotel Antigua Guatemala
Frequently asked questions
Does Hotel Real Plaza have a pool?
Yes, this property has an outdoor pool.
Is Hotel Real Plaza pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Real Plaza?
Self-parking is available for a fee.
What time is check-in at Hotel Real Plaza?
Check-in start time: 3 PM; check-in end time: 10 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Hotel Real Plaza?
Checkout is at noon. Late check-out is available for a fee.
Does Hotel Real Plaza provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of GTQ 500 per vehicle applies.
Where is Hotel Real Plaza located?
Located in the heart of Antigua Guatemala, this hotel is within a 15-minute walk of San Jose el Viejo Ruins, Central Park and Antigua Guatemala Cathedral. Monumento a Landívar and El Fotografo Gallery are also within 15 minutes.
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Reviews
Hotel Real Plaza Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The worst staff I’ve ever experienced in my life. They hace zero customer oriented training they are nom qualified to host customers. The hotel facilities are nice, but the people are the ones who makes the service- and Rea Plaza has lots to learn. The worst service ever. Not kid recommended either. Horrible breakfast. No where to buy a soda or a coffee during the day at the hotel.
Francisco
Stayed 1 night in Dec 2022
2/10 Terrible
Victor
28 Nov 2022
Disliked: Staff & service, amenities
Staff not very attentive, and at check out they go check the towels to see if they were too dirty and come and show you that they are too dirty and want to charge you a fee for a mall make up stain, very disappointed, never had a hotel come out and and tell you do have do pay , but they don't give you eve towel after you pay,
they didn't charge me but family that was there, and they asked for fue towel after they paid and they said they can't give it to us that it's just a few for dirtying then.
will never stay in a hotel that embarrasses guest like that.
Victor
Stayed 2 nights in Nov 2022
2/10 Terrible
Francisco
4 Dec 2022
Disliked: Staff & service, amenities
El hotel es muy bonito, comodo muy bien situado. Las habitaciones espaciosas.
Lo que es na verdadera lastima es el personal con el que cuenta el hotel. Las personas son cero orientadas al servicio, cero actitud al servicio, no estan califícales ni entrenados.
Una pena porque el hotel esta bonito pero son las personas que hacen el servicio no las instalaciones. Muy mala experiencia lamentablemente.
El desayuno incluido, pesimo . Nuevamente el lugar donde se desayuna bonito, pero la calidad de la comida y el servicio MUY MALO. Los platos quebrados y manchados, el cafe algo tan sencillo y de tradición de antigua- bastante malo.
Triste la verdad. NO lo recomiendo .
No hay cafe sino hasta 7am y durante el dia no hay ni para comprar un refresco. Restaurante solo para los desayunos.
No internet service in rooms?! Crazy in this day and age. Also small things, soap but not shampoo, why? Have to request if you want your room cleaned (trash taken out, beds made etc). Food was very poor and service worse-waited an hour for a lemonade for my son. Finally went inside to ask them to find staff on their phones hanging in the kitchen (yes I walked all the way into the kitchen), asked what happened, it had been and hour and was offered a sprite? SO many great hotels in Antigua. This is just not one of them.
FRONT DESK not helpful but borderline rude.
Poor service and ammenities. Staff friendly but very fearful of providing aswers or assistance.
Very nice facilities..pretty gardens, good beds and bathrooms. Dirty pool, tv only 2 channels, not very good ventilation in the rooms.
Carla
Stayed 2 nights in Mar 2022
6/10 Okay
Juan
12 Dec 2021
Liked: Cleanliness
Disliked: Staff & service, amenities
We were charged $90 for my daughter stay, $15 additional for parking, and 2 extra breakfasts of my daughter when they have already charge for stay that includes breakfast. Total rip off.
Great room, 3 twin beds with lot of space and it have a wall in between to give some privacy. Restaurant, pool, etc great. Staff really professional and friendly! They have a fruit tree and they were giving the fruit to their customers for free!